Administrative Specialist, Decedent Affairs & Data Ops

The University of New Mexico; Albuquerque, Northern (NM, KY); Hybrid; USD 25,000 - 32,000; Full time

Job summary

The University of New Mexico’s Office of the Medical Investigator (OMI) seeks an organized Administrative Assistant 3 to support complex operational, educational, and programmatic functions within the Department of Pathology. This role coordinates projects, maintains workflows, and supports both administrative and medical education initiatives.

The ideal candidate will have advanced experience with data tracking systems and the ability to manage high inbound call volumes, next of kin

Qualifications

• Experience supporting medical education, academic programs, or healthcare operations.
• Knowledge of University or academic medical center environments.
• Experience creating dashboards, automated workflows, and reporting tools.
• Strong written communication skills and ability to support leadership-level initiatives.
• Experience in handling evidence and highly confidential information.
• Experience working in the death industry.
• Knowledge of anatomy, physiology, and/or kinesiology.
• Ability to work under complex and/or stressful situations.

Responsibilities

• Establishes, updates and maintains DNA files and records.
• Implements and maintains data management systems; conducts critical data research, handles problem resolution.
• Provide and oversee support activities within the Decedent Affairs department.
• Manage high inbound call volume and point-of-contact for next of kin, funeral homes, and law enforcement and through various communication methods.
• Provide incoming and outgoing correspondence; maintaining and monitoring deadline calendar; and providing critical information relative to all areas in OMI.
• Provide administrative support to Decedent Affairs department and Supervisor by utilizing knowledge of department operations to plan, develop and execute department service goals.
• Complete various tasks in the processing of decedents to and from OMI.
• Process critical documentation necessary for the identification and release of decedents.
• Perform specialized research for effective location of next of kin.

Skills

Medical education support

Academic medical center

Dashboards automation

Written communication

Confidential handling

Death industry

Anatomy knowledge

Stressful situations

Education

High school diploma or GED

Job description

The University of New Mexico’s Office of the Medical Investigator (OMI) seeks an organized Administrative Assistant 3 to support complex operational, educational, and programmatic functions within the Department of Pathology. This role coordinates projects, maintains workflows, and supports both administrative and medical education initiatives.

The ideal candidate will have advanced experience with data tracking systems and the ability to manage high inbound call volumes, next of kin