Administrative Internship

ASM Global-SMG; Pensacola (FL); On-site; USD 20,664 - 27,552; Part time

Job summary

ASM Global-SMG is offering an Administrative Internship at the Pensacola Bay Center in Florida. This position provides students with hands-on experience in live entertainment and venue management, assisting in various departments including Event Services, Food and Beverage, and Box Office.

Interns will engage with digital marketing, event planning, and day-to-day operations while gaining valuable industry insight. The role demands strong organizational skills, a professional demeanor, and flexibility to work around event schedules.

Qualifications

• Currently enrolled or recently graduated from a college or university.
• Ability to work in a fast-paced, team-oriented environment.
• Availability to work flexible hours, including nights, weekends, and holidays.

Responsibilities

• Assist with content creation for social media platforms.
• Create and support digital marketing campaigns.
• Conduct market research studies to identify target audiences.
• Assist with event planning processes and execution.
• Support ordering and warehouse operations.
• Help maintain inventory levels.
• Assist with daily box office operations.

Skills

Organizational skills

Attention to detail

Team-oriented

Proficient in Microsoft Word

Proficient in Microsoft Excel

Proficient in Microsoft Outlook

Proficient in Canva

Proficient in Adobe

Education

Bachelor's or master's degree in a relevant field

Job description

Position: Administrative Internship

Facility: Pensacola Bay Center

Reports To: Event Services Director

FLSA Status: Hourly – Part‑time (15‑20 hours per week)

Position Summary

The Pensacola Bay Center Administrative Internship Program offers students the opportunity to gain hands‑on experience in the fast‑paced world of live entertainment, sports, and venue management. Interns will work directly with different departments such as, but not limited to, Events Services, Food and Beverage, Box Office, and other departments related to the functionality of the Pensacola Bay Center.

Essential Duties and Responsibilities

• Assist with content creation for social media platforms
• Create and support digital marketing campaigns and distribute promotional materials
• Conduct market research studies to identify target audiences
• Assist with event planning processes and event execution
• Coordinate with clients and sponsors to manage their needs
• Provide recaps of marketing campaigns and post‑show event information
• Assist with scheduling staff across catering, concessions, nonprofit groups, and bartenders
• Support ordering and warehouse operations including liquor, beer, non‑alcoholic beverages, dry goods, and produce
• Help maintain inventory levels through stocking, counting, and organization
• Support during live events to ensure smooth execution in concessions and catering roles
• Assist with daily box office operations, including ticketing and customer service
• Aid in resolving ticketing issues, customer inquiries, and box office reporting
• Support during event days by assisting with box office window, will‑call, and ticketing concerns
• Support event setup through diagrams, equipment orders, and additional information
• Assist in monitoring venue readiness, cleanliness, and safety
• Attend and participate in internal meetings, including production, food & beverage, and hockey operations
• Other duties as assigned

Qualifications

• Currently enrolled or recently graduated from a college or university
• Pursuing a bachelor’s or master’s degree in a relevant field (e.g., business, hospitality, marketing, or related field)
• Strong organizational skills and attention to detail
• Ability to work in a fast‑paced, team‑oriented environment
• Maintain a professional presentation, appearance, and work ethic
• Proficient in Microsoft Word, Excel, Outlook, Canva, and Adobe
• Availability to work flexible hours, including nights, weekends, and holidays (as required for events)
• Subject to credit and background screening

Working Conditions

Location: Onsite at Pensacola Bay Center, Pensacola, FL

Note: The responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Equal Opportunity

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRRA Federal Contractor.