Administrative Staff Specialist

Biogensys; Trenton (NJ); On-site; USD 40,000 - 52,000; Full time

Job summary

Biogensys is hiring an Administrative Staff Specialist in Trenton, NJ to support DHS drug testing program administration, CHRI reviews, and CARI checks. The role includes coordinating data entry into ECCS and preparing compliance reports for inspections.

You'll interact with stakeholders, manage multiple databases, and assist in program audits and initiatives while maintaining accurate records and timely communications.

Qualifications

• Bachelor's degree in a relevant field with customer service experience.
• Experience in legal/law enforcement/customer-facing roles is beneficial.

Responsibilities

• Collect and enter data into various data bases.
• Responds to inquiries regarding program activities
• Prepare program resources as needed.
• Assist in preparing and organizing required program reports, files or records.
• Interact with customers and stakeholders regarding basic questions or direction.
• Assist in preparing for program audits.
• Prepares letters and correspondence.
• Assist in the planning, coordination, implementation of program initiatives
• Assisting in coordination of all ECCU entities.
• Utilize unit data bases.
• Participate in unit meetings.
• Special projects as assigned.

Skills

Customer service

Education

Bachelor's Degree

Customer service experience

Job description

We are hiring an Administrative Staff Specialist for one of our clients in Trenton, NJ.

Job Description

• The requested Administrative Staff Specialists will assist in the implementation of the DHS drug testing program, review and evaluate criminal history record information (CHRI), review and assess documents relating to CHRI, prepare and disseminate notification and documents citing statutory requirements relating to CHRI finding for applicants, and in the implementation and tracking of the child abuse registry information (CARI) checks. The Administrative Staff Specialist will coordinate the data entry from various unit specific tracking systems currently into the unit s new data system ECCS. The implementation of ECCS requires the entry of hundreds of thousands of records into the new system and ongoing data entry of new records processed by the unit.
• The Administrative Staff Specialist will review databases to ensure compliance with established statutes, field calls, respond to general inquiries and provide customer service to stakeholders. The Administrative Staff specialist will also assist the DHS Office of Licensing to prepare compliance reports in advance of agency inspections reporting those agency employees who were fingerprinted, those who have been disqualified, CARI checks completed, drug tests completed, random drug tests completed, archives requested and Central Registry compliance.

Job Duties

• Collect and enter data into various data bases.
• Responds to inquiries regarding program activities
• Prepare program resources as needed.
• Assist in preparing and organizing required program reports, files or records.
• Interact with customers and stakeholders regarding basic questions or direction.
• Assist in preparing for program audits.
• Prepares letters and correspondence.
• Assist in the planning, coordination, implementation of program initiatives
• Assisting in coordination of all ECCU entities.
• Utilize unit data bases.
• Participate in unit meetings.
• Special projects as assigned.

Desired Skills

• Customer service

Experience Required

• Legal/law enforcement/court experience, customer service.

Education Required

• Bachelor s Degree, customer service experience

Work Hours

• 9:00 AM to 5:00 PM
• Lunch hour (unpaid): 1 hr

Additional Information

• Work from Office
• Dress code: Business Casual
• Parking: N/A