Administrative Specialist

RoadSafe Traffic Systems; Springfield (MA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Growth potential

Excellent benefits package

Job summary

A leading traffic safety company in Springfield is looking for an Administrative Specialist to oversee critical office functions with a focus on billing and accounting. The ideal candidate will have 3-5 years of administrative experience, strong organizational skills, and proficiency in MS Office and billing software. This full-time role offers competitive pay and benefits in a dynamic environment.

Qualifications

• 3-5 years of administrative experience, preferably in construction.
• Proficient in billing software and accounting systems.
• Ability to thrive in a fast-paced office environment.

Responsibilities

• Process invoices and handle payments.
• Answer and direct incoming calls.
• Manage filing and mailing tasks.

Skills

Attention to detail

Organizational skills

Verbal communication

Written communication

Numerical skills

Education

High school diploma or GED

Associate degree

Tools

MS Outlook

Excel

Word

Billing software

Accounting systems

Vista

TCR software

Job description

Title: Administrative Specialist

Classification: Non‑Exempt

About the Organization

RoadSafe Traffic Systems is the largest national provider of traffic safety products and services in the United States. RoadSafe serves customers in all 48 contiguous states through its network of more than 60+ branch locations. At RoadSafe, we offer competitive pay, growth potential, and an excellent benefits package, including medical, dental, vision, and 401(k) plans for those who qualify. We recognize and value diversity and are committed to creating an inclusive environment for all employees.

Position Summary

The Administrative Specialist oversees critical office functions in a fast‑paced environment, with a primary focus on billing and accounting. Key responsibilities include processing invoices, handling payments, and reconciling accounts using billing software while ensuring accuracy and resolving discrepancies. Additional duties include answering incoming calls, scheduling, and providing general office support. Success in this role requires proficiency in MS Outlook, Excel, Word, and office equipment, along with strong organizational skills and meticulous attention to detail.

Essential Functions

• Answering and directing incoming phone calls to the appropriate personnel or departments.
• Reviewing and processing work tickets daily to ensure timely and accurate documentation.
• Handling filing and mailing tasks to maintain organized records and efficient communication.
• Ordering office supplies as needed to support business operations.
• Performing daily, weekly, or monthly invoicing for rentals, lane closures, and flagging operations.
• Entering data into customer portals as required for accurate tracking and reporting.
• Assisting with Accounts Receivable (AR) collections to ensure timely payments.
• Managing the company’s cell phone inventory, including setting up and activating phones for new hires, and troubleshooting issues by coordinating with the designated contact for phones and apps.
• Serving as a backup to the Onboarder by assisting with tasks related to New Hire Orientation.
• Following all safety rules and regulations to maintain a safe work environment.
• Adhering to all company policies and procedures to ensure compliance and consistency.
• Performing other duties as assigned to support operational needs and team goals.

Education, Experience and Skills Required

• High school diploma or GED required; associate degree preferred.
• 3‑5 years of administrative experience required; construction industry experience is a plus.
• Strong verbal, written, and interpersonal skills.
• Excellent attention to detail to ensure accurate invoices and payments.
• Proficient in billing software and accounting systems for processing invoices, payments, and account reconciliation.
• Strong numerical skills to analyze financial data, resolve discrepancies, and produce accurate reports.
• Ability to thrive in a fast‑paced construction office environment.
• Strong organizational skills to prioritize workload and meet deadlines.
• Proficient in MS Outlook, Excel, Word, and office equipment.
• Knowledge of Vista and TCR software is a plus.

RoadSafe is an Equal Opportunity Employer/including Disabled/Veterans

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Administrative

Industries

Construction