Administrative & Programs Coordinator

Bay Cove Human Services; Massachusetts; On-site; USD 42,000 - 45,000; Full time

Job summary

Bay Cove Human Services is seeking an Administrative Coordinator to organize, coordinate, and monitor non-clinical operations for two ACCS teams, under the ACCS Administrative and Operations Manager. The role includes triaging calls, assisting Persons and families, handling scheduling, and supporting staff both in the office and in the field.

The position is non-exempt with responsibilities spanning data collection, reporting, and interoffice coordination to ensure timely, accurate information

Qualifications

• Bachelor’s Degree required, preferably in Psychology, Social Work, or related area.
• High School diploma or GED plus three years direct care experience acceptable in lieu of degree.
• Experience with individuals with severe mental health issues preferred.
• Strong communication, organization, and time management skills.
• Proficiency in Windows, Word, Excel/Google Sheets, and Google Apps.

Responsibilities

• Triage and coordinate communication between the receptionist and ACCS team, ensuring timely, accurate information to Persons and families.
• Take notes in team meetings, distribute notes, and prepare reports on staff training and QM activities.
• Manage and disperse program funds according to budgets, including coordinating with Rep-Payee for monthly check pickup.
• Maintain and organize electronic and paper charts, upload referrals, and monitor documentation deadlines.
• Assist ITDs with candidate engagement and interdepartmental coordination.

Skills

Professional communication

Time management

Computer proficiency

Multitasking

Education

Bachelor’s degree

High School diploma + 3 years experience

Tools

Windows/Word

Excel/Google Sheets

Google Apps

Job description

Bay Cove Human Services is seeking an Administrative Coordinator to organize, coordinate, and monitor non-clinical operations for two ACCS teams, under the ACCS Administrative and Operations Manager. The role includes triaging calls, assisting Persons and families, handling scheduling, and supporting staff both in the office and in the field.

The position is non-exempt with responsibilities spanning data collection, reporting, and interoffice coordination to ensure timely, accurate information