Administrative Services Officer 2

Metropolitan Government of Nashville and Davidson County; Nashville (TN); On-site; USD 55,000 - 78,000; Full time

Benefits offered by this job

Vacation days

Sick days

Paid holidays

Job summary

The Metropolitan Government of Nashville and Davidson County is seeking an Administrative Services Officer 2 to perform payroll and timekeeping tasks and provide administrative support to the Assistant Director of Administration and the HR Coordinator.

Primary duties include processing payroll, tracking attendance, travel coordination, staff training support, and responding to public records requests, with emphasis on accuracy, confidentiality, and timely reporting.

Qualifications

• Bachelor’s degree and two years of professional experience in an administrative, financial, technical, or related field.

Responsibilities

• Process departmental payroll and employee timesheets.
• Review payroll reports, reconcile data, and resolve discrepancies.
• Monitor sign-ins, leave balances, and absence management entries in Oracle Cloud.
• Process payroll exceptions such as mileage reimbursements, corrections, and adjustments.
• Coordinate detailed travel itineraries, travel authorizations, and reimbursements.
• Assist with preparing training materials and coordinating development opportunities for staff.
• Provide administrative support to leadership, including documentation and reporting tasks.
• Assist with public records request fulfillment with accuracy and confidentiality.
• Support departmental initiatives, operational improvements, and special projects.

Skills

Payroll processing

Timekeeping systems

Absence management

Travel coordination

Administrative skills

Education

Bachelor’s degree in business administration, human resources, accounting, or related field

Tools

Oracle Cloud

Job description

Position Description

The Administrative Services Officer 2 performs specialized payroll and timekeeping functions while providing comprehensive administrative support to the Assistant Director of Administration and the HR Coordinator. This position ensures accurate payroll processing, manages attendance and absence tracking, supports travel coordination, assists with staff training, and fulfills departmental research and reporting needs. The incumbent also supports public records request fulfillment and participates in special assignments requiring strong attention to detail, confidentiality, and organizational skills.

The Office of Homeless Services is dedicated to improving efforts to end homelessness by harnessing local data to shape program and system design using a “systems thinking” approach.

Typical Duties

• Collect, verify, and process departmental payroll and employee timesheets.
• Review payroll reports, reconcile data, and resolve discrepancies.
• Monitor sign-ins, leave balances, and absence management entries within Oracle Cloud.
• Process payroll exceptions such as mileage reimbursements, corrections, and adjustments.
• Coordinate detailed travel itineraries, travel authorizations, and reimbursement submissions.
• Assist with preparing training materials and coordinating development opportunities for staff.
• Provide administrative support to departmental leadership, including documentation, reporting, and communication tasks.
• Assist with public records request fulfillment, ensuring accuracy, confidentiality, and timely responses.
• Support departmental initiatives, operational improvements, and special projects.

Minimum Qualifications

Bachelor’s degree in business administration, human resources, accounting, or a related field and two (2) years of professional experience in an administrative, financial, technical, or a related field.

• No Substitution*

Candidates with accreditations earned in a foreign institute are encouraged to apply.

Note: Per Metro Ordinance No. SO94-1078. All employees of the Metropolitan Government shall be residents of the State of Tennessee or become residents of the state within six (6) months of employment as a prerequisite to employment with the Metropolitan Government.

Preferred Experience, Knowledge, Skills, And Abilities

• Experience with payroll processing, timekeeping systems, and absence management tools (Oracle Cloud preferred)
• Experience coordinating travel and/or processing travel reimbursements
• Strong administrative and organizational skills with ability to manage multiple deadlines

We are an equal opportunity employer. All individuals, regardless of personal characteristics, are encouraged to apply. Metro Nashville is committed to selecting the most qualified candidate for each of our roles.

Metro Nashville Government respects the religious beliefs and practices of all employees and will make, on request, an accommodation for such observances when a reasonable accommodation is available that does not create an undue hardship on business operations.

Requests for ADA or other protected accommodations for the recruitment process should be directed to Human Resources at 615-862-6640.

Benefits

• Full-time, Civil Service positions -
• 10 Vacation Days per year (increasing after 5 years of service)
• 1 Sick Day per month
• 12 Paid Holidays per year
• Public Safety - Sworn and Civilian positions -
• 20 vacation days per year
• 3 Personal days per year
• 1 Sick Day per month
• 12 paid holidays per year
• Part-time, Non Civil Service positions - Visit HR and Benefits webpages for more information.
• Full-time, Non Civil Service positions - contact hiring department for benefits information
• Seasonal/Temporary positions - no benefits offered.