Administrative Professional

Children's Hospital Colorado; Colorado Springs (CO); On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Base pay

Incentives

Paid time off

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Parental leave

403b match

Wellness program

Education benefit

Professional development

Job summary

Children's Hospital Colorado is seeking an Administrative Professional to support departmental office functions and provide customer service to patients, families, and staff.

The ideal candidate has experience as an administrative assistant or receptionist, with at least one year of clerical work. The role involves coordinating meetings, handling documentation, and data entry in medical records systems.

Qualifications

• High School Diploma or equivalent.
• One year of administrative or clerical experience.
• An Associate or higher degree may substitute for the experience requirements.
• Receptionist experience is preferred.
• Customer service experience within a healthcare setting is preferred.

Responsibilities

• Provides general support for administrative functions and processes within a department.
• Schedules meetings, conference calls, and seminars for internal teams.
• Maintains files and provides written/verbal communication support.
• Performs reception duties using telephone, fax, mail, email, and copier systems.
• Performs data entry including patient demographics in the medical records system.
• Offers customer service to patients, families, physicians, and internal staff.
• Supports patient safety by following infection control policies and procedures.
• Remains up-to-date with department operations and policies.

Skills

Administrative support

Customer service

Receptionist experience

Data entry

Education

High school diploma or equivalent

Associate degree substitute for experience

Job description

Location

Colorado Springs

Position Type

Regular

Job Summary

The Administrative Professional is responsible for supporting general departmental office functions. The Administrative Professional provides customer service support to patients, families and internal staff.

The ideal candidate will have experience as an administrative assistant or receptionist.

Shift

NICU

3 days per week, rotating schedule

08:00 - 20:30

Rotating holidays and weekends may be required.

Essential Functions

• Provides general support for administrative functions and processes that support a department and its team members.
• Arranges and schedules meetings, including conference calls and seminars, for internal team members.
• Creates and maintains files and filing systems and provides written and verbal communication support.
• Performs reception duties utilizing various systems including telephone, fax machine, mail services, and email and copy services.
• Performs data entry functions, including patient demographic information and patient updates in a medical records system.
• Provides customer service support and assistance to patients, families, physicians and internal team members.
• Supports patient safety by adhering to all infection control policies and safety guidelines.
• Utilizes and remains up-to-date with department office operations and established policies and procedures.

Minimum Qualifications

• EDUCATION - High School Diploma or equivalent.
• EXPERIENCE - One year of administrative or clerical experience.
• EQUIVALENCY - An Associate or higher degree, in a related field, may substitute for the experience requirements on a year for year basis.
• CERTIFICATION(S) - N/A
• LICENSURE - N/A

Preferred Qualifications

• Receptionist experience
• Customer service experience within a healthcare setting

Salary Information

Pay is dependent on applicant's relevant experience.

Hourly Range: $20.74 to $31.11

Benefits Information

Here, you matter. As a Children's Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid time off, medical/dental/vision insurance, company provided life and disability insurance, paid parental leave, 403b employer match (retirement savings), a robust wellness program, and access to professional development tools, including an education benefit to help you advance your career.

As part of our Total Rewards package, Children's Colorado offers an annual employee bonus program that rewards eligible team members based on organizational performance. If organizational goals are met for the year, the bonus is paid out the following April.

Children's Colorado delivers annual base pay increases to eligible team members based on their performance over the previous year.

EEO Statement

It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information.

Estimated Close Date

10/31/2026