Health Navigator

Children's Hospital Colorado; Aurora (CO); On-site; USD 36,000 - 55,000; Full time

Benefits offered by this job

Benefits eligible

403b employer match (retirement)

Paid time off

Medical/dental/vision insurance

Job summary

Children's Hospital Colorado in Aurora seeks a dedicated team member to assist families in navigating clinical, social, and financial resources. You will assess patient needs, link families to services, and support care coordination using established workflows and community resources.

Role may include leading duties for other team members, training, and managing day-to-day operations while collaborating with staff to ensure timely referrals and effective outreach across diverse populations.

Qualifications

• High School Diploma or equivalent.
• Minimum 3 years of experience assisting patients and families or other related healthcare/community experience.
• An Associate degree, in a related field, may substitute for the experience requirements on a year for year basis.

Education

High School Diploma or equivalent

Associate degree substitute for experience

Job description

Location: Aurora

Position Type: Regular

Additional Information

Hours per Week: 40, eligible for benefits

Shift: Monday-Friday, 8am-4:30pm. Work hours may vary based on the needs of the department.

Duties & Responsibilities

• Assesses patient needs to customize appropriate internal and external resources. Assists families in community and home settings as determined by established algorithm to remove barriers related to access services.
• By position may perform lead duties for other team members which includes, but is not limited to, training, and managing the flow of day-to-day operations.
• Refers families to clinical, social, and financial supports using an established algorithm to assess patient and family needs.
• Works with staff and providers to create a care plan and communicates with them regarding the status of referrals and outreach efforts.
• Works with individuals from diverse backgrounds in reducing cultural and socio-economic barriers between clients and institutions. Builds family capacity to address health and social issues through education, care coordination and community outreach.
• Provides advocacy and support as needed to remove barriers, preventing families from receiving services or entitlements as needed. Identifies trends in barriers experienced by families when seeking care and provides data to internal team members.
• Maintains reports, provide necessary documents and data by deadlines and upon request.
• Assists in meeting population health goals by linking families and communities to essential resources.
• May research and classify community resources that will be of value to families and maintains a community resource database.
• May represent CHCO in local, state, regional efforts related to community health and community resource needs.

Minimum Qualifications

• EDUCATION - High School Diploma or equivalent.
• EXPERIENCE - Minimum 3 years of experience assisting patients and families or other related healthcare/community experience. Knowledge of State social service agencies and community resources.
• EQUIVALENCY - An Associate degree, in a related field, may substitute for the experience requirements on a year for year basis.

Salary Information

Pay is dependent on applicant's relevant experience.

Hourly Range: $26.47 to $39.71

Benefits Information

Here, you matter. As a Children's Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid time off, medical/dental/vision insurance, company provided life and disability insurance, paid parental leave, 403b employer match (retirement savings), a robust wellness program, and access to professional development tools, including an education benefit to help you advance your career.

As part of our Total Rewards package, Children's Colorado offers an annual employee bonus program that rewards eligible team members based on organizational performance. If organizational goals are met for the year, the bonus is paid out the following April.

Children's Colorado delivers annual base pay increases to eligible team members based on their performance over the previous year.

EEO Statement

It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information. The position is expected to stay open until the posted close date. Please submit your application as soon as possible as the posting is subject to close at any time once a sufficient pool of qualified applicants is obtained.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information.

Estimated Close Date: 11/29/2026