Administrative Specialist I / Division 11, District 1

State of North Carolina; Raleigh (NC); On-site; USD 40,000 - 54,000; Full time

Job summary

The State of North Carolina is seeking an Administrative Specialist I to support administrative operations within NCDOT. This entry-level role involves record keeping, customer service, and various office tasks, suitable for individuals with a high school diploma and relevant experience. Full state benefits and competitive salaries are offered, alongside opportunities for professional development.

Benefits

Health insurance options

Standard and supplemental retirement plans

Paid vacation and sick leave

Paid parental leave

Qualifications

• Experience in customer service and resolving issues.
• Proficient in Microsoft Office, including Access, Word, and Excel.
• Experience with data entry and maintaining records.

Responsibilities

• Manage payroll, purchase orders, and accounts payable.
• Handle customer inquiries and direct calls appropriately.
• Perform various office assistant tasks.

Skills

Customer service

Record keeping

Data entry

Communication

Organizational skills

Education

High school diploma or GED

Tools

Microsoft Office

SAP

Job description

Administrative Specialist I / Division 11, District 1

Administrative Specialist I / Division 11, District 1

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Description of Work

This position with NCDOT offers full State Benefits , competitive salaries and many career development opportunities.

Internal Posting – Only Temporary or Permanent NC DOT Employees or layoff candidates with the NC Department of Transportation eligible for RIF priority reemployment consideration as described by GS 126 May Apply.

This position is assigned to the District 1 Construction/Resident Unit located in Elkin. This position will perform a variety of office assistant tasks in support of administrative, program, or technical operations. Functions include a variety of record keeping, reporting, and filing activities; public contact, answering telephone, directing calls to appropriate personnel, and taking messages. Good communication skills are necessary. Position will process payroll, inventory, purchase orders, and accounts payable through SAP; personnel and other office duties such as typing correspondence, filing, and handling of incoming and outgoing mail. Must have knowledge and use of office equipment and related computer technology (Microsoft Windows, Excel, Access, PowerPoint and SAP). May be required to work during non-traditional work hours, including nights, weekends, holidays, times of emergency, and during any adverse weather such as snow and/or ice, tornadoes, hurricanes, etc.

Knowledge, Skills And Abilities / Competencies

Applicants must submit an application that clearly reflects work experience that demonstrates the following:

• Customer service experience, including resolving customer issues.
• Experience with Microsoft Office using programs such as Access, Word, and Excel.
• Experience completing and/or maintaining records and reports.
• Experience with letter writing, using correct spelling, punctuation, and proofreading.
• Experience with data entry including invoicing and purchase requisitions
  
  

Additional Expectations

Ability to accurately use computer, calculator, copier, fax machine, etc. Ability to work independently and maintain and organize records. Ability to accurately use Microsoft Office products. Ability to accurately perform math calculations. Ability to communicate and respond to all inquiries and instructions to ensure positive public and employee relations including problem telephone calls. Ability to be courteous and apply tact in performing contact and communications that may be sensitive in nature. Ability to be resourceful in gathering and giving program information and ability to schedule and coordinate a variety of work at the same time. Ability to learn and independently apply laws, departmental rules, and regulations in performance of assigned duties. Management prefers applicants with SAP R/3 experience. May be required work during non-traditional work hours, including nights, weekends, holidays, and times of emergency.

Minimum Education And Experience Requirements

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail.

High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.

Supplemental and Contact Information

For more information, contact Debbie Vogel at [phone].

Applicants must meet both the minimum requirements and all posted Knowledge, Skills and Ability requirements to be considered Qualified for the position. It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application.

NCDOT will not accept “See Attached” or “See Resume” in lieu of education and work experience completed on the application. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting date will be accepted.

NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.

For Permanent And Time-limited Appointments

Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.

01

I understand in order to be qualified for this position, the description of my work experience must clearly reflect the required education and experience as well as the posted knowledge, skills and abilities for this position. I have included all of this information within my application. (If you haven't completed the application requirements, please return to your application to finish it before submitting your application.)

• Yes
• No
  
  

02

Do you currently work for the North Carolina Department of Transportation (NCDOT) in a temporary full-time, temporary part-time, permanent full-time, permanent part-time, probationary, trainee, or time-limited position or are you a layoff candidate with the NC Department of Transportation eligible for RIF priority reemployment consideration as described by General Statute (GS) 126 (State Personnel Act)?

• Yes
• No
  
  

03

Which of the following best describes your customer service experience, including resolving customer issues?

• None
• Less Than 1 Year
• 1 - 2 Years
• 2 - 3 Years
• 3 or More Years
  
  

04

Explain how you have customer service experience, including resolving customer issues.

05

Which of the following best describes your level of experience with Microsoft Office using programs such as Access, Word, and Excel?

• None
• Less than 1 Year
• 1 - 2 Years
• 2 - 3 Years
• 3 or More Years
  
  

06

Explain how you have experience with Microsoft Office using programs such as Access, Word, and Excel.

07

Which best describes your experience completing and/or maintaining records and reports.

• None
• Less Than 1 Year
• 1 - 2 Years
• 2 - 3 Years
• 3 or More Years
  
  

08

Explain how you have experience completing and/or maintaining records and reports.

09

Which of the following best describes your level of experience with letter writing, using correct spelling, punctuation and proofreading?

• None
• Less than 1 Year
• 1 - 2 Years
• 2 - 3 Years
• 3 or More Years
  
  

10

Explain how you gained your level of experience with letter writing, using correct spelling, punctuation and proofreading.

11

Which of the following best describes your level of experience with data entry including invoicing and purchasing requisitions?

• None
• Less than 1 Year
• 1 - 2 Years
• 2 - 3 Years
• 3 or More Years
  
  

12

Explain how you have experience with data entry including invoicing and purchasing requisitions.

• Required Question

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Government Administration

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