Administrative Specialist

Vail Resorts; Colorado; On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading outdoor resort company to provide administrative support for Skier Services while enjoying the benefits of working in a stunning mountain environment. In this role, you’ll assist with onboarding and payroll processes and ensure high performance within the administrative team.

Benefits

Free Epic pass for employees

Discounted lift tickets for friends and family

Free ski lessons

Health Insurance

401(k) Retirement Plan

Employee Assistance Program

Excellent training and development

Referral Program

Qualifications

• Experience in HR and administration is preferred.
• 1-3 years resort experience.
• PSIA/AASI certification is a plus.

Responsibilities

• Provide administrative support to Skier Services leadership.
• Assist with hiring/onboarding for Skier Services Staff.
• Oversee staff payroll and operations.

Skills

Guest service experience

Office experience

Multi-tasking

Proficient in Microsoft Office Applications

Education

High School diploma or equivalent

Job description

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Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
  

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Critical Illness and Accident plans

Job Summary:
The essential function of this job is to provide administrative support to the Keystone Skier Services Team which includes Director, Managers, Supervisors, Instructors/Employees in Ski and Snowboard School, Guest Services, and Daycare.

Job Specifications:

• Starting Wage:$22.43/hr - $34.15/hr
• Shift Type:Full Time hours available
• Housing Availability:Yes

Job Responsibilities:

• Internal guest service/resource for Skier Services leadership and staff
• Assist withhiring/onboarding process for new and returning Skier Services Staff
• Responsible for overseeing and auditing staff payroll, run payroll reports and distribute bi-weekly paychecks
• Lead, hire, train, develop, and manage the Skier Services administrative team to ensure high performance and alignment with departmental needs
• Direct work of Skier Services/SRS admin team to support department systems and functions.
• Manage to ensure accurate payroll calculations, payroll corrections and input
• Support training department (tracking and paying instructor training)
• Provide ongoing communication with instructor/ Skier Services employee staff (Newsletters, mailings, tracking, reports, Instructor Website, etc.)
• Liaison with corporate and intra-resort stakeholders to ensure Best Practices are followed.
• Responsible to learn and acquire working knowledge of systems (RPOS, Microsoft Office, Peoplesoft, Pro Connect Direct Connect, Teams, Share Point, Coupa, etc.…)
• Maintain new and returning instructor and staff files
• Assist the Director of Skier Services and their leadership team as needed
• Assist Ski & Snowboard locations with daily operations when needed
• Role model and bring to life the company's values of; Serve Others, Do Right, Drive Value, Do Good, Be Safe, Be Inclusive and Have Fun
• Other duties as assigned

Job Requirements:

• 18 years or older
• High School diploma or equivalent
• Able to work Saturday or Sunday- required
• Able to work holidays– required
• Must be able to multi-task and work through interruptions
• Must have office experience
• Must have guest service experience
• 1-3 Years Resort Experience
• Instructor
• HR
• Administration
• Proficient in Microsoft Office Applications
• Able to read, write, speak, understand and comprehend English fluently

Preferred:

• PSIA/AASI certification
• Able to communicate in Spanish
• Knowledge of Vail Resorts Ski and Snowboard School operations
• Previous Ski & Snowboard School administrative and/or human resources experience

The expected pay range is$22.43/hr - $34.15/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 509202
Reference Date:06/20/2025
Job Code Function:Administrative

For the third consecutive year, Newsweek names Vail Resorts as one of 2025 Most Trustworthy Companies in America. Learn more here.