Administrative Specialist

State of Nebraska; Omaha (NE); On-site; Full time

Job summary

Join the State of Nebraska as an Administrative Specialist for the Abuse/Neglect Hotline. In this role, you will manage operations and provide crucial support to ensure compliance and safety for Nebraska's children and vulnerable adults. Enjoy a competitive salary, benefits, and a mission-driven team culture that values your contributions.

Benefits

State-Matched Retirement

12 paid holidays, plus vacation and sick leave

79% employer-paid health coverage

Tuition reimbursement

Ongoing training and advancement opportunities

Qualifications

• Experience leading or supporting teams in a fast-paced environment.
• Highly organized and detail-focused.
• Comfortable making decisions independently while staying compliant.

Responsibilities

• Provide supervision, training, and guidance to Hotline support staff.
• Manage office operations, monitor workloads, and assign tasks.
• Support Hotline program evaluation through data review and analysis.

Skills

Organization

Communication

Decision Making

Education

Post high school coursework

Tools

Microsoft Office Suite

Job description

The work we do matters!

Hiring Agency:

Health & Human Services - Agency 25

Location:

Omaha, NE

Hiring Rate:

$18.811

Job Posting:

JR2025-00016994 Administrative Specialist (Open)

Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):

06-11-2025

Job Description:

Make a Difference at DHHS
The Abuse/Neglect Hotline is a vital part of protecting Nebraska’s children and vulnerable adults. We’re seeking a highly organized and motivated Administrative Specialist to help manage day-to-day operations, provide guidance to team members, and support critical decisions and compliance work that helps keep people safe.
What We Offer
• State-Matched Retirement: 156% state match on your contributions
• Generous Leave: 13 paid holidays, plus vacation and sick leave
• Affordable Health Insurance: 79% employer-paid health coverage, plus dental,
vision, and life insurance
• Education Support: Tuition reimbursement and Public Service Loan
Forgiveness (PSLF) eligibility
• Career Growth: Ongoing training and advancement opportunities
• Supportive Team Culture: Work with a mission-driven team that values your
contributions

What You’ll Do

As an Administrative Specialist, you will:

• Provide supervision, training, and guidance to Hotline support staff
• Help ensure team members follow policies and state/federal requirements
• Review and process background checks and findings related to abuse/neglect reports
• Oversee entries to the Central Registry and support law enforcement report tracking
• Act as the Security Administrator for the Hotline, making access decisions as needed
• Manage office operations, monitor workloads, and assign tasks to support team performance
• Coordinate purchases and track the Hotline’s financial and equipment needs
• Communicate effectively with internal teams and external partners like law enforcement and legal entities
• Support Hotline program evaluation through data review and analysis
• Fill in for Hotline Office Specialists when needed for team coverage

What We’re Looking For

• Has experience leading or supporting teams in a fast-paced environment
• Understands or is willing to learn state and federal laws related to child and adult protective services
• Is comfortable making decisions independently while staying compliant with regulations
• Is highly organized and detail-focused
• Communicates clearly and professionally in both written and verbal forms
• Has experience managing office operations, purchasing, or data analysis

Requirements/Qualifications

Minimum Qualifications: At least one year of post high school coursework or experience in: administration, office management, accounting, finance, planning, policy analysis and implementation, administrative/management analysis, operations research, program evaluation, research, or similar fields or in a field related to the programs or functions of the employing agency.

Preferred Qualifications:

• At least one year of post-high school coursework or experience in one or more of the following areas:
• Child welfare or a related human services field
• Administration or office management
• Program planning or evaluation
• Policy analysis and implementation
• Administrative or management analysis
• Operations research
• Work related to the programs and functions within Child and Family Services

Knowledge, Skills, and Abilities:

• Knowledge of federal and state laws and regulations related to child welfare and administrative functions
• Familiarity with office management and effective recordkeeping practices
• Experience in preparing and organizing administrative reports
• Proficiency in Microsoft Office Suite, including PowerPoint, Excel, and Outlook
• Understanding of research methods and administrative survey techniques
• Ability to plan, prioritize, and organize workloads for self and others
• Skilled in gathering, analyzing, and synthesizing information from multiple sources
• Ability to draw informed conclusions and make recommendations based on data
• Strong interpersonal and communication skills
• Ability to interact effectively with supervisors, team members, and leadership across all levels of DHHS

Apply Today

If you’re a proactive problem-solver who wants to make an impact in the lives of children and families, apply now to join the Abuse/Neglect Hotline team at DHHS.

Benefits

We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.

Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits

Equal Opportunity Statement

The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.

Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home landing page.