Administrative Office Specialist - Recovery Program

Commonwealth of Massachusetts; Taunton (MA); Presencial; USD 38.000 - 52.000; Jornada completa

Descripción de la vacante

Commonwealth of Massachusetts is seeking an experienced Office Support Specialist I for the Recovery from Addictions Program (RAP) to support the Assistant Program Director and Clinical Department.

The role includes preparing correspondence, maintaining calendars, coordinating meetings, handling confidential information, training new staff, and generating reports using Excel, Tableau, and Access to support program operations and quality improvement efforts.

Formación

• Ability to communicate effectively and professionally.
• Ability to write concisely and clearly.
• Ability to follow guidelines and procedures.
• Ability to multitask and prioritize.
• Ability to prepare documents and reports accurately.
• Ability to assist customers of diverse backgrounds.
• Knowledge of spreadsheet and database management.

Responsabilidades

• Provides administrative support to the Clinical Director under the Assistant Program Director.
• Maintains schedule for time off for departmental employees.
• Assists with mail deliveries and mail procedures.
• Maintains confidentiality of information.
• Manages conference room reservations and related forms.
• Oversees maintenance of copy machines and unit laptops used for treatment programming.
• Schedules and records meeting minutes.
• Maintains electronic meeting and event calendars.
• Monitors tracking database for EPRS evaluations.
• Creates and maintains database/spreadsheet files (Excel/Access).
• Submits data to Central Office per guidelines.
• Uses Excel/Tableau/Access to compile data.
• Responds to inquiries and provides information to internal/external contacts.
• Coordinates programs and activities (training, seminars, etc.).
• Ensures activities comply with standards.
• Assists with QA and performance improvement initiatives.
• Provides technical assistance to agency personnel.
• Keeps program contact information up to date.
• Reviews reports/memoranda for completeness and accuracy.
• Participates in hiring of staff/interns/volunteers.
• Provides training to new employees.

Conocimientos

Effective communication

Concise writing

Grammar accuracy

Multitasking

Document/report preparation

Customer service

Following guidelines

Software knowledge (publishing, PM, sp

Independent work

Organizational skills

Supervisory ability

Educación

Associate's or higher degree in business administration/public administration

Associate's or higher degree in another field (substitution)

Herramientas

Microsoft Office

Tableau

Access

Excel

Descripción del empleo

Commonwealth of Massachusetts is seeking an experienced Office Support Specialist I for the Recovery from Addictions Program (RAP) to support the Assistant Program Director and Clinical Department.

The role includes preparing correspondence, maintaining calendars, coordinating meetings, handling confidential information, training new staff, and generating reports using Excel, Tableau, and Access to support program operations and quality improvement efforts.