Administrative Support Associate - Journey - Ross Hall

East Carolina University; Greenville (NC); On-site; USD 34,000 - 43,000; Full time

Job summary

East Carolina University is seeking an Administrative Support Associate - Journey - Ross Hall to provide essential administrative support to the Office of Student Affairs. The role reports to the Associate Dean for Student Affairs and will manage calendars, coordinate events, handle travel, and oversee the office budget.

The position requires a high school diploma or equivalent, is full-time, and based in Greenville, NC.

Qualifications

• High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.
• Applicants must be currently authorized to work in the United States on a full-time basis.
• Residence in North Carolina preferred; relocate if needed after offer, to meet on-site requirement.

Responsibilities

• Resolves routine concerns and provides proactive operational solutions by applying knowledge of SoDM and University policies and procedures.
• Coordinates schedules, events, projects, meetings, and competing priorities.
• Builds professional relationships, handles sensitive matters discreetly, communicates professionally, and responds to inquiries with sound judgment.
• Manages budgets, travel, expenses, transactions, and financial reporting.

Education

High school diploma or equivalency

Job description

Position Details

Job Title: Administrative Support Associate - Journey - Ross Hall

Position Number: 000881

Vacancy Open to: All Candidates

Time-Limited: No

Department Homepage: https://dental.ecu.edu/

Advertising Department: DENTAL MEDICINE, SCHOOL OF

Division: Academic Affairs

Classification Title: 10421 Administrative Support Associate

Competency Level: 2 - Journey

Working Title: Administrative Support Associate - Journey - Ross Hall

Number of Vacancies: 1

Full Time Equivalent (FTE): 1.0

Full Time or Part Time: Full Time

Recruitment Range: $33,540 - $43,168

Anticipated Hiring Range: $33,540 - $37,191

Salary Grade Equivalency: NC02

Work Schedule: Monday - Friday

Work Hours: 8:00 a.m. - 5:00 p.m.

Position Location (City): Greenville

Job Category: Staff

Be a Pirate!

East Carolina University (ECU) is consistently ranked among the nation's top public universities for its commitment to research, innovation, social mobility, and public service. Classified as a R1 institution by the Carnegie Commission on Higher Education, ECU is among the top 5% of research universities in the United States, an elite designation reflecting the highest levels of research activity, funding, and doctoral output.

Founded in 1907, ECU is a public, four-year university located in Greenville, N.C., which is widely regarded as the cultural, educational, economic, and medical hub of eastern North Carolina. Through education, research, healthcare, community engagement, athletics, cultural enrichment, and service, ECU enhances the quality of life for its students, the state and communities around the world. It is a great place to work, teach, and learn.

ECU's commitment to impactful scholarship is further demonstrated through its repeated Carnegie Community Engagement Classification (2010, 2015, 2024), as well as its 2024 designation as a Carnegie Leadership for Public Purpose institution. These distinctions recognize the university's leadership in translating research into meaningful community partnerships and measurable societal benefits.

The university supports its workforce through a wide range of professional development opportunities designed to foster career growth and skill advancement. Eligible employees also benefit from a comprehensive benefits package that promotes a healthy work-life balance.

Primary Purpose of Organizational Unit

Academic Affairs, led by the Provost and Senior Vice Chancellor for Academic Affairs, comprises the university's colleges, schools and libraries, along with other academic support and administrative units. Academic Affairs works collaboratively to strengthen ECU's culture of academic excellence in line with our mission to be a national model for student success, public service and regional transformation.

The School of Dental Medicine's mission is to educate dental care providers (both dental students and residents) and to address the oral health care needs in rural populations of North Carolina. The school meets these missions by operating dental clinics that provide both educational experiences for the dental students and residents and provide dental care to the residents of North Carolina.

The Office of Student Affairs advances the School of Dental Medicine's mission through student recruitment, admissions and enrollment. The office serves as advocates for the student body, working to address student issues, providing academic, emotional, and financial aid counseling and support while fostering a positive learning environment. Through student success initiatives and engagement opportunities, Student Affairs helps students succeed academically, grow professionally, and become compassionate dental professionals serving North Carolina.

Primary Purpose of Position

This position provides administrative support for the Office of Student Affairs by handling a range of responsibilities. Reporting to the Associate Dean for Student Affairs, this position coordinates schedules and manages calendars, tracks events and tasks, manages travel, communicates with internal and external stakeholders related to student matters, and oversees the office's budget. This position manages the Associate Dean's calendar, prepares meeting agendas and materials, attends meetings, and records minutes.

Key Responsibilities

• Resolves routine concerns and provides proactive operational solutions by applying knowledge of SoDM and University policies and procedures (35%)
• Coordinates schedules, events, projects, meetings, and competing priorities (25%)
• Builds professional relationships, handles sensitive matters discreetly, communicates professionally, and responds to inquiries with sound judgment (25%)
• Manages budgets, travel, expenses, transactions, and financial reporting (15%)

Minimum Education, Knowledge, Skills, and Experience

High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

Applicants must be currently authorized to work in the United States on a full-time basis.

Unless otherwise identified in the applicable job posting and consistent with University policy, the University will principally employ individuals who reside in the State of North Carolina to the greatest extent practicable. As such, most positions at East Carolina University require employees to live and work in North Carolina (or live within a reasonable daily commuting distance from their duty station) after hire. Candidates should be prepared to relocate within a reasonable, agreed-upon time after an offer of employment has been made and accepted to meet this requirement.

License or Certification required by statute or regulation

None

License or Certification required by the Department

None

Additional Instructions to Applicant

Employment in this position provides eligibility to participate in the UNC Optional Retirement Program (ORP) which offers matching employer contributions and employee control of investment choices, along with eligibility to participate in various Voluntary Supplemental Retirement Plans (401k, 403b, 457). This position is not eligible to participate in the NC Teachers' and State Employees' Retirement System (TSERS). Additionally, this position offers multiple voluntary options for Medical, Dental, Vision, and Life Insurance as well as various supplemental plans including Critical Illness, Flexible Spending Accounts, Cancer, and Disability.

While this position is not automatically eligible for the NC Teachers' and State Employees' Retirement System (TSERS), new hires transferring from another North Carolina state agency and current ECU employees transferring internally who had been enrolled in TSERS in their previous employment will continue participation in TSERS. These individuals may be able to elect to participate in ORP if they had not been offered that option at the time of their initial enrollment into TSERS.