Administrative Sales Assistant

Archdiocese-of-La; California; On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Health Insurance

Pension Plan

403B Plan

Vacation & Sick Time

Paid Holidays

Great Work Perks (Discounts)

Sign on Bonus

Job summary

Archdiocese of LA is seeking an Administrative Sales Assistant to support the Director of Preplanning and the Preplanning Sales team in Los Angeles, CA. You will handle sales reporting, lead tracking, price book maintenance, correspondence, and coordination of meetings across cemeteries and mortuary offices.

Under supervision, you will manage data entry, prepare reports, reconcile commissions, distribute documents, and assist with client relations while upholding Catholic Church policies and

Qualifications

• Active member of a Roman Catholic faith community.
• Strong knowledge of Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Experience with HMIS, CRM or similar database systems.

Responsibilities

• Provide administrative support for cemetery sales division and reports.
• Record input sales results and commission data; update reports regularly.
• Coordinate lead tracking, letters, memos and standard forms for 11 cemeteries.
• Distribute reports to departments and contractors as directed.
• Assist in pay, commission and bonus inquiries and prepare periodic board reports.
• Maintain price book and ensure timely communications with sales consultants.

Skills

Communication

Customer service

Data entry

Organization

Education

High School Diploma

Bachelor’s Degree preferred

Tools

Microsoft Office

HMIS

CRM

Job description

To support the Director of Preplanning and Preplanning Manager by administering the sales information system and provide all other administration services for the sales department and staff.

Under the general supervision of the Director of Preplanning the Administrative Sales Assistant will provide administrative support for the cemetery sales division, such, sales reporting, commission reconciliation, lead tracking, meeting arranging, communication distribution and various administration tasks. In addition to the sales duties, this position may perform various services and client relations activities, while establishing and maintaining effective communication of efforts with cemetery/mortuary office administrative staff, and parish priests.

ESSENTIAL FUNCTIONS

Becaus e all Archdiocesan employees represent the Roman Catholic Church , they are expected to conduct themselves according to the goals and mission of the Church in performing their work.

• Provide administrative assistance to Director of Preplanning, Preplanning Sales Managers and Sales.
• Coordinators producing letters, memos, reports, spreadsheets, filing; and general administration for the sales department.
• Record/input sales results, cancellation reports (RPU/ Laps), and data reports from the sales information system, post relevant letters and statements and updates sales reports as appropriate.
• Distribute reports to other departments and contractors as directed.
• Coordinate tracking and reporting of all pay, commission and bonus inquiries via internal request process.
• Creates reports for regional management team, Group and Independent Financial Advisers within required deadlines. Produce monthly board report spreadsheet and typed report.
• Assist in the creation and then manage a lead tracking system.
• Produce/amend standard forms for use at the 11 cemeteries to assist the sales team.
• Coordinate sales admin team via daily, weekly or monthly briefing.
• Maintain current price book and master copy for pre-need sales department.
• Liaise with sales consultants and ensure they receive relevant copies of letters, price lists, memo’s, reports and standard forms by email or in person regularly
• At all times comply with company policies, procedures and instructions.
• Contribute to improving the business and enhancing the reputation of the Archdiocese by putting forward new ideas.

Requirements

MINIMUM QUALIFICATIONS

Education and Experience

Any combination of education and experience likely to provide the required knowledge, skills, and abilities, typically:

• Active member of a Roman Catholic faith community.
• High School Diploma required ( Bachelor’s Degree preferred).
• Previous marketing or sales administration experience or at least 2 years support related experience.
• Strong knowledge of Microsoft Office Suite (Outlook, Word, Excel and PowerPoint).
• Experience using HMIS, CRM or other database management system.

Knowledge, Skills, and Abilities

• Communicate effectively in written and oral form.
• Develop and maintain effective working relationships.
• Must be able to read and interpret Cemeteries policies, procedures, contracts and customer files such as interment right records.
• Provide excellent customer service skills by responding to common inquiries or complaints from customers, co-workers or members of the business community.
• Effectively present information to patron family members, co-workers and management.
• Ability to follow multiple pending requests through to completion.
• Ability to organize, coordinate, and execute projects as assigned.
• Calculate figures and amounts such as discounts, interest, proportions and percentages and to apply concepts of basic mathematics.
• Proficiency in data entry and reconciliation techniques.
• Ability to concentrate and complete moderately complex forms.
• Work independently with initiative and little supervision.
• Maintain confidentiality.
• Understanding of Christian Burial in the Catholic Church.
• Interpersonal skills including tact, patience and diplomacy.
• Ability to travel to local sites for meetings.
• Ability to express or exchange information by means of the spoken word.

Physical and Environmental Requirements

• Sit for sustained periods of time on a daily basis.
• Perform tasks requiring intermittent bending, stooping, and walking.
• Requires ability to frequently lift or move objects up to 30 pounds.
• Sustain frequent movement of the fingers, wrists, hands, and arms.

Our Benefits include:

• Health Insurance (Medical, Dental and Vision)
• Employee Assistance Program (EAP)
• Pension Plan
• 403B Plan
• Vacation & Sick Time
• Paid Holidays
• *Great Work Perks (Amusement Parks, Car Rentals & Hotel, Restaurant, and Shopping discounts)
• SIGN ON BONUS
  • 2% bonus, commensurate with level of annual compensation
  • Must be employed for 6 months - in good standing
  • Full amount paid at 6 months
  • Excludes temporary employees

Location(s)

4201 Whittier Blvd., Los Angeles , California 90023 , United States

Open Positions

1

Salary Range

$23.51-$28.80

LA Catholics

Catholic Cemeteries & Mortuaries

Catholic Schools in Los Angeles

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Employment decisionswill not be made on the basis of race, color, national origin, ancestry,physical disability, mental disability, medical condition, geneticinformation,marital status, sex, age, pregnancy, military or veteranstatus, or political affiliation. However, the archdiocese reserves the rightto make employment decisions based on principles of Catholic moral teaching,religious preferences, and other religious needs, criteria, andpoliciesand, in maintaining this equal employment policy, thearchdiocesedoes not waive any legalexceptions or exemptions thatmay apply to it as a religious nonprofit organization.

These policies applyto hiring, promotion, transfer, and termination. The archdiocese has the rightto be the sole judge of merit, competence, and qualifications, and can favorCatholic applicants and current employees in all employment decisions. Every effortis made to hire staff into positions that will use their abilities mosteffectively and meet archdiocesan needs. Under no circumstances will anapplicant be hired, or a staff member be retained if he or she has beenconvicted of a crime of moral turpitude.

Job-relatedcriteria are used in making employment selection decisions. Selection criteriaare based on the specific applicant’s job skills relative to the essentialfunctions of the job and the minimum qualifications and responsibilities of thejob vacancy for which the applicant has applied. All staff are expected tofulfill the essential functions of the job with or without reasonableaccommodation for any disabilities or medical condition they may have.

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