Administrative Specialist II / Titling & Licensing Specialist III - 176228

State of South Carolina; Blythewood (SC); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is looking for a dedicated Titling & Licensing Specialist to join their team. This role involves critical responsibilities such as examining and processing documents for driver’s licenses and vehicle registrations, ensuring compliance with DMV policies, and providing exceptional customer service. The ideal candidate will thrive in a fast-paced environment, demonstrating attention to detail and a commitment to teamwork. With comprehensive benefits and opportunities for professional growth, this position is perfect for those passionate about public service and community engagement.

Benefits

Comprehensive Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Vacation and Sick Leave

Paid Holidays

Retirement Plans

Employee Assistance Programs

Qualifications

• High school diploma or equivalent required; clerical experience may substitute.
• Must pass a criminal background check and complete required training.

Responsibilities

• Examine and process documents for issuing licenses and registrations.
• Assist customers with inquiries related to driver and vehicle requirements.

Skills

Customer Service

Detail Orientation

Knowledge of DMV Policies

Clerical Skills

Education

High School Diploma

Tools

DMV Software

Camera Systems

Fax Machines

Job description

Job Title: Titling & Licensing Specialist III

Location: Irmo/Ballentine DMV Branch Office, Irmo, SC

Job Overview

Are you experienced in customer service, enjoy working with the public, and are detail-oriented? The South Carolina Department of Motor Vehicles (SCDMV) is seeking a dedicated Titling & Licensing Specialist. We value teamwork, commitment, and excellent customer service. Join us and find the keys to your future!

Responsibilities

1. Examine, accept, prepare, enter, and print documents for issuing driver’s licenses, permits, IDs, vehicle registrations, license plates, handicap placards, golf cart permits, and titles, including special vehicle cases.
2. Manage business customer needs, such as licensing, insurance verification, and customer number validation.
3. Process motor vehicle registration requests, research suspension inquiries, and modify registration credentials.
4. Determine service eligibility based on SC legislation and DMV policies.
5. Administer knowledge tests for various driver licenses.
6. Verify visual eye screenings, review applications for fraud and medical cases, and process motor voter applications.
7. Assist customers with inquiries related to driver, vehicle, registration, titling, and insurance requirements.
8. Operate necessary equipment such as camera systems, fax machines, and DMV software.
9. Collect fees, reconcile reports, and manage vehicle and license plate documentation.
10. Maintain transaction records and perform related duties as assigned.

Minimum Qualifications

High school diploma or equivalent; related clerical experience may substitute for education with prior approval. Must pass a criminal background check and complete required training for CDL testing if applicable.

Additional Requirements

• Ability to retain knowledge of DMV policies and explain them clearly.
• Work effectively under pressure during peak times.
• Work in a climate-controlled office, with prolonged sitting, standing, walking, and talking.
• May require relocation within 30 miles if necessary for business needs.

Benefits

• Comprehensive health, dental, vision, disability, and life insurance.
• Vacation and sick leave, paid holidays, retirement plans, and employee assistance programs.
• Opportunities for professional growth within a dynamic team.

Equal Opportunity Statement

The SCDMV is committed to providing equal employment opportunities and does not discriminate based on race, color, religion, sex, national origin, age, disability, or genetic information.