Administrative Specialist

North Carolina Association of Official Court Reporters; Rocky Mount (NC); Hybrid; USD 39,000 - 52,000; Full time

Job summary

The NC State Highway Patrol in Rocky Mount seeks an Administrative Specialist I to support vehicle reporting, lien processing, and DMV data entry. This role ensures compliance with state statutes and accurate recordkeeping in STARS and related systems.

Typical hours are Monday–Friday, 8:00 a.m.–5:00 p.m. Applicants should have a high school diploma or GED and at least two years of administrative experience. The position emphasizes attention to deadlines and detailed record maintenance.

Qualifications

• High school diploma or GED with two years of related administrative experience.
• Experience with STARS, SADLS, NSS, OneDrive, MS Outlook, Adobe Acrobat Pro, MS Teams.
• Knowledge of Remote Deposit Capture and general patrol admin processes.

Responsibilities

• Maintain reports on vehicles reported stolen or recovered and process LT-262 forms daily.
• Monitor incoming reports of stolen/recovered vehicles via DCI system and notify interested parties.
• Ensure compliance with NC General Statutes 20-102, 103, 104 and maintain accurate records.
• Compile and maintain lists of stolen/recovered vehicles for reporting and records.
• Process unclaimed vehicle reports, liens, tax warrants, and enter data into DMV STARS system.
• Ensure accuracy of correspondence to comply with NC Motor Vehicle laws and notify vehicle owners.
• Enter data into DMV database within statutory time requirements.
• Manage DWI seizure reports and notices to owners and lien holders.

Education

High school diploma or GED

Tools

STARS

SADLS

NSS

OneDrive

MS Outlook

Adobe Acrobat Pro

MS Teams

Remote Deposit Capture

Job description

Agency

NC State Highway Patrol Division NC State Highway Patrol

Job Classification Title

Administrative Specialist I (S)

Position Number

60030934

Grade

NC08

About Us

The North Carolina State Highway Patrol's primary mission is to reduce collisions and make the highways of North Carolina as safe as possible. The NCSHP has more than 1,600 troopers who cover nearly 80,000 miles of North Carolina roadways, more than any other state except Texas. In addition to enforcing the state's traffic laws, state troopers also guide traffic during hurricane evacuations, re-route traffic around hazardous chemical spills, and they stand ready should any act of terrorism occur. State Troopers are committed to protecting North Carolina's motoring public.

Location

1515 N Church St Rocky Mount, NC 27804

Salary

$39,244-$51,951

Key Responsibilities

• Maintain reports on vehicles that are reported stolen and/or recovered in North Carolina and to process LT-262 (Notice of Intent to Sell a Vehicle to Satisfy a Storage and/or Mechanics 'Lien ) forms received in this unit daily from garage owners and landowners, who desire to exert their liens by selling unclaimed vehicles at public or private sales according to North Carolina General Statutes 20-77(d) and G.S. 44A.
• Monitors incoming reports of stolen vehicles and reports of recovered vehicles that are received daily through the DCI (Division of Crime Information Center) system to ensure vehicles are properly removed and proper notifications are generated to notify all parties with interest in said vehicles of their disposition.
• Responsible for ensuring that all mandates set forth by North Carolina General Statutes 20-102, 103 and 104, are complied with by verifying the report of a stolen vehicle.
• Statute further requires this position to compile and maintain a list of all vehicles, which have been reported stolen and/or recovered for future reporting and proper records maintenance.
• Manage the processing of unclaimed vehicle reports, mechanic/storage liens, tax warrants, stolen vehicle reports and recovery vehicle reports including data entry into the DMV State Title and Registration System (STARS).
• Maintain a high degree of accuracy and confirm all correspondence is properly executed to ensure NC Motor Vehicle Laws are followed and to ensure that the vehicle owners are properly notified of their vehicle’s location.
• Monitor and ensure these processes have been accurately entered into the DMV database in a timely manner to avoid costly court claim actions being filed against the state and minimize storage costs to taxpayers and insurance companies.
• Verify and enter this data into the DMV database within the statutory time requirements.
• Manages DWI seizure reports through DCI notification from law enforcement agencies throughout the state.
• Manages the DMV database automatically generates notices, which notify the non-defendant owner and lien holder that the vehicle has been seized and of their rights in recovering the vehicle.

Position/Physical Requirements

• Typical work schedule: Monday-Friday; 8:00am-5:00pm
• Qualified recommended applicant(s) must undergo and successfully pass: Criminal Background Investigation, Drug Screening Test

Preferred Qualifications

• Experience with programs and applications used by members assigned to the Notice and Storage Section, e.g. STARS, SADLS, NSS, OneDrive, MS Outlook, Adobe Acrobat Pro, MS Teams, Remote Deposit Capture etc.
• Basic knowledge of State Highway Patrol operations and policies.

Minimum Education and Experience

• High school diploma or General Educational Development (GED) diploma AND two years of related administrative experience; OR equivalent combination of education and experience.

EEO Statement

• The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation.
• The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
• The NC State Highway Patrol (NCSHP) selects applicants for employment based on required education and experience and job-related knowledge, skills, and abilities without regard to race, religion, color, national origin, sex, pregnancy, gender identity or expression, sexual orientation, age (40 or older), disability, National Guard or veteran status, genetic information, political affiliation, or political influence.

Employer Information

The Mission of the North Carolina State Highway Patrol is to protect our State with integrity, loyalty, and professionalism. The North Carolina State Highway Patrol will excel as a national leader in public service through innovative law enforcement, strategic preparedness, and community engagement. We are an Employment First state, ensuring that people with disabilities have equal opportunities to succeed in the state government workplace. NCSHP supports pay equity for women, establish paid parental leave for birth, adoption, and foster care, and implement fair chance policies. Join a team that welcomes, values, respects and supports all members of our work community.