Administrative Support Coordinator

Pride Mobility & Quantum Rehab; Duryea (Luzerne County); On-site; USD 60,000 - 85,000; Full time

Job summary

Pride Mobility Products/Quantum Rehab in the United States seeks an analytical and operational support professional to oversee demo asset lifecycle, pricing administration, inventory controls, reporting, and policy compliance. You will collaborate across departments and serve as a trained backup to the Pricing Administrator.

Responsibilities include maintaining demo accounts, preparing monthly reports, audits, and coordinating pricing changes, launches, and dashboards to track device deployment,

Qualifications

• 5+ years in a professional office or sales environment
• Strong Excel, web, database, and system navigation skills
• Ability to manage confidential pricing information with accuracy
• Legal work authorization in the United States

Responsibilities

• Provide analytical and operational support for demo asset lifecycle management and pricing administration
• Maintain demo account balances and coordinate transfers, pricing, and inventory rotations
• Prepare monthly management reports and support audits and budgeting
• Coordinate aging demo inventory cleanup with Sales leadership
• Coordinate resale strategies for returned equipment with Field and Corporate Sales
• Train Field Sales on policies and procedures
• Administer the Demo App: access, profiles, and training
• Develop dashboards measuring tracking-device deployment and revenue versus deployment
• Identify inventory trends and exceptions for Sales Management
• Serve as backup to Pricing Administrator during absences
• Coordinate account setup for Pride and Quantum accounts and implement pricing changes
• Support product launches through pricing setup, validation, and documentation
• Conduct pricing audits across systems and materials
• Research pricing discrepancies with Pricing, Product Management, Sales, and IT

Skills

Team player

Detail-oriented

Problem-solving

Communication

Multi-tasking

Discretion with pricing

Microsoft Office

Education

High School Diploma or GED

Tools

ERP systems

CRM systems

Pricing systems

Inventory management systems

Excel

Job description

Provide analytical and operational support for demo asset lifecycle management, pricing administration, inventory controls, reporting, and policy compliance, and collaborate across departments to maintain accurate demo asset records and approved pricing while serving as a trained backup to the Pricing Administrator

RESPONSIBILITIES/DUTIES

Maintain Sample/Demo Account balances within established guidelines by coordinating equipment transfers, pricing, inventory rotation schedules, bill-offs, and issue resolution with Field Sales Representatives and management

Prepare monthly management reports, administer and analyze Sample/Demo Account audits, and support annual inventory and budget goals

Coordinate aging demo inventory cleanup efforts with Sales leadership to support year-end budget objectives

Coordinate the resale of returned Quantum equipment by working with Field and Corporate Sales teams to develop strategies for selling returned and aging inventory

Manage demo equipment donation requests and approvals

Train Field Sales personnel on Sample/Demo Account policies, procedures, and expectations

Administer the Demo App by approving access, maintaining user profiles, and coordinating training as needed

Coordinate the assignment and auditing of tracking devices deployed on Sample/Demo equipment

Develop and maintain dashboards and management reports measuring tracking-device deployment, sales revenue compared with demo equipment deployment, equipment utilization and aging, and demo management by sales representative and region

Identify demo inventory trends, exceptions, aging equipment, and other areas requiring Sales Management attention

Provide primary operational support and serve as a trained backup to the Pricing Administrator during absences and periods of increased workload

Coordinate account setup for Mega, Pride, and Quantum accounts under the direction of the Pricing Administrator

Independently process routine account-specific pricing setups, updates, and approved pricing change requests

Coordinate and implement approved pricing changes for Pride and Quantum products, components, and accessories

Support product and accessory launches through pricing system setup, validation, reporting, and documentation

Conduct periodic pricing audits across applicable systems, order forms, price lists, and sales materials

Research pricing discrepancies and coordinate corrections with Pricing, Product Management, Sales, IT, and other appropriate teams

Maintain pricing documentation, audit records, approval documentation, and implementation tracking

Assist with special pricing projects, account analysis, reporting, and other responsibilities necessary to provide effective backup coverage

Ensure all safety and security rules are strictly observed and any accidents, incidents or injuries are promptly reported to management

Complete the Annual CTPAT Security Training

Focus on continuous improvement, and consistently demonstrate good business judgment

Work effectively with all Pride departments to exceed internal and external expectations

Assist with organization and cleaning of work area, keeping aisles and walkways clear at all times

Pride retains the discretion to modify duties and/or assign other duties as necessary

REQUIRED SKILLS

Must be a team player, professional, detail-oriented, and honest

Must have the ability to:

Multi-task, problem-solve, adhere to tight deadlines, and prioritize in a fast-paced working environment

Manage confidential pricing information with accuracy and discretion

Must have:

Relentless drive to achieve advancement and continuous improvement

Strong emotional intelligence and collaboration

Intermediate working knowledge of Microsoft Office Word and Excel

Excellent web, database and system navigation skills

Excellent verbal and written communication skills

PREFERRED SKILLS

Advanced Microsoft Excel skills, including lookups, pivot tables, data validation, and data reconciliation preferred

REQUIRED EXPERIENCE

At least 5 years of experience in a professional office or sales environment

PREFERRED EXPERIENCE

At least 7 years of experience in a fast-paced business, professional office, and/or sales environment dealing with multiple departments preferred

At least 1 year in a professional role using ERP, CRM, pricing, or inventory management systems preferred

REQUIRED EDUCATION

High School Diploma or GED

REQUIRED QUALIFICATIONS

Must be legally authorized to work in the United States without sponsorship now, or in the future

DETAILS

This job description is not intended to be all-inclusive

In exceptional circumstances, some of the physical requirements of this position may be modified or eliminated as a reasonable accommodation for a person with a disability as defined by the Americans with Disabilities Act

Pride Mobility Products/Quantum Rehab is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, physical or mental disability, protected Veteran status, age, or any other characteristic protected by federal, state, or local law. Pride Mobility Products/Quantum Rehab is an Affir…

If you are a person with a disability, a disabled veteran, or require a reasonable accommodation or assistance in completing an application for employment, please contact our human resources department at 1-800-800-8586 x1250.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.