Administrative Liaison (Emergency Department)

Vicar Operating, Inc. dba VCA; United States; On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health & dental insurance

401(k)

401(k) matching

Paid holidays and vacation

Employee pet discount

Discounts to veterinary educational  

Job summary

VCA South Shore (Weymouth) is seeking a Department Liaison to support doctors and staff in daily tasks, answer client questions, and schedule appointments and procedures. You will maintain accurate patient documentation and strive to provide excellent client and rDVM service at all times.

Night, weekend, and holiday shifts may be required, and benefits include health and dental insurance, 401(k), paid time off, and employee discounts.

Qualifications

• Maintain clear client communication and respond to questions.
• Schedule appointments and procedures for clients.
• Document patient accounts accurately and promptly.

Responsibilities

• Assist doctors and hospital staff with daily tasks.
• Ensure excellent client and rDVM service at all times.
• Support operations of a busy veterinary hospital.

Job description

Do you have experience working in client care? Are you interested in gaining experience in the veterinary industry? Come check out VCA South Shore (Weymouth)! We are a 24 hour general practice, emergency, specialty vet practice that also provides boarding and we are looking for pet lovers to join our team. We are looking for responsible caretakers with diverse responsibilities. VCA South Shore (Weymouth) offers health & dental insurance, matching 401(k), paid holidays and vacation, discounts on veterinary services, discounts to veterinary educational programs, as well as many other benefits and perks!

Under policy direction from the Liaison Manager, the Department Liaison is responsible to assist doctor and other hospital staff in executing daily tasks and communications with client, answering client questions, scheduling appointments and procedures, communicating client concerns directly to the doctor, maintain proper documentation with all patient accounts, as well as other tasks involved in the operations of a veterinary hospital. The Department Liaison is to provide and maintain excellent client and rDVM service at all times.

Job Types: Full-time, Part-time, Day/Evening shifts

This position pays $18.50 - $22, dependent on experience, education, certification, etc.

Night, Weekend, and Overnight Differentials added to base pay

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee pet discount
• Access to the exceptional care of our veterinarians and specialists
• Health insurance
• Paid time off
• Penn Foster Program Discounts
• VetGirl Subscription Discount
• Fear Free Certification
• Sponsorship

Schedule:

• 6, 8 or 10 hour shifts available
• Some holidays required
• Some weekend hours required
• Night shifts available

What Makes Us Different

We’re more than just a veterinary hospital — we’re a community that truly cares.

We’re passionate about supporting the well-being of both pets and the people who love them.

We’re also committed to environmental sustainability.

Our dedicated Green Team leads initiatives to reduce our environmental footprint and promote eco-conscious practices throughout the hospital.

And because we believe a positive, connected workplace helps us provide the best care, we have a Fun Committee that organizes team-building events, celebrations, and activities to keep our culture vibrant and supportive.

We’re always looking for new ideas and fresh perspectives to help us grow — whether it's improving life for our team, our clients, or the planet.

Everyone's voice matters here.

Come meet us and experience the joy of not only working with the pets in our care, but also gaining experience at a state of the art veterinary practice!

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.

Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).

We are proud to be an Equal Opportunity Employer - Veterans / Disabled.

For a complete EEO statement please see our career page at vcacareers.com.

A leader in veterinary care, VCA Animal Hospitals is committed to taking care of the future of veterinary medicine.

We are a family of hometown animal hospitals determined to positively impact pets, people and our communities.

From primary care to emergency, urgent and specialty care, VCA delivers world‑class medicine and hometown care to more than four million pets each year.

We invest in cutting‑edge tools, training and technology that enable Associates across our national network of hospitals to lead the industry today and into tomorrow.

Among our talented 35,000 Associates are nearly 7,000 veterinarians – including 500 who are board‑certified specialists – nearly 4,000 credentialed technicians and over 10,000 veterinary assistants – all dedicated to giving pets the very best in medical care.

The future of veterinary medicine is in our hands. Join us.