Administrative Medical Assistant

LE001 Community Services Group, Inc.; Williamsport (Lycoming County); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Paid time off

Career development opportunities

401K plans with employer match

Tuition assistance

EAP

Job summary

LE001 Community Services Group, Inc. is seeking an Administrative Medical Assistant to collect vital signs and support Telepsychiatry programs at CSG locations. You will collaborate with providers, nurses, and office staff to ensure accurate data and smooth patient flow.

The role emphasizes Trauma Informed Care principles and patient education materials, with a focus on maintaining high-quality care and timely appointments in the outpatient setting.

Qualifications

• Bachelor’s Degree from an accredited college.
• High school diploma or equivalency with a Medical Assistant Certification.

Responsibilities

• Greet individuals and visitors professionally.
• Set up and secure televideo equipment daily.
• Interviews individuals to obtain medical information and vital signs.
• Document clinical information in the EHR.
• Maintain clean, organized intake and vitals area.
• Assist enrollment in web and mobile tools (myStrength, Patient Portal).

Skills

Vital signs

EHR documentation

Patient intake

Communication

Education

Bachelor’s Degree

High school diploma or equivalency + Medical Assistant Certification

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.

Summary

The Administrative Medical Assistant is responsible for gathering vital signs of clients who come to Community Services Group (CSG) provider locations, as well as maintaining the accuracy and integrity of client information and assisting with the administrative duties of the assigned provider location. As a member of the Mental Health Treatment (MHT) team, the Administrative Medical Assistant will learn and be cognizant of the principles of Trauma Informed Care, Recovery and Resiliency, and Self-Determination in order to fulfill the duties of their role. Understanding and aligning with the reason for CSG's existence allows for the highest level of quality care to the individuals we serve. The Administrative Medical Assistant reports directly to the Director of Outpatient Services. This position is part of our Adult and Youth Mental Health (MH) Services Outpatient Services.

Schedule & Compensation

Schedule: PT (24 hrs) Monday - Thursday daytime flexible hours.

CSG is offering a $1,500.00 Sign-On-Bonus for this position! The $1,500.00 will be paid after the successful completion of the 3-month initial evaluation period.

Wage Information: $21.50 per hour.

Job Description

Welcomes individuals and visitors by greeting them in a friendly and professional manner and answering and referring inquiries appropriately. Works directly with providers, nurses, and office support to ensure all aspects of the Telepsychiatry Program are addressed. Sets up and secures televideo equipment as needed on a daily basis. Interviews individuals to obtain medical information, vital signs, and anthropometric measurements. Provides and reviews individual education materials to enhance quality of care and improve overall health. Documents clinical information and response to educational materials in CSG's Electronic Health Record (EHR). Maintains supplies and equipment and keeps the vital sign area and reception area neat and clean. Promotes and assists individuals with enrolling in web and mobile tools such as myStrength and the CSG Patient Portal. Optimizes individual and visitor satisfactions, as well as provider time by adhering to appointments in an accurate and timely manner and ensuring wait time is kept to CSG standards. Keeps individual appointments on schedule by notifying the provider of client’s arrival and ensuring wait time is kept to CSG standards. Ascertains individuals’ needs by anticipating clients’ concerns and answering any questions. Maintains individuals accounts by obtaining, recording, and updating demographic or health information. Ability to maintain professional and respectful interaction with individuals and co-workers.

Qualifications

This position requires one of the following combinations of education and experience: Bachelor’s Degree from an accredited college or a High school diploma or equivalency and a Medical Assistant Certification from an accredited institution.

Perks & Benefits

• Medical, Dental, Prescription, & Vision Insurance available for employees, spouses, domestic partners, & dependents who qualify.
• Generous Paid Time Off & Other Paid Leave
• Extensive Paid Training Career Development Opportunities
• Flexible Pay Options through myFlexPay
• Family Medical and Parental Leave
• Flexible spending accounts for medical & dependent care
• Traditional or Roth 401K Plans with up to 4% employer match
• Employee Assistance Program (EAP)
• Life Insurance
• Wellness Opportunities
• Tuition Assistance
• Mentor/Mentee Opportunities
• Health Insurance & Benefits availability will vary.

Make a positive impact not only in someone else's life but in your own life by becoming a valued member of the CSG Team! Community Services Group is proud to be an Equal Opportunity Employer and values a diverse, inclusive workforce. CSG helps people live more independent, fulfilling lives every day. Every role, from direct care to administration, plays a part in strengthening our communities from the inside out. For over 50 years, CSG has provided trusted mental health and intellectual and developmental disability (IDD) services across Pennsylvania. We’re a team of 1,350+ employees who believe in compassion, collaboration, and creating opportunities for growth. Both for those we serve and for each other.

Why Work With Us

Make an impact. Change lives right in your own community. Grow your skills. Learn, develop, and build a meaningful career. Be valued. Be part of a team that supports and celebrates you. Since 1972, CSG's mission has been simple: to help people reach their full potential through innovative, community-based care. Find the purpose you've been looking for at CSG.