Administrative Service Manager

LE043 Quality Technology Services, LLC; Ashburn (VA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan with company match

Paid holidays & PTO

Tuition assistance

Job summary

QTS Realty Trust is seeking an Administrative Services Manager to support our C-Suite and lead daily office operations. The role requires strong leadership, policy development, and strategic planning to enhance efficiency and organization across the executive office.

You will manage calendars, travel, and high-level correspondence while coordinating major initiatives and fostering relationships with internal and external stakeholders.

Qualifications

• Bachelor’s degree or equivalent professional experience.
• One or more years of experience managing, reforecasting, and reconciling budgets.
• Three or more years of project management or related professional experience.
• Experience with data analysis, including Excel pivot tables, charting, formulas.
• Experience with required business applications and databases, including ServiceNow, ScienceLogic, Salesforce, etc.
• Proficient with Microsoft Office suite.

Responsibilities

• Oversees and manages daily office operations to ensure a streamlined and efficient workplace, maintaining supplies, equipment, and facilities.
• Develops, implements and continuously improves office policies, procedures, and administrative systems.
• Manages budgets and expenses, ensuring fiscal responsibility and reporting to executive leadership.
• Supervises and coordinates office maintenance, repairs, and professional service contracts.
• Acts as a high-level support resource for the executive team, including managing schedules, travel, and coordinating complex C-Suite calendars and events.
• Prepare, review, and edit high-level correspondence, reports, presentations, and other documents for the executive team.
• Lead and direct special projects and initiatives as assigned by the executive team, planning and execution.
• Serve as liaison between executive leadership and internal/external stakeholders; foster relationships and clear communication.
• Represent the office of the Chief Growth Officer, managing communications and acting as a point of contact for executives.

Skills

Leadership

Budget forecasting

Project management

Data analysis (Excel)

Communications

Education

Bachelor’s degree or equivalent

Tools

ServiceNow

ScienceLogic

Salesforce

Microsoft Office

Job description

Who we are

As a global leader in digital infrastructure, QTS designs, builds and operates advanced data centers that support strategic AI, cloud and digital transformation initiatives. We are driven by a mission to connect the world for good and our people make it possible. Every single day, the creativity, dedication and genuine care for our communities are what push us forward and make this a truly special place to be. Administrative Services Manager to join our team and support our C-Suite executive leadership. As a key member of the leadership support team, the Office Manager will oversee the daily operations of the office, implement high-level administrative policies, and provide executive support. This role requires strong leadership abilities, effective decision-making, and strategic planning skills to enhance the efficiency and organization of our work environment.

RESPONSIBILITIES

• Oversees and manages daily office operations to ensure a streamlined and efficient workplace, maintaining supplies, equipment, and facilities.
• Oversees and manages daily office operations to ensure a streamlined and efficient workplace, maintaining supplies, equipment, and facilities.
• Develops, implements and continuously improves office policies, procedures, and administrative systems while driving operational excellence.
• Manages sales budgets and expenses, ensuring fiscal responsibility and reporting to executive leadership.
• Supervises and coordinates office maintenance, repairs, and professional service contracts.
• Acts as a high-level support resource for the executive team, including advanced knowledge and skill in managing schedules, travel, and coordinating complex C-Suite executive calendars and events.
• Prepare, review, and edit high-level correspondence, reports, presentations, and other documents on behalf of the executive team.
• Lead and direct special projects and initiatives as assigned by the executive team, exercising autonomy in planning and execution.
• Serve as the liaison between executive leadership and both internal and external stakeholders, fostering relationships and ensuring clear communication channels.
• Represent the office of the Chief Growth Officer, managing communications and acting as a point of contact for executives.
• Facilitate executive meetings, including agenda preparation and recording key actions and decisions.

BASIC QUALIFICATIONS

• Bachelor’s degree or equivalent professional experience
• One or more years of experience managing, reforecasting, and reconciling budgets.
• Three or more years of project management or related professional experience.
• Experience with data analysis, including Excel pivot tables, charting, formulas.
• Experience with required business applications and databases, including ServiceNow, ScienceLogic, Salesforce, etc.
• Proficient with Microsoft Office suite.

PREFERRED QUALIFICATIONS

• Experience managing, reforecasting, and reconciling budgets of $1M+.
• Experience managing 3rd party provider and vendor relationships.

KNOWLEDGE, SKILLS AND ABILITIES

• Strong interpersonal and leadership skills, with the ability to interact with all levels of the organization professionally and tactfully.
• High level of discretion and ability to handle sensitive information confidentially.
• Strong organizational and strategic planning skills with meticulous attention to detail.
• Effective time management and multitasking abilities.
• Advanced written and verbal communication skills.
• Demonstrated ability to work independently and collaboratively within a team.

TOTAL REWARDS

• medical, dental, vision, life, and disability insurance
• 401(k) retirement plan
• flexible spending and HSA accounts
• paid holidays
• paid time off
• paid volunteer days
• employee assistance program
• tuition assistance
• parental leave
• military leave assistance
• QTS scholarship for dependents
• wellness program, and other company benefits.

• Roth and Traditional 401(k) matching contributions with immediate vesting
• Every employee is bonus or commission eligible
• Generous PTO
• Paid Volunteer Days Plus Floating Holidays Stock Purchase Plan (SPP)
• 11 paid Holidays Annually/Holiday compensation when worked
• Pet and Legal Insurance
• Q-Rest Sabbatical Program
• Q-Anniversary Service Award Program
• Parental Leave
• Military Benefits Package
• QTS Charitable Matching Gift Program
• QTS Scholarship for Employee Dependents
• QTS Crisis Fund
• Wellness Program
• Tuition Reimbursement Program
• QTS is an Equal Opportunity Employer.

Equal Opportunity & Diversity

QTS is an Equal Opportunity Employer.

We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law.

The "Know Your Rights" Poster is included here: Know Your Rights (English) Know Your Rights (Spanish). The pay transparency policy is available here: Pay Transparency Nondiscrimination Poster-Formatted.

If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [e-mail] and let us know the nature of your request and your contact information.