Administrative Support

Budget Blinds; Town of Poland (NY); Hybrid; USD 27,552 - 41,328; Full time

Benefits offered by this job

Flexible schedules

Supportive management

Enjoyable work environment

Job summary

A leading window covering company is looking for an administrative professional for their Baltimore, MD location. This role requires excellent organizational skills and proficiency in office software to support customer requests and manage social media. Responsibilities include answering phones, scheduling appointments, and following up on invoices. The company offers flexible work from home options and a compensation range of $20.00 - $30.00 per hour. Ideal candidates will have strong communication skills and a desire to support a fast-paced environment.

Qualifications

• Must reside near the Baltimore, MD area.
• Working knowledge of office software and equipment is essential.
• Thorough understanding of office management procedures is a must.
• Ability to resolve customer reported issues and escalate when necessary.
• Experience managing social media platforms.

Responsibilities

• Answer business phones and handle requests.
• Schedule appointments and manage product deliveries.
• Create and follow up on unpaid invoices.
• Regularly update the website and Google Business Profile.
• Attend regular meetings with marketing partners.

Skills

Organization

Time management

Analytical abilities

Problem-solving

Written communication

Verbal communication

MS Office proficiency

Social media management

Tools

CRM platforms (Podium, Touchpoint)

Job description

Responsibilities

• Answer business phones and handle requests
• Effectively use office software(s) to
  • Schedule appointments
  • Provide quotes
  • Order Products
  • Manage product delivery and installation
• Resolve customer reported issues or escalate
• Follow up with suppliers, customers and colleagues regarding issues or questions
• Manage social media platforms including Instagram and Facebook
• Schedule and attend regular meetings with Marketing partners
• Regularly update website and Google Business Profile
• Create and follow up on unpaid invoices
• Manage incoming emails, including determining which need urgent action and alerting owner

Qualifications

• MUST reside near the Baltimore, MD area
• Working knowledge of office software and equipment
• Thorough understanding of office management procedures
• Excellent organizational and time management skills
• Analytical abilities and aptitude in problem-solving
• Excellent written and verbal communication skills
• Proficiency in MS Office, general social media management, and use of technology overall
• Preferred: previous experience with CRM platforms including Podium and Touchpoint

Company Overview

Budget Blinds began with a strong passion for building a unique niche in the window covering industry, delivering a highly personalized service to meet the needs of busy consumers in North America. We have a network of more than 1,000 franchise territories serving nearly 10,000 cities throughout the United States, Canada and Mexico, enabling us to provide the best selection, pricing and warranty available.

Flexible work from home options available.

Compensation: $20.00 - $30.00 per hour

Budget Blinds began with a strong passion for building a unique niche in the window covering industry, delivering a highly personalized service to meet the needs of busy consumers in North America. We have a network of more than 1,000 franchise territories serving nearly 10,000 cities throughout the United States, Canada and Mexico, enabling us to provide the best selection, pricing and warranty available.

The positions on this website, unless otherwise indicated, are posted by Budget Blinds® franchisees. Budget Blinds® franchises are independently owned and operated businesses and if you accept a position with a Budget Blinds® franchisee, you are employed by that franchisee, and not by franchisor HFC Budget Blinds LLC, nor any of its parents or affiliates. The hiring franchisee is solely responsible for all employment decisions including hiring, termination, discipline, compensation and benefits and HFC Budget Blinds LLC and its parents and affiliates have no input or involvement in such matters. HFC Budget Blinds LLC does not receive, review or store any applications for employment. Any questions about posted positions or the hiring process must be directed to the Budget Blinds® franchisee posting the position.

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WHY SHOULD YOU JOIN US?

ENJOYABLE WORK ENVIRONMENT

FLEXIBLE SCHEDULES

SUPPORTIVE MANAGEMENT

Great place to work. The most rewarding part of the job was making my customers happy with the end result. Culture of company was great, and I learned a lot about the company.