Administrative Specialist I

Arts In Wilmington; North Carolina; On-site; USD 39,000 - 50,000; Full time

Job summary

The North Carolina Department of Health and Human Services (DHHS) is seeking an Administrative Specialist I to support the DHHS Office of the Controller. The role focuses on efficient purchasing, mail handling, phone support, and clerical duties to keep the office functioning smoothly.

Key responsibilities include processing purchases via an automated system, routing calls, and assisting with special projects as needed.

Qualifications

• Thorough knowledge of office procedures and practices.
• Ability to communicate both orally and in written form, compose reports, forms, and correspondence accurately, effectively operate various office machines.
• Ability to organize, prioritize and maintain files in an orderly systematic manner and receive and sort mail.
• Adapt to changing priorities in job duties.
• Adhere to work plan and DHHS policies and procedures.

Responsibilities

• Provide vital administrative support to the DHHS Office of the Controller and delegated section.
• Request and purchase office supplies, equipment and/or furniture via an automated purchasing system.
• Answer and route phone calls for the Office of the Controller, and manage mail operations.
• Assist with receptionist backup, mail courier duties, and other clerical tasks as needed.
• Learn new procedures and support the Administrative Supervisor with special projects.

Skills

Office procedures

Oral & written comms

File organization

Adaptability

Policy compliance

Education

High school diploma or GED

Job description

## Administrative Specialist IApply: Wake County, NC: Full time: Posted Today: End Date: October 10, 2026 (4 days left to apply): JR-125759**Agency**Dept of Health and Human Services**Division**SEC OFFICE - CONTROLLER**Job Classification Title**Administrative Specialist I (S)**Position Number**60037447**Grade**NC08 **About Us**The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence. **Description of Work**The role of the Administrative Specialist I is to provide vital administrative support to the DHHS Office of the Controller (OOC) and their delegated section through efficient use of assigned and available resources and effective relationship with staff. This position is to request and purchase office supplies, equipment and/or furniture for OOC via an automated purchasing system. This position is responsible for answering & routing phone calls for OOC, opening, stamping, distributing and processing large volumes of incoming and outgoing mail for the Controller’s Staff. This position will assist with back up for the receptionist area and mail courier and other clerical duties as needed. This position must be flexible in learning new procedures and assisting the Administrative Supervisor with Special projects as needed to make OOC function in an efficient manner.**Knowledge Skills and Abilities/Management Preferences**## **Salary Grade Range:** $39,244.00 - $68,679.00## **Recruitment Range: $38,720.00 - $49,500.00** *Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.* *The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:* * Thorough knowledge of office procedures and practices.* Ability to communicate both orally and in written form, compose reports, forms, and correspondence accurately, effectively and accurately operate various office machines.* Ability to organize, prioritize and maintain files in an orderly systematic manner and receive and sort mail.* Adapt to changing priorities in job duties.* Ability to adhere to work plan and perform job duties in accordance with the State of North Carolina and the Department of Health and Human Services Policy and Procedures.*The Posting Will Close At 11:59 P.M. The Night Before The End Date* *This Position Is Funded In Part Through Federal Funds* ## **Internal Posting**## **This Is An Internal Posting Open Only For Current North Carolina State Government Employees, And Eligible RIF Candidates From North Carolina State Government, or Current Temporary Employees.**## ## **About the Office of the Secretary**The Office of the Secretary serves as the executive leadership arm of the North Carolina Department of Health and Human Services (NCDHHS), guiding the Department’s mission to improve the health, safety, and well-being of all North Carolinians. Through strategic oversight and collaborative leadership, the Secretary’s Office supports the effective coordination of over a dozen core divisions, ensuring that agency-wide priorities are aligned, resources are used responsibly, and services are delivered with equity and impact. ## **About DHHS Office of the Controller**The Office of the Controller sets and interprets all accounting and financial reporting policies and procedures for the Department as authorized by the rules and regulations of the Office of the State Controller and state statutes and executes all accounting transactions for DHHS.## **Compensation and Benefits**The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for State Benefits. ## **Supplemental Contact Information**The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/. DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified. Application Process**Be sure to complete the application in its entirety.** *Resumes will not be accepted in lieu of completing this application.** Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.* Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the \"Work Experience\" section of the application, to support your answers.* If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date.* Applicants may be subject to a criminal background check. All candidates selected for positions considered \"Positions of Trust\" will be subject to a criminal background check.* Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are \"Under Review\" and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.* Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.* For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members. Degree/College Credit VerificationDegrees must be received from appropriately accredited institutions. *Transcripts, degree evaluations, and cover letters may be uploaded with your application.* Veterans’ and National Guard Preference* Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.* Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.* Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application. ADA AccommodationsConsistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below. CONTACT INFORMATION: If there are any questions about this posting, please contact Talent Acquisition at [e-mail]. ***Resumes will not be accepted in lieu of completing this application.*** **Minimum Education and Experience**Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. High school diploma or General Educational Development (GED) diploma and two years of related administrative experience**OR**An equivalent combination of education and experience