Administrative Manager

TruX Retail Partner; Carlisle (Cumberland County); Hybrid; USD 60,000 - 85,000; Full time

Job summary

TruX Retail Partner is seeking an Administrative Manager to oversee office operations, facilities, procurement, and cross-functional business support to enable scalable growth and improved efficiency. You will collaborate with executives and internal teams to manage resources, vendor relationships, and budgets while strengthening onboarding and workplace experience.

The role focuses on developing scalable processes, partnering with Talent Acquisition, HR, IT, and Operations, and driving

Qualifications

• 3+ years in business operations or related field.
• Bachelor’s degree in business administration, operations management, or related field preferred.
• Experience managing office operations, facilities, vendors, procurement, and business support functions.
• Experience developing scalable operational processes and managing budgets, expenses, vendor performance, and cost efficiencies.
• Ability to partner with executives and cross-functional teams to translate business priorities into actionable plans.
• Demonstrated ability to manage competing priorities, resolve operational challenges, and drive initiatives to completion.
• Ability to maintain accurate documentation, protect confidential information, analyze operational data, and recommend improvements that enhance efficiency and business outcomes.

Responsibilities

• Oversee office and facilities operations across locations, including expansion planning, vendor management, and security/equipment coordination.
• Develop and manage vendor relationships, procurement strategies, budgets, and contracts; identify opportunities to reduce costs.
• Support onboarding readiness with Talent Acquisition, HR, IT, and Operations to ensure equipment, access, and resources for new hires.
• Partner with Talent Delivery and operations leadership on people operations, recruiting logistics, and employee engagement initiatives.
• Provide executive support by coordinating priorities, calendars, travel, meetings, and materials, aiding decision-making.
• Coordinate cross-functional initiatives, company meetings, offsites, and events; resolve operational challenges to support priorities and culture.
• Develop and improve processes, communications, and reporting to strengthen consistency and scalability.
• Use data, budgets, vendor performance, and stakeholder feedback to identify risks and opportunities for optimization.

Skills

Analytical thinking

Communication

Project management

Vendor negotiation

Budget management

Cross-functional collaboration

Education

Bachelor’s degree in business administration or related field

Tools

Microsoft Office

HRIS

Job description

Administrative Manager

The Administrative Manager oversees office operations, facilities, procurement, and cross-functional business support to enable scalable growth and improve operational efficiency. This role partners with executive leadership and internal teams to manage resources, vendor relationships and budgets, strengthen employee onboarding and workplace experience, and develop scalable processes that support evolving business needs.

Essential Functions

• Manage office and facilities operations across company and retailer partner locations, including expansion planning, vendor management, and coordination of security, equipment, and logistical requirements.

• Develop and manage vendor relationships, procurement strategies, operational budgets, and contracts, negotiating service terms and identifying opportunities to improve cost efficiency and resource allocation.

• Support operational onboarding readiness in partnership with Talent Acquisition, HR, IT, and Operations, ensuring employees have the equipment, workspace, system access, and resources needed.

• Partner with Talent Delivery and operation leadership to support people operations, recruiting logistics, and employee engagement initiatives.

• Provide executive and leadership support by coordinating priorities, calendars, travel, meetings, and materials, anticipating business needs, and facilitating effective communication and decision-making.

• Drive cross-functional initiatives, company meetings, offsites, and internal and external events, coordinating resources and resolving operational challenges to support business priorities and organizational culture.

• Develop and continuously improve operational processes, procedures, internal communications, and reporting to strengthen consistency, accountability, and scalability across departments.

• Use operational data, budget trends, vendor performance, and stakeholder feedback to identify risks, recommend solutions, and improve operational effectiveness as the company grows.

Qualifications

• 3+ years of experience in business operations, office and facilities management, operations coordination, executive operations, or a related field.

• High school diploma or equivalent required; bachelor’s degree in business administration, operations management, or a related field preferred.

• Experience managing office operations, facilities, vendors, procurement, and business support functions.

• Experience developing scalable operational processes and managing budgets, expenses, vendor performance, and cost efficiencies.

• Ability to partner with executives and cross-functional teams to translate business priorities into actionable plans.

• Demonstrated ability to manage competing priorities, resolve operational challenges, and drive initiatives to completion.

• Ability to maintain accurate documentation, protect confidential information, analyze operational data, and recommend improvements that enhance efficiency and business outcomes.

Knowledge, Skills, and Abilities

• Strong analytical, problem-solving, and operational decision-making skills.

• Excellent written and verbal communication skills, with the ability to collaborate and influence stakeholders across all levels.

• Strong organizational, prioritization, and project management skills, with the ability to manage competing deadlines in a fast-paced environment.

• Ability to exercise sound decision-making when addressing operational needs and sensitive matters.

• Strong vendor negotiation, budget management, and resource planning skills.

• Ability to identify process gaps, develop scalable solutions, and drive continuous improvement.

• Proficiency in Microsoft Office, collaboration tools, HRIS, expense management platforms, and other business operations systems.

Physical Demands

• Ability to sit or stand for extended periods while working at a computer.

• Occasional lifting of up to 25 pounds may be required.

Work Environment

• Hybrid work environment, with office-based or remote work depending on location and business needs.

• Travel to retail locations, client offices, and company meetings as required.

Equal Employment Opportunity Statement

TruX Retail Partner is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, pregnancy, or any other status protected by federal, state or local law.

Disclaimer

This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of duties, responsibilities, or qualifications. Management reserves the right to modify, add, or remove duties at any time in accordance with business needs. Nothing in this job description should be interpreted as creating an employment contract. Employment is at-will, where permitted by law.