Administrative Dispatcher

Placer County; Truckee (CA); On-site; USD 52,000 - 64,000; Full time

Job summary

The Placer County Department of Public Works is hiring an Administrative Dispatcher to support the Tahoe Area. Located in Truckee, this role assists Transit staff and the public with transportation needs, serving as a liaison between the County and state/local agencies, and maintaining transit reporting databases.

The successful candidate will bring strong customer service and office administration skills, with at least two years of relevant experience and a valid driver's license; DOT

Qualifications

• Two years of experience performing duties comparable to Administrative Clerk – Entry with Placer County.
• Valid driver's license required.
• Proof of adequate vehicle insurance and medical clearance may also be required.
• Safety sensitive role subject to DOT regulations (49 CFR Part 40) and related requirements.

Responsibilities

• Assist Transit staff and the public with transportation needs.
• Serve as liaison between the County and state/local agencies.
• Maintain reporting and transit databases as part of daily duties.
• Provide transit fare guidance to customers as requested.

Skills

Customer service

Office administration

Databases

Education

High school diploma or equivalent

Job description

The Placer County Department of Public Works is hiring an Administrative Dispatcher to support services in the Tahoe Area. This position within the Tahoe-Truckee Area Regional Transit (TART) Services division has a unique role in assisting Transit staff and the public with their transportation needs. It involves the use of customer service skills in day-to-day exposure to the travelling public as well as acting as a liaison between the County and several State and local agencies, providing answers to transit questions as well as providing transit fare guidance to those who request it. This position is also responsible for the maintenance of several reporting and transit specific databases in the course of the position’s normal duties. The successful candidate will need to possess excellent customer service and office administrative skills. This position will receive direct and functional supervision from TART supervisors and Transit Administrative managers. This position is located in Truckee.

Benefits and Pay Premiums

• Tahoe Branch Assignment Premium: Salary plus up to an additional $1,000 per month Tahoe Branch Assignment Premium for employees who are permanently assigned to a position located in the North Lake Tahoe Area.
• General Wage Increase: This classification is scheduled to receive a general wage increase of 4% in July 2024.

Qualifications

• Minimum qualifications include two years of experience performing duties comparable to that of an Administrative Clerk – Entry with Placer County and the equivalent to the completion of the twelfth grade.
• Applicants may need to possess a valid driver's license as required by the position.
• Proof of adequate vehicle insurance and medical clearance may also be required.

Other Important Information

This position is considered safety sensitive and employees are subject to the Department of Transportation (DOT) 49 CFR Part 40 and other applicable DOT Agency regulations such as random drug testing.