Administrative Services Program Director

The Global Institute for Health and Human Rights; Minnesota; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Paid vacation leave

Sick leave

12 holidays per year

Pension plan

Life insurance

Disability insurance

Job summary

The Minnesota Department of Public Safety is seeking an Admin Program Director to lead the Admin program areas (Finance, Mailroom, Scanning and Imaging, and Training) and align them with strategic goals. The role requires strong collaboration with divisions, MN.IT@DPS, and other teams to balance efficiency with customer service.

This position emphasizes leadership, regulatory compliance, and relationship building with partners, while overseeing service units and ensuring performance against

Qualifications

• Three years of experience in leadership/organizational development.
• Translating strategic goals into tactical plans.
• Development and adoption of standard practices and procedures.
• Leading continuous improvement initiatives and advising on legislation effects.
• Strong leadership to manage staff and partners at all levels.

Responsibilities

• Oversee Admin program areas: Finance, Mailroom, Scanning and Imaging, Training.
• Define planning and coordination to implement strategic goals.
• Foster collaboration with business partners and other divisions.
• Negotiate service level agreements with customers and ensure unit performance.
• Provide oversight to service units and manage diverse staff, within regulatory context.

Skills

Leadership

Strategic planning

Stakeholder management

Communication

Education

Bachelor’s degree in Business or related field

Master’s degree in Business or related field

Job description

Recruitment began on October 23, 2026 and the job listing Expires on November 23, 2026

Full-time

Admin Program Director

The Admin Program Director is responsible for managing the Admin program areas of DVS. This position manages the Finance, Mailroom, Scanning and Imaging, and Training units at DVS. It defines and guides the planning and coordination for implementing strategic goals and objectives in DVS’ business and operational procedures. In addition, this position is responsible for fostering collaboration and building relationships with our business partners, while balancing accountability and the regulatory functions of this program area.

This position provides structure, organizational management, business representation, and service to the division on critical communication and service delivery. This position works collaboratively and closely with the other Division Program Directors. Additionally, this position will promote collaboration and teamwork across all internal teams including other divisions, MN.IT@DPS, and MN.IT Central.

This position promotes good stewardship of state resources, balances operational efficiency, and standardization with flexibility and customer service. In addition, this position will provide direct oversight to service units within the division. This position will negotiate relevant business service level agreements with all customers and be responsible for ensuring individual unit performances deliver on agreed goals. This oversight will include employees represented by MMA, MAPE, and AFSCME.

Work Authorization

The Department of Public Safety is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DPS does not participate in E-Verify.

Qualifications

Minimum Qualifications

• Three* (3) years of experience to include at least five of the following areas:
• Assisting managers and supervisors with performance management and/or organizational development.
• Translating strategic goals into tactical plans.
• Development, maintenance and adoption of standard practices and procedures.
• Leading continuous improvement initiatives.
• Advisement on the effects of proposed legislation.
• Establishing and maintaining positive relationships with customers of all levels, both internal and external.
• Leading projects with tight deadlines and prioritizing work with many competing priorities.
• Bachelor’s degree in Business, Finance, Teaching, Organizational Development or closely related field may substitute for one (1) year of experience; or a Master’s degree in Business, Finance, Teaching, Organizational Development or closely related field may substitute for eighteen (18) months of experience.
• Experience working with at least two of the following functional areas:
• Finance: Budget Management, Accounts Payable, Accounts Receivable, Purchasing, Payroll Processing.
• Mail Operations: Incoming Mail Processing, Printing, Outgoing Mail Processing, Package Handling.
• Scanning: Document Preparation, Scanning, Document Retrieval, Data Entry.
• Training: Developing Training, Presenting and Providing Training to Internal and External customers, Content Identification.
• Strong leadership skills, including the ability to manage, guide, and communicate with staff and partners at all levels.
• Ability to work cooperatively with individuals from diverse backgrounds and underserved communities.

Preferred Qualifications

• Master’s degree in Business, Finance, Teaching, Organizational Development or related field.
• Three (3) years managerial or supervisory experience leading business support teams with varied skills and backgrounds.
• Three (3) years of experience with financial analysis and reporting.
• Experience working in a union environment.
• Experience and knowledge of driver and motor vehicle related services.
• Experience developing and implementing policies and procedures to include research, documentation, implementation and communication to employees and invested stakeholders.
• Experience providing business requirements for IT projects, technology related project coordination and contract management.

Physical Requirements

Requires occasionally moving and transporting such articles as file folders and small tools. May need to maintain a stationary position for long periods of time while carrying out job duties.

Additional Requirements

It Is The Policy Of The Department Of Public Safety That All Employees Submit To a Background Investigation Prior To Employment, Which Includes Successful Completion Of The Following Background Components:

• Criminal history
• Reference check
• Fingerprinting check (MNJIS/CJIS)
• Education verification (if qualifying with a bachelor’s or master’s degree)
• SEMA4 records, personnel file and employment records (current and former State employees only)

About The Minnesota Department Of Public Safety

The Minnesota Department of Public Safety (DPS) is a diverse, complex agency dedicated to serving communities across the state. DPS has 10 public facing and four support divisions with about 2,400 dedicated employees operating programs statewide that all have one goal: Building a safer Minnesota.

Benefits

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
• Fertility care, including IVF
• Diabetes care
• Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well-being
• Support to help you reach your career goals: Training, classes, and professional development
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)
• Employee Assistance Program (EAP) for work/life support: A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Equal Opportunity Employer

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

Applicants With Disabilities

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email [e-mail] and let us know the support you need.

For accommodations or questions about accessibility specifically relating to this job announcement, please email the Affleckative Action Division at [e-mail] or call 651-539-1875 (voice) or using your preferred telecommunications relay provider.