Administrative Medical Assistant

Florida Orthopaedic Institute; Lakeland (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Full-time opportunities

Career growth

Job security

Team environment

Job summary

Florida Orthopaedic Institute in Lakeland is seeking a Medical Assistant/Administrative professional to provide secretarial support for physicians, using medical terminology and knowledge of hospital and clinic procedures. You will manage physician schedules, data entry in FileMaker, scheduling of appointments and surgeries, and coordination with hospitals and patients.

A high school diploma and Medical Assistant training are required, with travel to multiple clinic locations in the Tampa Bay

Qualifications

• High School Diploma required.
• Completed Medical Assisting School or Medical Assistant Certificate.
• Minimum 2 years experience as a Medical Assistant.
• Proficient in Excel and Word.
• Willingness to travel to all clinic locations in the Tampa Bay area.
• Extended hours to cover clinics as needed.
• Suture/staple removal experience.

Responsibilities

• Deliver quality patient care and follow physician orders.
• Maintain professional and courteous communication with patients and staff.
• Organize and manage physician files and schedules.
• Enter calls and scheduling data in FileMaker.
• Schedule appointments, surgeries, and related paperwork.
• Coordinate travel and liaison with hospitals and other FOI departments.
• Assist physicians in clinic when needed.
• Ensure compliance with FOI policies and procedures.

Skills

Communication

Professionalism

Organization

Detail-oriented

Flexibility

Multitasking

Medical terminology

Liaison skills

Education

High School Diploma

Medical Assistant Certification

Tools

Excel

Word

FileMaker

Job description

In This Role You Will

Be responsible for performing secretarial duties for physician, which includes knowledge of medical terminology, and hospital and clinic procedures.

In This Role You Will

Be responsible for performing secretarial duties for physician, which includes knowledge of medical terminology, and hospital and clinic procedures.

Compensation

Compensation is based on experience, certification level, and relevant orthopedic or high-volume clinical background.

Key Responsibilities

• Able to effectively deliver quality patient care and follow through with physician orders
• Excellent written and verbal communication skills
• Able to conduct oneself in a professional and positive manner on a consistent basis and during challenging situations.
• Organized and detail-oriented
• Reliable and able to adjust work schedule according to patient/clinic needs
• Handle inter-office correspondence.
• Opening and distribution of mail for Physician.
• Maintaining Physicians files.
• Maintaining Physicians schedule.
• Answering phone calls.
• Entering all calls in Filemaker.
• Scheduling of appointments, depositions, conferences, etc.
• Scheduling patient surgeries, pre and post operative appointments, and preparing paperwork.
• Scheduling all surgeries in Filemaker.
• Entering Physicians billing information in Filemaker, if applicable.
• Liaison between Physician and Hospital.
• Liaison between Physician and patient.
• Preparing letters of excuse from work or school.
• Triaging of patient calls.
• Facilitating patient interaction with other FOI departments.
• Completing Disability Forms for patients.
• Making travel arrangements for Physicians.
• Assisting Physician in clinic, if applicable.
• Assure compliance with all company plans, policies and procedures set forth by the Florida Orthopaedic Institute
• All other duties as assigned.

About You

• High School Diploma required
• Completed Medical Assisting School or received a Medical Assistant Certificate
• Minimum 2 years experience as a Medical Assistant
• Proficient in Excel and Word
• Must be willing to travel to all of our clinic locations in the Tampa Bay area
• Must be able to work extended hours to cover clinics as needed
• Must have suture/staple removal experience

We Would Love It If You Also Had

• Spanish Bi-Lingual a Plus!
• Athena EMR experience
• Administrative Assistant experience
• Orthopaedic experience

At FOI our goal is to provide our patients with world‑class orthopedic care. Our mission of providing the best care encompasses not only the care the physician provides, but all medical and administrative aspects of the patients encounter with Florida Orthopaedic Institute (FOI) as well. Every staff member plays a vital role in this mission. We take pride in receiving the Patriot Award from the Department of Defense for the support that we give to National Guard and Reserve members who are employed by FOI. We are committed to encouraging a culture of inclusion reflective of the communities we serve, and we provide equal opportunity to all. Florida Orthopaedic Institute conforms to the spirit as well as to the letter of all applicable laws and regulations.

What We Offer

• Full time opportunities available, with room for career growth and advancement.
• Excellent job security and stability, to promote an optimal work life balance.
• Be part of this dynamic and growing high level Patient Services Team!

Orthopaedic Solutions Management is a Drug Free Workplace

We are committed to maintaining a safe, healthy, and productive work environment. As part of this commitment, we operate as a drug-free workplace. All candidates will be required to undergo pre‑employment drug screening and/or be subject to random drug testing in accordance with applicable laws and company policy.