Administrative Medical Assistant - Scottsdale, AZ

Advanced Dermatology & Cosmetic Surgery; Scottsdale (AZ); On-site; USD 35,000 - 48,000; Full time

Job summary

An established industry player is seeking a dedicated Administrative Medical Assistant with dermatology experience to join their team. In this vital role, you will be the first point of contact for patients, managing triage calls, providing essential information, and ensuring smooth communication between patients and providers. Your organizational skills and ability to handle sensitive information with confidentiality will be key in delivering exceptional patient care. This position offers a supportive environment where you can grow your skills while contributing to a comprehensive range of dermatological services. If you are passionate about patient care and thrive in a dynamic setting, this opportunity is perfect for you.

Benefits

401K

Vacation

PTO

Benefit Packages

Qualifications

• Knowledge of ADCS policies and government regulations.
• Ability to apply aseptic techniques and infection control.

Responsibilities

• Triage calls and direct patient concerns to appropriate providers.
• Ensure accurate documentation of patient interactions.
• Obtain prior authorizations and arrange appointments.

Skills

Verbal Communication Skills

Organizational Skills

Problem Solving

Knowledge of Medical Terminology

Time Management

Confidentiality and HIPAA Compliance

Education

High School Diploma

Certification in Medical Assisting

Tools

Electronic Health Record Systems

Microsoft Word

Microsoft Outlook

Job description

Administrative Medical Assistant - Scottsdale, AZ

Pay: Competitive

Location: Scottsdale, AZ

Employment Type: Other

Job Description

Req#: 4067

NOW HIRING Administrative Medical Assistant with Dermatology Experience!!!

SUMMARY: In collaboration with providers and other departments, while maintaining compliance with local, state, and federal regulations and accreditation standards, the person in this position will triage calls coming in through the nurses’ phone line and respond by either dealing with an issue directly or forwarding the call appropriately for response. The Administrative Medical Assistant may give results to patients, handle prior authorizations, and discuss any complications with the patient, determining whether there is a need for the patient to be added to the provider’s schedule. The person in this role also performs support functions in the clinic, including clerical duties. Additional duties may be assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Monitors and responds to triage calls on the nurse phone line, representing clinic providers.
2. Talks directly to patients on the telephone and then directs their concerns to the appropriate provider.
3. When a patient is experiencing complications, determines urgency of seeing the patient, based on a brief assessment.
4. Ensures accurate notes of all interactions with patients via EMA.
5. Speaks with patients or patient representatives to give biopsy and lab results.
6. Obtains prior authorizations for biologics.
7. Arranges appointments for patients as needed.
8. Scans information into the patient chart.
9. Handles reports and prescription renewals as required.
10. Appropriately distributes electronic faxes.
11. Prioritizes work tasks and services and completes tasks in a timely manner.
12. Communicates appropriately, cordially, and tactfully with staff, consultants, patients, and family members.
13. Responds timely to calls, thereby reducing conflict and increasing patient satisfaction.
14. Functions in capacity of Licensed Practical Nurse (LPN), within scope of practice, as required.
15. Performs other duties as required or assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

1. Knowledge of ADCS policies, including quality assurance policies and applicable government regulations and standards, and the ability to actively apply that knowledge in the performance of all job duties.
2. Knowledge of electronic health record access-level privileges and responsibilities, and the ability to perform electronic health record job duties for this position within the parameters of the access level assigned.
3. Ability to apply principles of aseptic technique and infection control in the performance of all job duties, including the cleaning and sterilization of medical instruments in the autoclave.
4. Ability to practice confidentiality and follow HIPAA regulations with patient information.
5. Ability to practice professional ethics and use discretion concerning ADCS directives and proprietary information/trade secrets of the organization.
6. Ability to recognize a problem and effectively problem solve, using guidance from the provider and/or management when necessary.
7. Ability to utilize excellent verbal and written communication skills, interpersonal skills, and strong organizational skills.
8. Knowledge of medical terminology and ability to use appropriately.
9. Ability to manage time efficiently, prioritize, multi-task, and adapt to change.
10. Ability to maintain high level of accuracy in all documentation and in the performance of all job duties.
11. Ability to perform the essential job duties within the scope of education, training, and licensure.
12. Skilled in typing/keyboarding; skilled in using computers, including Word, Outlook, etc.

Compensation

- 401K/Vacation/PTO

- Benefit Packages

Other Details

• Pay Type: Hourly

From medical dermatology, cancer exams & cosmetic services, Advanced Dermatology has a complete range of dermatological services to take care of your skin, hair & nails.