Administrative & Operations Coordinator

End Domestic Abuse Wisconsin; Madison (WI); Híbrido; USD 55.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Life insurance

Short-term disability

Long-term disability

Employee assistance program

Paid vacation

Personal days

Floating holidays

Sick leave

401K with match

Paid sabbatical

Descripción de la vacante

End Domestic Abuse Wisconsin is seeking an Administrative & Operations Coordinator to provide comprehensive support to the Executive Director and leadership team. This full-time hybrid role will coordinate office administration, board-related tasks, education and training activities, and IT support, helping to keep the organization running smoothly across Wisconsin.

The role requires excellent written and oral communication, strong organizational skills, and the ability to manage multiple

Formación

• Proficiency with Microsoft Office Suite (Word, Outlook, Excel).
• Strong written and oral communication skills.
• Highly organized with ability to multitask and manage time.
• Confidentiality and discretion with sensitive information.
• Self-motivated with initiative and ability to work independently.
• Excellent proofreading and attention to detail.
• Ability to work both independently and as part of a team.
• Excellent verbal and written communication.
• Flexible and adaptable to changing priorities.

Responsabilidades

• Provide ongoing administrative support for the Executive Director.
• Support End Abuse Board materials, scheduling, correspondence, and meetings.
• Assist with board attendance reminders and governance communications.
• Assist with in-person and virtual trainings, coordinating registrations and surveys.
• Support the Education and Training Coordinator with training communications.
• Assist IT/Technology Manager with website login verification and inventory.
• Handle general office duties and reception tasks as needed.
• Lead development and maintenance of operational systems and processes for efficiency.
• Contribute to online resources for advocates statewide.

Descripción del empleo

Under the supervision of the Executive Director , the Administrative & Operations Coordinator is a full-time exempt position at 35 hours per week. T he main function of t his position is to provide support to the Executive Director. Secondarily , the role provides support to the Education and Training Coordinator, the Technology M anager, and assists with general office administration as well. The individual in this role must possess excellent written and oral communication skills , and the ability to manage several projects concurrently . This is a confidential position that interacts with member programs, board members, and other End Abuse staff.

Primary responsibilities

Administrative and Operations Support:

• Provide ongoing administrative support for the Executive Director.
• Provide End Abuse Board support for the Executive Director, including but not limited to assistance with board meeting materials preparation, communications, scheduling, board elections, correspondence, meeting space needs, clerical/administrative tasks, calendar and email support.
• Provide support to the board of directors as needed, including reminders of board and committee meetings, board attendance and list serv support.

Education and Training Support:

• Assist with End Abuse’s ongoing in‑person and virtual trainings; supporting the Education and Training Coordinator with training communications, registration, surveys and access to recorded trainings.
• Assist with promotion of trainings and work with vendors, trainers and arrange for interpreters or space as needed.
• Provide backup when the Education and Training Coordinator is out of the office.

IT Support:

• Aid the Technology Manager in ensuring our website login requests from member programs are from dues paying members and help clean up older subscribers.
• Provide support when needed which may include pricing hardware and software, working with vendors, following up with warranties and shipping equipment to staff and receiving returned equipment, and maintaining our inventory database for staff is accurate.

General Office Administration:

• Opening and distributing mail and/or checks.
• Providing support for in‑person meetings for the staff which may include ordering food, acquiring space, and arranging hotel blocks for incoming staff.
• Other general office and business‑related duties and projects as needed.

Leadership Role:

This role requires leadership in the development and maintenance of systems and processes that help keep the organization running smoothly. It requires the ability to think beyond the day‑to-day, and to propose solutions that will allow End Abuse to improve services to members. It also provides the opportunity to enhance the online resources we provide advocates across the state of Wisconsin.

Qualifications

This position relies heavily on the implementation of various forms of technology:

• Proficiency in Microsoft Office Suite, particularly Word, Outlook and Excel;
• Familiar with and proficient in the use of social media platforms.
• Highly organized and able to prioritize and multitask with excellent time management;
• Reliable, professional and able to maintain confidentiality;
• Self‑motivated, strong initiative and a quick learner;
• Detail‑oriented and ability to proofread documents carefully;
• Comfortable working independently and on a team;
• Excellent communications skills, verbal and written;
• Ability to remain flexible and adaptable;
• Excellent organizational skills, and ability to manage concurrent projects;
• Valid driver’s license, insurance and access to a safe, reliable, private vehicle;
• Any additional languages a plus!

Work Environment and Physical Demands:

• Work is primarily performed in an office setting and requires the ability to stand or sit for extended periods of time.
• The ability to travel across the state requires a valid driver’s license, and proof of automobile insurance, which must be current, and on file.
• Ability to lift 30 pounds on occasion, printed materials and light boxes.
• The person in this position must be able to exchange accurate information over the telephone and/or online for virtual meetings.

Agency responsibilities

It is the responsibility of every END ABUSE employee to uphold the mission and vision of this agency. END ABUSE works to advance the principle that all people have the right to a life free of oppression and violence. We work to foster change in our economic, social and political systems and bring leadership expertise and best practices to Wisconsin domestic abuse programs and communities engaged in ending domestic violence.

It is also an expectation that on the individual level all staff members will work to further their personal capacity to foster an environment of cultural inclusivity and sensitivity that is the foundation for all our work.

This role must respond to changing needs and priorities; sort through the clutter and identify the best route and be driven by the sense of accomplishment that comes from completing a wide variety of tasks in an efficient and effective manner.

This description is intended to indicate the kinds of duties and levels of work difficulty that will be required and should not be construed as specifying or defining all the duties and responsibilities of a particular position.

This is a permanent, full‑time Madison‑based hybrid exempt position. The salary range for this position is $55,000 to $60,000 annually based on experience. Benefits include health insurance, dental, life insurance, short‑term and long‑term disability coverage, employee assistance program, paid vacation, personal days, floating holidays, sick leave, a 401K program and match, and a paid sabbatical program.

End Domestic Abuse Wisconsin is an equal opportunity employer. We value a diverse workforce and an inclusive culture. We encourage applications from all qualified individuals without regard to arrest or conviction, race color, religion, gender, gender identity or expression, sexual orientation, age national origin, marital status, citizenship, disability or veteran status. We encourage applications with disabilities who may need accommodations in the application process to contact the Director of HR, Angie Trudell Vasquez at [e-mail] or by calling 608-255-0539 x 303.