Administrative Support

Holland Group, LLC - Holland Bulb Farms; Milwaukee (WI); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Employer sponsored Health Care

401K with Company Match

Employee Discount

Job summary

A family-owned online retailer in Milwaukee is seeking a full-time Administrative Support member to assist in daily operations, including client support and order processing. The ideal candidate should possess excellent communication and computer skills. Benefits include employer-sponsored health care, 401K with company match, and employee discount.

Qualifications

• Excellent communication and computer skills.
• Capable of adjusting priorities daily.
• Works well in a team atmosphere.

Responsibilities

• Provide support and aid to ensure daily task success.
• Assist clients with corporate orders.
• Process customer returns and refunds.

Skills

Excellent communication skills

Computer skills

Ability to learn relevant software

Attention to detail

Problem solving skills

Job description

Holland Group Location 8480 N 87th St, Milwaukee, Wisconsin 53224

Holland Group is an established online retailer of flower bulbs, perennials, garden vegetables and so much more. Located on the northwest side of Milwaukee, this is an excellent opportunity for someone with solid computer skills, excellent written and verbal communication, team oriented and a love for or willingness to learn about gardening.

We are a growing family‑owned company looking to add to our amazing team! We are currently looking to hire a candidate to join our Administrative Support team. The position is full time during our hours of operation, Monday through Friday 8:00 AM – 5:00 PM Central time.

Job Summary

Under the direct supervision of Customer Service Manager, this position will provide support and aid to ensure the success of daily tasks performed by all members of the team. Duties include but are not limited to:

• Assisting clients with corporate orders and specialty items offered on our multiple websites
• Process customer returns and refunds
• Printing orders to process for shipping department
• Assisting Customer Service team during peak season
• Coordinating with manager to accomplish other daily tasks

Required Skills

• Excellent communication skills, computer skills and ability to learn relevant software
• Capable of adjusting priorities on a daily basis based on current needs
• Works well with others to achieve a successful team atmosphere
• Attention to detail and accuracy
• Problem solving skills, able to be a self‑starter and recognize tasks that need completion
• Punctual, reliable and dependable

Preferred but not required skills

• Gardening knowledge and/or experience and/or willingness to learn
• A basic understanding or experience in a customer‑oriented related field is preferred

Employee Benefits

• Employer sponsored Health Care, optional Dental and Vision
• 401K with Company Match
• Employee Discount