Administrative Supervisor: Central Intake & Staffing

InterMed; Massachusetts; On-site; USD 59,000 - 78,000; Full time

Job summary

InterMed is seeking an Administrative Supervisor to oversee non-clinical care team members, focusing on coaching, staffing, and quality assurance. You will develop workflows, standardize documentation, and streamline cross-department communications.

The role requires an Associate’s degree (Bachelor’s preferred), supervision experience, and proficiency in MS Office. Strong judgment, confidentiality, and patient-centered service are essential. Equal opportunity employer.

Qualifications

• Associate’s degree required; Bachelor’s degree preferred.
• Experience supervising non-clinical staff is preferred.
• Proficiency with Microsoft Office; able to learn the EMR system quickly.
• Excellent professional judgment and strong written and oral communication.

Responsibilities

• Directly supervises non-clinical personnel (medical receptionists and health unit coordinators).
• Manages staffing schedules and daily operations.
• Mentors staff and initiates Performance Improvement plans.
• Coordinates regular staff meetings and interdepartmental collaboration.
• Supports credentialing and billing and HIM departments.

Skills

Communication skills

Team collaboration

Administrative skills

Decision making

Education

Associate’s degree

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

InterMed is seeking an Administrative Supervisor to oversee non-clinical care team members, focusing on coaching, staffing, and quality assurance. You will develop workflows, standardize documentation, and streamline cross-department communications.

The role requires an Associate’s degree (Bachelor’s preferred), supervision experience, and proficiency in MS Office. Strong judgment, confidentiality, and patient-centered service are essential. Equal opportunity employer.