Administrative LPN (Triage)

Providence at Home with Compassus; Seattle (WA); On-site; USD 43,000 - 66,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k

Job summary

Providence at Home with Compassus in Tukwila, WA seeks a Triage LPN to support home health teams. You will handle patient and staff inquiries, triage urgent issues, coordinate referrals and care plans, and assist with after-hours follow-up.

This on-site, full-time role offers a competitive hourly pay range ($31.11–$47.59) along with Compassus benefits. LPN licensure and prior home health or care coordination experience are preferred.

Qualifications

• Graduate of a school of Nursing required.
• Preferred: 1 year experience in home health, hospice or long-term care setting.
• Preferred: 1 year experience as triage nurse or care coordinator.

Responsibilities

• Provides assistance to Home Health Managers as requested.
• Provides telephone triage and problem-solves patient issues to ensure the best patient experience.
• Accepts physicians' telephone orders for patient care services, assesses information and coordinates with Clinical Staff.
• Reviews clinical documentation and coordinates needed changes with identified Managers and/or Clinical Staff.
• Responds to general Agency telephone inquiries regarding services.
• Participates in special projects (e.g., quality management, utilization review).
• Coordinates and prioritizes new patient referrals, including Homecare Home Base work queues.
• Coordinates care for current patients and those returning after an inpatient stay.
• Triages and coordinates care for patients needing skilled visits.
• Runs the after-hours/weekend call report and follow-up with patients and clinicians accordingly.
• Manages INR results and tracking, and updates the Care Plan accordingly.
• Assists with other duties as assigned.

Skills

Nursing knowledge

Telephone etiquette

Independent decisions

Physician coordination

Communication skills

English language

Home health care

Education

Graduate of a school of Nursing

1 year home health experience

Triage/care coordination experience

Job description

Triage LPN

Company: Providence at Home with Compassus

Work Location - On-site

2811 S. 102nd St, Suite 220, Tukwila, WA 98168

Work Schedule

Monday - Friday 8am - 5pm PST

Position Summary

This licensed nursing work involves assisting Home Health Managers, Clerical Staff and Field clinicians by responding to patient/staff inquiries, coordinating new referrals, coordinating care for current patients and those discharging from an inpatient facility, and obtaining physician's orders. Triage urgent and complex issues that arise in collaboration with the care team, scheduling team, and manager.

Position Specific Responsibilities

• Provides assistance to Home Health Managers as requested.
• Provides telephone triage and problem-solves patient issues to ensure the best patient experience.
• Accepts physicians' telephone orders for patient care services, assesses information and coordinates with Clinical Staff.
• Reviews clinical documentation and coordinates needed changes with identified Managers and/or Clinical Staff.
• Responds to general Agency telephone inquires regarding services.
• Participates in special projects as assigned (for example, quality management, utilization review).
• Coordinates and prioritizes new patient referrals, including working Homecare Home Base work queues.
• Coordinates care for current patients and those returning after an inpatient stay.
• Triages and coordinates care for patients needing skilled visits.
• Runs the after-hours/weekend call report and follow-up with patients and clinicians accordingly.
• Manages INR results and tracking, and updates the Care Plan accordingly.
• Assists with other duties as assigned.

Education And/or Experience

• Required - Graduate of a school of Nursing.
• Preferred - 1 year Experience in home health, hospice or long-term care setting
• Preferred - 1 year Experience working as a triage nurse or care coordinator

Skills

• Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage.
• Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, team members, investors, and external parties. Strong written and verbal communications.
• Language Skills: Ability to understand, read, write, and speak English. Articulates and embraces integrated healthcare at home philosophy.
• Language Skills: Ability to communicate both orally and in writing.
• Other Skills and Abilities: Current knowledge of nursing practice and basic knowledge of care in a home setting.
• Other Skills and Abilities: Knowledge of telephone etiquette.
• Other Skills and Abilities: Ability to make independent clinical decisions based upon knowledge of the Agency, training and experience.
• Other Skills and Abilities: Ability to coordinate effective communication with physicians and office staff.
• Other Skills and Abilities: Thorough knowledge of Skilled Nursing and Home Health Aide visit patterns.

Certifications, Licenses, and Registrations

• Required within 30 days of hire: National Provider Identifier (NPI) number
• Required upon hire: National Provider BLS - American Heart Association (Vendor Managed)
• WA: Required upon hire: Washington Licensed Practical Nurse (Vendor Managed)

Physical Demands and Work Environment

The demands of this role necessitate a team member to effectively perform essential functions. Adaptations can be made to accommodate team members with disabilities. Regular standing, walking, and manual dexterity are fundamental, along with the ability to lift and move objects up to 50 pounds. Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. In a healthcare setting, exposure to bodily fluids, infectious diseases, and conditions typical to the field is expected. Routine use of standard medical equipment and tools associated with clinical care is essential. This description provides a general overview and may vary by role and department, capturing the nuanced demands and conditions inherent to clinical positions in our organization.

At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our team members feel welcomed, highly valued, and respected. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Compensation range: $31.11 - $47.59/hr

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Compassus offers a comprehensive benefits package including, Medical, Dental, Vision, 401k and much more

Build a Rewarding Career with Compassus

At Compassus, we care for our team members as much as we care for our patients and their families. Through our Care for Who I Am culture, we show compassion, respect, and appreciation for every individual. Embark on a career that cares for you while you care for others.

Your Career Journey Matters

We’re dedicated to helping you grow and succeed. Whether you’re pursuing leadership roles, specialized training, or exploring new career paths, we provide the tools and support you need to thrive.

The Compassus Advantage

• Meaningful Work: Make an impact every day by honoring the quality of life of our patients, supporting them and their families with compassion, and creating moments that truly matter.
• Career Development: Access leadership pathways, mentorship, and personalized professional development.
• Innovation Meets Compassion: Collaborate with a supportive team using the latest tools and technologies to deliver exceptional care.
• Enhanced Benefits: Enjoy competitive pay, flexible time off, tuition reimbursement, and wellness programs designed for your well-being.
• Recognition and Support: Be celebrated for your contributions through recognition programs that honor your dedication.
• A Culture of Belonging: Thrive in a culture where you can be your authentic self, valued for your unique contributions and supported in a community that embraces diversity and inclusion.

Ready to Join?

At Compassus, your career is more than a job—it’s an opportunity to make a lasting impact. Take the next step and join a team that empowers you to grow, innovate, and thrive.