Administrative Services Rep I — Customer-Facing & Shipping

Padnos; Elkhart (IN); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Competitive Wage

Medical, Dental and Vision Insurance

100% Tuition reimbursement for Team

75% Tuition Reimbursement for depend.

First Time Home Buying Assistance

401K Match and Profit Sharing

Performance Driven Bonuses

Job summary

PADNOS is a full-service recycling company serving customers across the United States. The Administrative Service Representative acts as the main contact for customers and yard managers, handling transactions and coordinating shipping and receiving at our retail yards.

The role emphasizes phone and in-person service, accurate record-keeping, and collaboration with drivers and yard staff. A rotating 5-day shift (Mon–Sat) and first shift are included along with a competitive benefits package.

Qualifications

• Minimum 3–5 years of office or administrative experience.
• Associate degree in business or related field preferred.
• Proficient with Microsoft Office products; experience with accounting software helpful.

Responsibilities

• Assist with shipping and receiving coordination for trucks.
• Answer and direct incoming calls; maintain direct communication with drivers and yard personnel.
• Enforce and contact appropriate personnel in radiation procedures; assist with radiation issue resolution.
• Maintain cash and check procedures, mail and deliveries, and close procedures; process paperwork and reports.
• Weigh and record trucks using scale equipment; prepare driver's paperwork and invoices.
• Set up new accounts and place orders; organize and verify Bills of Lading.

Skills

MS Office

Customer service

Interpersonal skills

Written communication

Verbal communication

Education

Associate degree in business or related field

Tools

Accounting software

Job description

PADNOS is a full-service recycling company handling paper, plastic, metals and electronic recycling. We tailor recycling programs for consumer and industrial clients throughout the United States. PADNOS was founded over a century ago and continues to transform the recycling industry. The company has thrived as a family business through four generations and has grown to be a market leader and best in class innovator.

Position Summary

The Administrative Service Representative serves as the primary point of contact for customers and yard managers, processing transactions at our retail yard facilities. This role includes a strong focus on working directly with customers both by phone and in person. Responsibilities also include purchasing incoming metals, recording weights, and coordinating the shipping and receiving of trucks. The position assists with daily inventory counts and maintains accurate records of receipts for incoming loads and outgoing shipments.

Schedule

• Monday - Saturday (5-Day: Rotating Schedule)
• 1st Shift

Responsibilities

• Assist with coordination of shipping and receiving of trucks
• Answer, screen, and direct incoming calls; provide direct communication with drivers and yard personnel ensuring outstanding customer service
• Enforce and contact correct personnel in radiation procedures; assist with resolving radiation issues
• Maintain cash and check procedures, incoming mail and deliveries, open and close procedures, and process paperwork/reports as needed
• Weigh and record trucks in and out, using computers or other scale equipment
• Prepare driver's paperwork and invoice
• Set up new accounts and place orders
• Organize, verify, and process Bills of Lading according to company standards

Qualifications

• 3-5 years of office or administrative related experience required
• Associate degree in business or related field preferred
• Demonstrated knowledge of Microsoft Office products
• Experience with accounting software preferred
• Excellent interpersonal, verbal, and written communication skills
• Proven organizational skills and attention to detail
• Bilingual English/Spanish preferred

PADNOS has a rich history of taking care of ourTeamMembers, their families and the multiple communities we serve. We invest in ourTeamMembers and offer the following benefits:

• Competitive Wage
• Medical, Dental and Vision Insurance
• 100% Tuition reimbursement for Team Members
• 75% Tuition Reimbursement for dependents
• First Time Home Buying Assistance
• 401K Match and Profit Sharing
• Performance Driven Bonuses

Be a part of the green movement and join PADNOS today!

PADNOS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, weight, height, sex, sexual orientation, marital status, national origin, age, genetic medical information, protected veteran status, or disability status.