ADMINISTRATIVE OFFICER I

State of Maryland; Baltimore, Northern (MD, KY); Hybrid; USD 40,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Paid leave

Job summary

State of Maryland is seeking an administrative professional to analyze therapeutic community programs and MOUD services, under supervision. The role involves creating reports, workflow charts, and performance criteria to support growth and program goals.

The incumbent will liaise with state agencies and SUDTS contractors, manage referrals and monthly audits, and ensure timely screenings across facilities, with emphasis on organized data and IT onboarding needs.

Qualifications

• High school diploma or GED required.
• One year of administrative staff or professional work experience.

Responsibilities

• Perform administrative tasks analyzing therapeutic community programs and MOUD services.
• Prepare reports, manuals, workflows, and performance metrics under supervision.
• Coordinate with SUDTS contractors and manage referrals and group emails.

Skills

Administrative support

Report writing

Data entry

Communication

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

MS Office

Email management

Job description

GRADE

STD0013

LOCATION OF POSITION

Baltimore City

6776 Reisterstown Road

Baltimore, MD 21215

POSITION DUTIES

To perform administrative responsibilities involving the analysis of therapeutic community programs & MOUD services and/or procedures with recommendations for improvements while under the general supervision of a management official. Work independently to formulate reports and management tools such as procedural manuals, work-flow charts, and performance measurement criteria, in addition to participating in the formulation of program planning and establishment of program goals and objectives promoting orderly growth and expansion. Acts as a liaison with other officials within State agencies and/or SUDTS contractors. Manage all the referrals for SUD Treatment Programs, including managing the [e-mail] group email. Work closely with Contract Manager and/or Director to determine all liquidated damages that need applied to the SUDTS contractors. This will include reviews of the SOPs, approved schedules, and auditing reports to make sure SUDTS contractors are held accountable. Email direct intake lists and ensure screenings and assessments are being successfully completed at all DPSCS facilities. Organize all monthly audits needed to monitor required services provided by the SUDTS contractors and submit findings to the Contract Manager and Director of SUDTS. Work to organize the monthly stats provided by the SUDTS contractors and determine what other statistical information is needed to appropriately know what is and what is not occurring within the facilities. Work to organize the request and needs of the SUDTS contractors and work with the Contact Manager and Director of SUDTS to get tasks completed, including obtaining IT equipment, access to network, and all other IT and onboarding needs within the facilities.

MINIMUM QUALIFICATIONS

Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: One year of administrative staff or professional work.

Notes:

1. Candidates may substitute 30 college credit hours from an accredited college or university for the required experience.
2. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that included regular use of independent judgment and analysis in applying and interpreting complex administrative plans, policies, rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

1. Bachelor’s Degree
2. Experience working within Department of Public Safety and Correctional Services under the Programs, Treatment and Reentry Division

LIMITATIONS ON SELECTION

This recruitment is limited to internal DPSCS Office of Programs, Treatment and Re-entry employees only

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SPECIAL REQUIREMENTS

The ideal candidate must be fluent in spoken and written English. The ideal candidate must effectively and respectfully communicate with diverse populations, providing services to individuals with different beliefs, behaviors, and interpersonal styles in confinement or community settings. Professional working fluency in Spanish, Mandarin, Korean, or any other language is a plus.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost.

• Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date)
• Annual Leave - ten (10) days of accumulated annual leave per year
• Sick Leave - fifteen (15) days of accumulated sick leave per year
• Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child
• Holidays - State employees also celebrate at least twelve (12) holidays per year
• Pension - State employees earn credit towards a retirement pension

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State's diversity.