Administrative Program Assistant: Credential Evaluator

OSU Oregon State University; Corvallis (OR); On-site; USD 29,000 - 44,000; Full time

Benefits offered by this job

Medical, Dental, Vision & Basic Life

Mental health support resources

Retirement savings program

Paid leave including holidays and sick

Tuition reduction benefits

Flexible work arrangements

Employee assistance program

Job summary

Oregon State University (OSU) is seeking an Administrative Program Assistant: International Credential Evaluator to support the Office of International Admissions in evaluating international credentials for OSU admissions. You will liaise with OSU staff and INTO OSU teams, ensuring policies are followed and communications are professional.

The role requires strong office experience, proficiency in Excel, and the ability to handle complex evaluation tasks with accuracy.

Qualifications

• Three years of office experience which included two years at full performance level and experience generating documents.
• Lead work responsibility or coordination of office procedures.
• Must be a U.S. Citizen or U.S. Permanent Resident to serve as a Designated School Official (DSO).
• Experience with electronic databases.
• Strong communication and customer service skills.
• Proficient in Excel.
• Preferred: experience with Banner and Salesforce applications.
• Experience evaluating admissions credentials or auditing applications would be a plus.

Responsibilities

• Evaluate foreign credentials for admission eligibility of prospective international students and work closely with colleagues to determine credential equivalencies.
• Review status of former/current institution(s) and degree(s) for accreditation in the country of origin using approved resources to determine whether OSU requirements are met.
• Prepare contested files for additional reviews.
• Remain up-to-date on evaluation standards, educational practices and the latest information on academic policy regarding both national and international admissions standards.
• Determine whether applicants meet minimum language requirements.
• Generate I-20 immigration documents in SEVIS and send to students.
• Explain detailed policies and procedures to persons who need information about a specific program or policy.
• Screen problems and resolve issues or recommend alternative courses of action.
• When needed, refer exceptions to the International Admissions Specialist, Managers or Director.
• Represent the OSU International Admissions office on campus and be prepared to discuss admissions criteria for all relevant OSU and INTO OSU academic programs.

Skills

Office experience

Communication skills

Customer service

Excel proficiency

Tools

Banner

Salesforce

Job description

Job Summary

This recruitment will be used to fill one full-time Administrative Program Assistant: International Credential Evaluator position for the Office of International Admissions at Oregon State University (OSU). This position is responsible for evaluating a prospective international student’s ability to be successful and make certain that students are able to meet OSU admissions standards while making the final admit/deny decision regarding OSU pathway programs and degree programs. It is expected that the person in this position consults reference materials that include, but are not limited to, state and federal guidelines, the American Association of Collegiate Registrars and Admissions Officers, and various university publications. This position is responsible for assuring that OSU international admissions standards are maintained and that admissions processes run smoothly, while discussing areas of critical concern with the OSU International Admissions Managers or Director. The person in this position is expected to liaise with a high level of professionalism and service with prospective students, OSU staff, INTO OSU staff, INTO University Partnership staff and INTO affiliated agents throughout the world to communicate OSU international admissions policies and procedures, as necessary.

Key Responsibilities

• Evaluate foreign credentials for admission eligibility of prospective international students and work closely with colleagues to determine credential equivalencies.
• Review status of former/current institution(s) and degree(s) for accreditation in the country of origin using approved resources to determine whether OSU requirements are met.
• Prepare contested files for additional reviews.
• Remain up-to-date on evaluation standards, educational practices and the latest information on academic policy regarding both national and international admissions standards.
• Determine whether applicants meet minimum language requirements.
• Generate I-20 immigration documents in the Student and Exchange Visitor Information System (SEVIS) and send to students.
• Explain detailed policies and procedures to persons who need information about a specific program or policy.
• Screen problems and resolve issues or recommend alternative courses of action.
• When needed, refer exceptions to the International Admissions Specialist, Managers or Director.
• Represent the OSU International Admissions office on campus and be prepared to discuss admissions criteria for all relevant OSU and INTO OSU academic programs.

Qualifications

Required Qualifications

Three years of office experience which included two years at full performance level and experience generating documents. Lead work responsibility or coordination of office procedures. Must be a U.S. Citizen or U.S. Permanent Resident to serve as a Designated School Official (DSO) in accordance with federal immigration regulations. Experience working in a busy administrative department. Experience communicating and enforcing policies in a working environment. Experience with electronic databases. Strong communication and customer service skills. Proficient in Excel. This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per University Standard: 05-010 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months.

Preferred Qualifications

Experience with evaluating admissions credentials or auditing applications, programs of study or documents of a similar nature is very strongly preferred. Prior university work experience, including experience with Banner and Salesforce applications. Experience exercising sound independent judgment, while implementing problem-solving and critical-thinking skills. Experience applying policy standards after extensive research while dealing with situations that may include significant ambiguity. Experience working with international populations.

Working Conditions/Schedule

Salary Range: $20.98 - $31.63

Anticipated Start Date: 2026-11-09

Anticipated End Date:

Total Rewards Package

• Medical, Dental, Vision and Basic Life. OSU pays 95% of premiums for you and your eligible dependents.
• Free confidential mental health and emotional support services, and counseling resources.
• Retirement savings paid by the university.
• A generous paid leave package, including holidays, vacation and sick leave.
• Tuition reduction benefits for you or your qualifying dependents at OSU or the additional six Oregon Public Universities.
• Robust Work Life programs including Dual Career assistance resources, flexible work arrangements, a Family Resource Center, Affinity Groups and an Employee Assistance Program.
• Optional lifestyle benefits such as pet, accident, and critical care insurance, giving you peace of mind and the support you need to thrive in all aspects of your life.
• Future and current OSU employees can use the Benefits Calculator to learn more about the full value of the benefits provided at OSU.

Locations

Locations: Oregon State has a statewide presence with campuses in Corvallis and Bend, the OSU Portland Center and the Hatfield Marine Science Center on the Pacific Coast in Newport. Oregon State’s beautiful, historic and state-of-the-art main campus is located in one of America’s best college towns. Corvallis is located close to the Pacific Ocean, the Cascade mountains and Oregon wine country. Nestled in the heart of the Willamette Valley, this beautiful city offers miles of mountain biking and hiking trails, a river perfect for boating or kayaking and an eclectic downtown featuring local cuisine, popular events and performances.

About OSU

Working for Oregon State University is so much more than a job! Oregon State University is a dynamic community of dreamers, doers, problem-solvers and change-makers. We don’t wait for challenges to present themselves — we seek them out and take them on. We welcome students, faculty and staff from every background and perspective into a community where everyone feels seen and heard. We have deep-rooted mindfulness for the natural world and all who depend on it, and together, we apply knowledge, tools and skills to build a better future for all.

FACTS: Top 1.4% university in the world More research funding than all public universities in Oregon combined 1 of 3 land, sea, space and sun grant universities in the U.S. 2 campuses, 11 colleges, 12 experiment stations, and Extension programs in all 36 counties 7 cultural resource centers that offer education, celebration and belonging for everyone 100+ undergraduate degree programs, 80+ graduate degrees plus hundreds of minor options and certificates 35k+ students including more than 2.3k international students and 10k students of color 217k+ alumni worldwide For more interesting facts about OSU visit: https://oregonstate.edu/about

Equal Opportunity

We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status. OSU will conduct a review of the National Sex Offender Public website prior to hire. OSU is a fair chance employer committed to inclusive hiring. We encourage applications from candidates who bring a wide range of lived experience including involvement with the justice system.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is a) in response to a formal complaint or charge, b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or c) consistent with the contractor’s legal duty to furnish information.

At Oregon State University, no qualified person shall, solely by reason of disability, be denied access to, participation in, or the benefits of, any program or activity operated by the University. If requested, OSU will provide reasonable accommodation to applicants in order to provide access to the application, interviewing and selection process. You are not required to note the presence of a disability on your application to receive an accommodation. Please request any reasonable accommodations for disability as early as possible in the application and search process. Requests may be directed to the hiring unit, or to the Office of Equal Opportunity and Access at [phone]. See Request an Accommodation Procedures for the OSU policy.

Oregon State University, in compliance with state and federal laws and regulations, including Title IX and its regulations, does not unlawfully discriminate and prohibits discrimination in any education program or activity that it operates, including in academic admissions and employment. The university prohibits unlawful discrimination on the basis of age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin (including ancestry and ethnicity), citizenship, marital or family status, pregnancy or related conditions, disability, genetic information, protected veteran status / service in the uniformed service, or any other status protected by law or OSU policy. Inquiries about Title IX may be referred to OSU’s Title IX Coordinator, the U.S. Department of Education’s Office for Civil Rights (link to https://ocrcas.ed.gov/contact-ocr), or both. OSU’s Title IX Coordinator is the Executive Director of the Office of Equal Opportunity and Access (EOA). For information on OSU’s nondiscrimination policy and procedures, including how to report information about conduct that may constitute discrimination or make a complaint of sex discrimination under Title IX, contact EOA by phone: [phone], email: [e-mail], mail/location: 330 Snell Hall, Corvallis OR 97331, or visit EOA’s website: eoa.oregonstate.edu.

Know Your Rights Oregon Family Leave Act: Department of Labor Family and Medical Leave Act: