Administrative Support Associate II

Gwinnett County; Lawrenceville (GA); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking an Administrative Support Associate II to enhance civic engagement and social impact initiatives. This role is pivotal in maintaining departmental records, coordinating community events, and providing essential administrative support. The ideal candidate will have a passion for community service and a knack for organization. You'll be integral in promoting volunteerism and civic responsibility, making a real difference in the community. Join a dynamic team committed to fostering connections and enhancing public involvement in social impact efforts. This is a fantastic opportunity for those looking to contribute positively to their community.

Benefits

Health Coverage

Wellness Program

Tuition Reimbursement

Longevity Pay

Onsite Employee Wellness Center

Qualifications

• Two years of administrative support or related office experience required.
• Experience in community outreach and event coordination preferred.

Responsibilities

• Perform administrative tasks including data entry and maintaining records.
• Coordinate community program logistics and assist with outreach events.

Skills

Administrative Support

Data Entry

Public Speaking

Community Outreach

Event Coordination

Customer Service

Education

High School Diploma or GED

Associate's Degree in relevant field

Job description

Job Description
The Administrative Support Associate II provides essential administrative support to the Office of Civic Engagement and Social Impact, contributing to the department's mission of promoting civic responsibility, volunteerism, and equitable community engagement. The role includes maintaining team schedules, supporting program logistics, maintaining departmental records, purchasing, and assisting with community outreach and volunteer initiatives.

Essential Duties

• Performing administrative tasks including data entry, answering, and routing calls, processing mail, and maintaining office records.
• Coordinating internal meetings and community program logistics; preparing agendas, taking notes, and distributing meeting summaries.
• Assisting with creating and tracking budget reports, processing invoice payments, purchase orders, and travel reimbursements in support of program operations.
• Maintaining department files, including timekeeping documentation, evaluation tracking, staff training records, volunteer data, and personnel forms as directed.
• Supporting community initiatives by coordinating and staffing Office of Civic Engagement and Social Impact events, food distributions, and community tabling opportunities.
• Preparing and distributing newsletters, flyers, and outreach materials; help maintaining inventory of promotional, event confirmation information, and marketing supplies.
• Tracking and mailing proclamations and official invitations; updating program materials and organizing digital assets.
• Providing customer service by interacting with the public, volunteers, and elected officials
• Answering questions and offering information about department programs.
• Covering colleagues’ responsibilities during breaks, planned leave, and emergency absences on a rotating basis.

Public Speaking Duties

• Representing the Civic Engagement and Social Impact Division at outreach events, tabling opportunities, and community programs by speaking with residents about volunteer initiatives, encouraging civic participation, and promoting Gwinnett County Government resources.
• Delivering clear and engaging public messages during front-facing events, helping to raise awareness of the division's mission, strengthen community relationships, and foster greater public involvement in social impact efforts.

Grade
The grade for this position is agrade 100D. Salary will be dependent on education and experience.

Effective 4/11/2023, this position is eligible for the Employee Referral Program.

Minimum Qualifications

• High School Diploma or GED AND
• Two years of administrative support or related office experience
  • An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above will also be considered.

Preferred Qualifications in addition to the above minimum qualifications

• Associate's degree in human services, communication, public administration, business administration or community development
• Experience in community outreach and event coordination with both volunteers and public
• Experience working with government, nonprofit and/or a public service setting

For information related to position-specific essential duties, knowledge and skills, and physical requirements, please click here. Note:The class specifications listed on this website are not the official class specifications for Gwinnett County and are subject to change.

For more information about this department, please click here.About Gwinnett County

Welcome to Gwinnett County Government

Gwinnett County Government is an award-winning employer that believes in investing in its employees by providing corporate level benefits, a wellness program, professional development opportunities, career advancement, and more

Careers with impact

Gwinnett County sets the standard as a dynamic, vibrant community where all people can enjoy economic opportunities, safe neighborhoods, plentiful greenspace, and recreational facilities. We are committed to hiring those who share our dedication to making life better for our residents and business owners. The culture of superior service that our employees have created reflects that standard and helps staff, residents, and stakeholders remain vibrantly connected.

Exceptional benefits

Working for Gwinnett County comes with exceptional benefits, including health coverage, a robust wellness program (Spouses can participate, too!), onsite employee wellness center, longevity pay, tuition reimbursement, and more. The value of Gwinnett County benefits can be up to 49 percent of an individual’s total compensation.

World-class community

More than a million residents make up Gwinnett’s diverse community. The County is located just 45 minutes from Hartsfield-Jackson Atlanta International Airport and 30 minutes from downtown Atlanta. Georgia Highway 316 reduces travel time to the University of Georgia to 25 minutes.

Gwinnett County is an award-winning employer!

• Atlanta’s Healthiest Employer by Atlanta Business Chronicle
• Green Communities Platinum Certification for Gwinnett County from the Atlanta Regional Commission
• Top 100 Healthiest Workplaces in America by Springbuk and PR NewsWire and more!

Vision
Gwinnett is the preferred community where everyone thrives!

Mission
Gwinnett proudly supports our vibrantly connected community by delivering superior services.

Values
Integrity: We believe in being honest, building trust, and having strong moral principles.
Accountability: We believe in stewardship, transparency, and sustainability.
Equity: We believe in fairness and respect for all.
Inclusivity: We believe in engaging, embracing, and unifying our communities.
Innovation: We believe in continual adaptation of technology, process, and experience.

Hiring Process
Gwinnett County is an Equal Opportunity Employer. For more information regarding our hiring process, please click the links below:

• Hiring Process
• FAQs

Gwinnett County is committed to creating a diverse workforce. As an Equal Opportunity Employer, we prohibit discrimination on the basis of genetic information (including sex), race, color, national origin (including ancestry), gender (identity and expression), sexual orientation, age, marital status, familial status (including pregnancy), disability, military or veteran status, religion, political affiliation, immigration status, homeless status, or any other category protected by law.