Administrative Operations Specialist

Easterseals MORC; Pontiac (MI); On-site; USD 38,000 - 50,000; Full time

Job summary

Easterseals MORC is seeking an Administrative Operations Specialist to enhance office efficiency and provide excellent customer service in a medical environment. Ideal candidates should have administrative experience and a passion for helping others. Join a team that values dedication and offers extensive benefits, including health insurance, paid time off, and retirement plans.

Benefits

Low-cost Dental/Health/Vision insurance

Generous 401K retirement plan

Paid Leave Options Available

10 paid holidays and 3 floating holidays

Wellness Programs

Public Service Loan Forgiveness Employer

Student loan repayment options

Pet Insurance

Qualifications

• At least one year experience in an administrative position in a medical office.

Responsibilities

• Check individuals and families in and out for services and manage office flow.
• Collect copays during check-in/out process or via phone.
• Answer and triage internal and external phone calls.

Skills

Customer Service

Office Management

Education

High school diploma or equivalent

Job description

Join to apply for the Administrative Operations Specialist role at Easterseals MORC.

3 days ago Be among the first 25 applicants.

Easterseals MORC is hiring for an Administrative Operations Specialist to help make a difference and become part of something bigger than yourself!

We are looking for Game Changers!
The types of people who wake up excited to make a difference. The superheroes of their field who care about the people they serve. If that sounds like you, we want you on our team.

Benefits of Being a Superhero:

• Low-cost Dental/Health/Vision insurance
• Dependent care reimbursement, and up to 5 days paid FMLA for maternity, paternity, foster care, and adoption.
• Generous 401K retirement plan
• Paid Leave Options Available
• Up to $125 bonus for taking 5 days off in a row.
• 10 paid holidays and 3 floating holidays (Over 30 days total of paid time off)
• Wellness Programs
• We are a PSLF (Public Service Loan Forgiveness) Employer.
• Bonuses and extra incentives to reward hard work & dedication.
• Mileage reimbursement in accordance with IRS rate.
• Free financial planning services through our partnerships with the LoVasco Consulting Group, and SoFi.
• Student loan repayment options
• Pet Insurance

Qualifications:

• High school diploma or equivalent
• At least one year experience in an administrative position in a medical office

Duties and Responsibilities:

• Check individuals and families in and out for services and manage office flow.
• Collect copays during check-in/out process or via phone. Collect and log payments, copays, utilizing credit card machines in accordance with Easterseals MORC cash procedures.
• Verify/obtain prior authorizations for services being rendered.
• Update the account of individuals/families with new and/or changed demographic or financial information.
• Answer and triage internal and external phone calls. Conduct initial screening of persons served and other patrons to determine the nature of requests or problems, take messages, refer to the appropriate parties, and perform related customer service activities.
• Make/change appointments, follow-up calls to minimize "no shows".
• Ensure paperwork is maintained according to Medicaid and Department of Community Health guidelines, as well as Easterseals MORC policies and procedures.

Easterseals MORC was awarded Metro Detroit and West Michigan 101 Best & Brightest Companies to Work For!

Seniority level

• Associate

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Non-profit Organizations