Support Staff - All Souls Cemetery

Archdiocese of LA; Long Beach (CA); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Health Insurance (Medical, Dental and

Pension Plan

403B Plan

Vacation & Sick Time

Paid Holidays

Great Work Perks (Amusement Parks, Car

Sign on Bonus

Job summary

Catholic Cemeteries & Mortuaries in Long Beach, CA seeks an organized clerical assistant for cemetery operations and patron services. You will inform patrons about policies, manage correspondence, and assist with daily burial and interment processes.

The role requires bilingual English/Spanish skills, basic bookkeeping, and two years of office experience. You will handle permits, inventory and customer inquiries with empathy and accuracy.

Qualifications

• Active member of a Roman Catholic faith community.
• High School Diploma or equivalent. Coursework in bookkeeping, basic clerical skills and experience with public relations or customer service.
• Two years of office related experience including bookkeeping responsibilities.
• Bilingual skills in English/Spanish.

Responsibilities

• Assists Manager on correspondence regarding complaints from patrons, suppliers and other companies.
• May assist Manager with answering mail regarding locations, genealogy and business matters.
• Assists patrons with questions and concerns or refers to Manager for resolution.
• Tracks inventory of office supplies and orders supplies as needed with the approval of the Manager.
• Completes forms for dis-interments and re-interments.
• Completes affidavit of heirs and/or release of interest forms as needed.
• Prepares in-house and FCP Certificate of Ownership and forwards to patrons.
• Processes and verifies daily burial and memorial permits.
• Prepares daily pending interment list and board.
• Maintains grave, crypt, and niche count for monthly and yearly inventory.
• Obtains burial permits from the Health Department.
• Performs varied and general clerical work including typing, filing and answering telephones.
• Types interments and grave index cards.
• Supports in the FSP/FCP area with processing of contracts.
• May be required to interpret and/or translate for families in Spanish, as needed.
• May assume the responsibilities of the Accounting Assistant, as needed.
• May assume duties from the FSP Counselor when they are not available to assist families and mortuaries.
• Performs other duties as assigned.

Skills

Bilingual English/Spanish

Clerical skills

Customer service

Bookkeeping basics

Education

High School Diploma or equivalent

Coursework in bookkeeping

Tools

Microsoft Office

Job description

Location: All Souls Cemetery - Long Beach

Status: Non - Exempt, Full Time

POSITION SUMMARY

Provides information and assistance to cemetery patrons regarding cemetery property, policies and practices; works with parish priests and mortuary officials; performs clerical work.

ESSENTIAL FUNCTIONS

Because all Archdiocesan employees represent the Roman Catholic Church, they are expected to conduct themselves according to the goals and mission of the Church in performing their work.

• Assists Manager on correspondence regarding complaints from patrons, suppliers and other companies.
• May assist Manager with answering mail regarding locations, genealogy and business matters.
• Assists patrons with questions and concerns or refers to Manager for resolution.
• Tracks inventory of office supplies and orders supplies as needed with the approval of the Manager.
• Completes forms for dis-interments and re-interments.
• Completes affidavit of heirs and/or release of interest forms as needed.
• Prepares in-house and FCP Certificate of Ownership and forwards to patrons.
• Processes and verifies daily burial and memorial permits.
• Prepares daily pending interment list and board.
• Maintains grave, crypt, and niche count for monthly and yearly inventory.
• Obtains burial permits from the Health Department.
• Performs varied and general clerical work including typing, filing and answering telephones.
• Types interments and grave index cards.
• Supports in the FSP/FCP area with processing of contracts.
• May be required to interpret and/or translate for families in Spanish, as needed.
• May assume the responsibilities of the Accounting Assistant, as needed.
• May assume duties from the FSP Counselor when they are not available to assist families and mortuaries.
• Performs other duties as assigned.

Requirements

MINIMUM QUALIFICATIONS

Education and Experience

Any combination of education and experience likely to provide the required knowledge, skills, and abilities, typically:

• Active member of a Roman Catholic faith community.
• High School Diploma or equivalent. Coursework in bookkeeping, basic clerical skills and experience with public relations or customer service.
• Two years of office related experience including bookkeeping responsibilities.
• Bilingual skills in English/Spanish.

Knowledge and Abilities

Knowledge of:

• Modern office methods and procedures.
• Record-keeping techniques.
• Computer operation and standard office equipment.

Ability to:

• Relate to patrons and families with empathy and compassion.
• Perform basic math computations effectively and accurately.
• Communicate effectively in written and oral form.
• Master cemetery policies and procedures.

Physical and Environmental Requirements

• Position involves sitting, standing and/or walking. Position requires ability to frequently exert up to 10 pounds of force to move objects and occasionally exert up to 20 pounds.
• Filing and retrieving documents from 4-drawers-cabinets 5 feet high. Must reach above shoulder for 2 drawers or crouch to reach lower drawers.
• Sustain frequent movement of fingers, wrists, hands, and arms.

Our Benefits include:

• Health Insurance (Medical, Dental and Vision)
• Employee Assistance Program (EAP)
• Pension Plan
• 403B Plan
• Vacation & Sick Time
• Paid Holidays
• *Great Work Perks (Amusement Parks, Car Rentals & Hotel, Restaurant, and Shopping discounts)
• SIGN ON BONUS
  • 2% bonus, commensurate with level of annual compensation
  • Must be employed for 6 months - in good standing.
  • Full amount paid at 6 months.
  • Excludes temporary employees.

Open Positions

1

Salary Range

$20.54 - $25.16

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Catholic Cemeteries & Mortuaries

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Employment decisionswill not be made on the basis of race, color, national origin, ancestry,physical disability, mental disability, medical condition, geneticinformation,marital status, sex, age, pregnancy, military or veteranstatus, or political affiliation. However, the archdiocese reserves the rightto make employment decisions based on principles of Catholic moral teaching,religious preferences, and other religious needs, criteria, andpoliciesand, in maintaining this equal employment policy, thearchdiocesedoes not waive any legalexceptions or exemptions thatmay apply to it as a religious nonprofit organization.

These policies applyto hiring, promotion, transfer, and termination. The archdiocese has the rightto be the sole judge of merit, competence, and qualifications, and can favorCatholic applicants and current employees in all employment decisions. Every effortis made to hire staff into positions that will use their abilities mosteffectively and meet archdiocesan needs. Under no circumstances will anapplicant be hired, or a staff member be retained if he or she has beenconvicted of a crime of moral turpitude.

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