Administrative Supervisor - Cardiology Clinic

Advocate Aurora Health; Park Ridge (IL); On-site; USD 65,000 - 85,000; Full time

Job summary

Aurora Medical Group is seeking an Administrative Supervisor in Park Ridge to lead administrative operations and support the ambulatory care team. The role focuses on supervising clinical support staff, managing EMR/billing workflows, and payroll processes to ensure a seamless patient experience.

Based at the Park Ridge Cardiology Clinic (1875 Dempster Street), this on-site leadership position requires coordinating with providers across sites and may involve occasional travel within the

Qualifications

• Associates degree in business administration, healthcare administration or related field and 2–4 years of healthcare billing experience OR 4–6 years of healthcare billing experience with 3–5 years of supervisory experience.

Responsibilities

• Supervision of Clinical Support Staff
• Administrative operations and office management
• EMR Training
• Administration of EMR/billing system in collaboration with System Administrator
• Payroll
• Safety Steward
• Human Resources administration
• Clinicians' license management, paneling, and malpractice insurance
• Record keeping

Skills

Healthcare billing

Supervisory experience

Team leadership

EMR knowledge

Education

Associate degree in business/healthcare administration or related field

Tools

EMR/billing system

Job description

Where You Will Work:

Aurora Medical Group (AMG) is part of Advocate Health, one of the nation’s largest nonprofit health systems. With more than 350 locations across Illinois and Wisconsin, AMG offers a wide range of specialties and services, including primary care, medical and surgical care, pediatrics, women’s health, behavioral health, and more. Our team is dedicated to delivering exceptional care and improving health outcomes in the communities we serve. Joining AMG means being part of a collaborative, patient-focused environment where innovation and quality care thrive.

We’re Looking For:

· Associates Degree in business administration, healthcare administration or related field AND 2 - 4 years of healthcare billing experience OR 4-6 years of healthcare billing experience and 3-5 years of supervisory experience.

What You’ll Do:

Schedule: Full-time leadership position, generally scheduled Monday through Friday between 8:30 am - 5pm. However, we have a handful of providers that see patients as early as 7:00 AM add some that do not finish until 6:00 PM. We also have some imaging appointments on rotating Saturdays.

As an Administrative Supervisor, you’ll play a vital role in the care team – supporting leaders, connecting with providers, and helping ensure a seamless experience every day.

As a key member of the ambulatory team, you will:

· Supervision of Clinical Support Staff

· Administrative operations and office management

· EMR Training

· Administration of EMR/billing system in collaboration with System Administrator and management

· Payroll

· Safety Steward

· Human Resources administration

· Clinicians' license management, paneling, and malpractice insurance

· Record keeping

About This Location:

Park Ridge - Cardiology Clinic – 1875 Dempster Street

The primary location is the Park Ridge site, but we do support providers who have clinics at other sites in the northwest suburbs. As a result, this supervisor would need to occasionally go to one of the other sites for meetings, etc.

Your feedback matters. Every teammate’s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together.

Physical Requirements and Working Conditions:

· Demonstrates commitment to patient focused care.

· Demonstrates positive, effective leadership in problem solving in the context of a work environment characterized by external forces which produce constant internal change.

· Ability to work flexibly in a fast paced environment with established time constraints and in difficult situations. May be exposed to patients who potentially could be violent.

· Must be able to respond to urgent need for consultation 24 hours/day, 7 days/week

· Ability to travel to other Advocate sites and external facilities in order to attend meetings.

· Ability to work under time constraints and stressful situations.

· May be exposed to bodily fluids, hazardous materials and threatening diseases.

· This position leads a team in a very high volume, fast-paced multidisciplinary behavioral health clinic.

· The Supervisor must be an expert in the de-escalation of difficult patients and be able to train and model these strategies for physicians, therapists, trainees and support staff.

· Familiarity with the roles and functioning of other providers in the network of child and family mental health and substance abuse treatment networks. Schedule: flexible, provides evening and weekend coverage as necessary

Ready to Take the Next Step: