Administrative Supervisor

RHA Health Services, LLC; Burlington (NC); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Payactiv

Discount program

Paid Time Off

Health Insurance

401(k) retirement

Job summary

RHA Health Services is seeking an Administrative Supervisor to lead administrative, insurance verification, and medical records functions in a fast-paced behavioral health office.

You will supervise front desk staff, coordinate data/reporting, ensure QA measures, and collaborate with clinical teams to provide high-quality services while supporting operational goals.

Qualifications

• High school diploma or GED required, bachelor's degree preferred.
• Strong organizational and office management skills in a fast-paced setting.
• Experience with insurance verification and healthcare administration strongly preferred.

Responsibilities

• Supervise administrative functions, insurance verification, and medical records.
• Coordinate data and reporting using Office tools and EMR system.
• Conduct quality assurance and coordinate with clinical and administrative teams.
• Assist with service authorizations and supervise administrative operations.

Skills

Organizational skills

Office management

Data reporting

Microsoft Office

Communication skills

Education

High School Diploma or GED

Bachelor's degree preferred

Tools

Microsoft Office Suite

Excel

PowerPoint

Outlook

Electronic medical records system

Job description

We are hiring for:

Administrative Supervisor

Type:

Regular

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!

Experienced Administrative Professionals– we need your organizational and office management skills to fill a role in a fast paced behavioral health office!RHA Behavioral Health is looking for motivated, detail oriented operations leaders with the ability to multitask to join our team as an Administrative Supervisor. In this dynamic role you supervise all administrative, insurance, medical records, and office functions and ensure they are handled in an efficient, accurate, and timely manner and in accordance with company policies and procedures.

If you're looking for an opportunity to truly make a difference in the lives of the people that you serve then consider RHA Health Services where we put people first!

Job Responsibilities

As an Administrative Supervisor, you will be responsible for supervising and conducting a variety of functions within the office, to ensure healthy performance and excellent provision of services.

Additional responsibilities of the Administrative Supervisor include:

• Supervises and trains personnel involved in administrative roles - front desk, insurance verification, medical records, etc.
• Coordinates data and reporting - utilizing tools such as Microsoft Office, Excel, and our electronic medical records system, you will run and interpret various reports and data in order to analyze the unit's performance
• Conduct regular quality assurance measures
• Coordinate closely with clinical and administrative teams in order to provide high quality services to consumers in a positive and efficient manner
• Assists with services authorizations
• Supervises all administrative operations

Successful candidates of the Administrative Supervisor role are able to handle multiple responsibilities in a fast paced business office while ensuring operational goals and objectives are met efficiently and effectively.

Additional requirements of the Administrative Supervisor role include:

• High School Diploma or GED required
• Insurance verification and healthcare administration experience strongly preferred
• Bachelor's degree preferred
• Valid Driver's license and automotive insurance
• Proficient with computers and Microsoft Office including Excel, PowerPoint and Outlook
• Excellent verbal, written and interpersonal communication skills

Pre-employment screening:

• Complete criminal background
• Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
• Drug testing
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required)
• Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees:

• Payactiv: early access to the money you've earned from hours you've already worked, before payday!
• Employee perks and discount program: to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities

*contract/contingent workers and interns do not qualify for any of the above benefits

EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA:

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.

For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.

If you are ready to make a difference in the lives of people we serve and support