Administrative Professional 1 (PN 20014673)

Ohio; Columbus (OH); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading organization is seeking an Administrative Professional 1 to assist with various clerical duties, customer service, and routine documentation. This role requires attention to detail, proficiency in Microsoft Office, and a minimum of a year of training or experience in secretarial science. Candidates must provide official educational transcripts upon request.

Qualifications

• Experience in secretarial science or business office applications required.
• Must be detail-oriented and possess critical thinking skills.
• Official educational transcripts required for post-high school accomplishments.

Responsibilities

• Types technical materials and prepares routine documents.
• Provides customer service to callers and manages email correspondence.
• Maintains and organizes an accurate filing system.

Skills

Administrative Support/Services

Education

1 yr. training or 1 yr. experience in secretarial science or business office applications

Tools

Microsoft Office

Job description

What You'll Do:

The Bureau of Regulatory Operations is seeking a candidate to fill the Administrative Professional 1 position. This position:

• Types technical material developed from written copy or oral instructions.
• Types/prepares various routine documents (e.g., printed reports, correspondence letters, meetings, and emails, travel, expense, form letters) in accordance with established procedures.
• Ensures accuracy by proofreading all documents and makes necessary corrections as needed.
• Organizes and tracks all email and letter correspondence.
• Prints documents from email and compiles for supervisor, processes survey reports from state & federal data systems.
• Answers main phone lines and provides customer service to external & internal callers, takes messages, screen and directs calls to appropriate people.
• Acts as liaison for the bureau to facilitate the processing of information.
• Logs, tracks and monitors time frames for all correspondence & signature items.
• Prepares reports.
• Monitors and maintains bureau’s electronic mailbox.
• Assists with preparation of reports by obtaining necessary data or information.
• Transcribes minutes from meetings and emails to attendees.
• Follows established travel arrangements for staff procedures/processes.
• Maintains and assists in scheduling of bureau meetings and events using Teams and Outlook.
• Creates spreadsheets, charts and Power Point documents using Microsoft Office software.
• Gathers, researches, and prepares data for public record requests reviews and or audits.
• Develops, maintains and organizes an accurate filing system.
• Processes incoming and outgoing mail.
• Develops security entrance memo’s and acts as main contact person on floor to retrieve external/internal guests from security.
• Retrieves packages from security and delivers to appropriate staff.
• Faxes and scans outgoing documents, receives and process faxes.
• Maintains inventory of office supplies and orders as needed.

Position Qualifications:

1 yr. trg. or 1 yr. exp. in secretarial science or business office applications. For positions requiring technical terminology, applicants must also have 6 mos. trg. or 6 mos. exp. in relevant technical terminology.

-Or equivalent of Minimum Class Qualifications For Employment noted above

Job Skills: Administrative Support/Services

Technical Skills: Clerical & Data Entry, Computer Literacy, Basic Documentation

Professional Skills: Attention to Detail, Critical Thinking, Organizing and Planning, Time Management, Verbal Communication, Written Communication

Educational Transcript Requirements:
Official educational transcripts are required for all post-high school educational accomplishments, coursework or degrees claimed on the application. Applicants will be required to submit an official transcript prior to receiving a formal offer of employment. Failure to provide transcripts within five (5) working days of being requested will cause the applicant to be eliminated from further consideration.

Please note that a transcript is considered "official" only if it is an original copy from the educational institution and includes an institutional watermark, ink stamp or embossed stamp. Transcripts printed from the institution's website will not be accepted. ODH reserves the right to assess the academic credibility of an educational entity's award of a putative degree.