Administrative Support Assistant

ATF; Washington (District of Columbia); On-site; USD 45,000 - 55,000; Full time

Job summary

ATF is seeking an Administrative Support Assistant to support the reasonable accommodation and disability program. You will handle initial requests for reasonable accommodations, provide status updates to employees, and communicate program information to staff and supervisors.

The role includes preparing case files, maintaining confidential data, and performing broad administrative and information management tasks to ensure efficient daily operations.

Qualifications

• Experience compiling, organizing, and analyzing data for reports.
• Coordination and scheduling for case review meetings.
• Entering data into tracking systems and maintaining records per program policies.
• Ability to assess reasonable accommodation and disability considerations per policy.

Responsibilities

• Receives and processes all initial requests for Reasonable Accommodations and provides information on status to employees.
• Prepares employee case files for review by the Reasonable Accommodations Coordinator/Program Manager and other officials.
• Maintains an electronic database of all reasonable accommodation and disability data, including confidential medical information.
• Performs a broad range of administrative support, information management, and data analysis duties to support daily operations and reporting.
• Maintains schedules and coordinates meetings for the Chief and staff; routes inquiries according to policy.

Skills

Data analysis

Scheduling

Data entry

Records management

RA assessment

Job description

Summary

Serves as an Administrative Support Assistant for the Bureau's reasonable accommodation and disability program. Receives and processes all initial requests for Reasonable Accommodations, provides information on status of requests to employees, and communicates program information to employees and supervisors.

Duties

The major duties of the Administrative Support Assistant position include, but are not limited to, the following:

• Receives and processed all initial requests for Reasonable Accommodations and provides information on stuatus of requests to employees and communicates program infomation to employees and supervisors.
• Prepares employee case files for review by the Reasonable Accommodations Coordinator/Program Manager, Chief Counsel and Deciding Offical.
• Maintains an electronic database of all reasonable accommodation and disability data to in clude all medical infomation obtained in connection with a request for RA confidential.
• Performs a broad range of administratvie support, office auntomation and information management duties to ensure efficient daily operations and assists with compiling, organizing analyzing data and infomation for reports.
• Maintain schedules, coordinates meetings for the Chief and other office staff, manage telephone calls and respond to or routes inquires based on knowledge of the branch policies program and internal workflow.

Duties will be developmental in nature when filled below the full performance level.

Requirements

Conditions of employment

The requirements listed below must be met by the closing date of the announcement.

• Must be U.S. Citizen or National
• Selective Service registration is required for males born on, or after, December 31st 1959. Those not registered should have an approved exemption on file.
• May be required to serve a one-year probationary period.
• Suitable for Federal employment determined by background investigation.
• You must meet all applicable time-in-grade requirements by the closing of this announcement.
• Financial Disclosure: If selected, you may be required to disclose financial information in accordance with DOJ and Federal ethics guidelines.

Mobility Plan

New employees hired pursuant to this vacancy announcement must sign a mobility agreement. The purpose of ATF's mobility policy is to enhance career development and progression, and achieve mission and business effectiveness. To accomplish these objectives, the mobility plan will facilitate the movement of employees through special short-term assignments or permanent reassignments throughout the Bureau. Applicants who decline to sign a mobility agreement, as required, will be removed from the hiring process. This is a non-bargaining unit position.

Qualifications

To qualify for the Administrative Support Assistant position GS-09, you must meet the following requirements by the closing date of this announcement.

Minimum Qualifications

Specialized experience is demonstrated experience, which has equipped the applicant with the particular knowledge, skills and abilities to perform successfully the duties of this position. Experience must be in the normal line of progression or must be related to the work of the position advertised and must be reflected in resume.

To qualify for this position at the GS-7 grade level, candidates must meet the following specialized experience by the closing date of this announcement.

EXPERIENCE:

• Assists with compiling, organizing, analyzing data and information for reports; AND
• Coordinates, scheduling for case review meetings and supports daily operations;AND
• Entering data into tracking systems and maintaining records in compliance with established program policies and documentation standards; AND
• Ability to assess of reasonable accommodation and disability assessments as per agency policy.

Your resume must support your responses to the application questionnaire and the qualification requirements. Failure to do so may result in an ineligible rating. See the Required Documents section for important notes about what must be included in your resume.

After you submit this application, you will receive an e-mail informing you that a USA Hire assessment is required of you. You will have 48 hours from the closing date of this announcement (11/09/2026) to complete the assessment as this assessment is part of your application.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone. No substitution of education for experience is permitted.

Additional information

Additional Selections May Be Made From This Announcement.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Candidates will not be hired based on their race, sex, color, religion, or national origin.

Career Transition Programs (CTAP or ICTAP)

These programs apply to Federal and/or DOJ employees who meet the definition of surplus or displaced from a position in the competitive service. To receive selection priority for this position, you must:

• Meet CTAP or ICTAP eligibility criteria;
• Be rated well-qualified for the position with a score of 85 or above based on the competencies listed above; and
• Submit the appropriate documentation to support your CTAP or ICTAP eligibility.

EEO Statement/Policy

The United States government does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor.

Reasonable Accommodation

ATF provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the job application and hiring process, and you meet the eligibility requirements listed above, please notify the human resources specialist listed on the vacancy announcement, or contact the ATF's Office of Equal Employment Opportunity at [phone] or send an email to [e-mail]. The decision on granting a reasonable accommodation is handled on a case-by-case basis.

Selective Service

If you were born male, on or after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. Additional information is found at: www.sss.gov.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.