Administrative Director of Laboratory Operations and Finance

UCSF Health, AG; San Francisco (CA); On-site; USD 150,000 - 230,000; Full time

Job summary

The Administrative Director of the Dermatopathology and Oral Pathology Service at UCSF Health, AG leads the financial and administrative operations of the unit, reporting to Medical Co-Directors and Chief Administrative Officers. It includes clinical and research lab operations, revenue cycle management, client services, IT, and facilities management.

The role emphasizes strategic planning, forecasting, and program development to maintain a strong financial position within a freestanding

Qualifications

• Bachelor's degree with 7–10 years of relevant experience including laboratory operations.
• Demonstrated leadership and ability to drive cross‑department collaboration.
• Advanced knowledge of financial analysis, budgeting, audit and payroll.
• Strong understanding of healthcare revenue cycle policies and coding impact.
• Analytical, organizational, problem solving and decisive thinking skills.
• Ability to develop and implement strategic plans and objectives.
• Advanced HR administration skills and staff development ability.
• Excellent project management capabilities and timeline control.
• Clear written and verbal communication across multiple stakeholders.
• Experience with metrics and data synthesis for forecasting and reporting.

Responsibilities

• Oversee clinical and research laboratory operations and financial management.
• Lead strategic planning, forecasting, and program development for the service.
• Manage revenue cycle, client services, marketing, IT, and facilities operations.
• Build relationships with leadership and departments to ensure goals are met.

Skills

Financial leadership

Strategic planning

Revenue cycle management

Budgeting

HR administration

Project management

Analytical skills

Stakeholder management

Communication

Data analytics

Education

Bachelor's degree in related area

Graduate degree in business / health administration / similar

Job description

The Administrative Director of the Dermatopathology and Oral Pathology Service is responsible for the financial and administrative operations of the unit, reporting to the Medical Co-Directors and the Chief Administrative Officers of the Departments of Pathology and Dermatology. The Administrative Director is responsible for the oversight, planning, and execution of the administrative and financial management of the service, including the following specific areas: clinical and research laboratory operations, revenue cycle and financial management groups, client services, marketing, administrative operations, research and education activities, information technologies, and facility operations.

The position has responsibility for the strategic planning of the organization to ensure the Service maintains a strong financial and marketplace position as a freestanding reference laboratory operating independent of UCSFHealth, reporting to the School of Medicine. This requires the following high level skills and knowledge: solid clinical laboratory operational acumen to ensure the highest quality Dermatopathology operations are in place and excellent efficiencies are being achieved; exceptional clinical revenue cycle and financial knowledge to be able to quickly assess, plan, implement and address financial operational needs; outstanding human resource knowledge to be able to recruit, train, and retain staff to work in a clinical laboratory setting; and knowledge of the national outpatient Pathology market to be able to work with and establish client relationships to continue to grow and maintain the laboratory operations.

The Administrative Director will be expected to establish and implement strategic and operational objectives and work plans at the direction of the leadership of the organization, including being responsible for short and long-term planning of operations and financial forecasting, and assisting with the development and implementation of new programs and policies. Erroneous decisions or failure to achieve goals results in additional costs and serious delays in overall schedules.

Department Description:

The Department of Pathology at UCSF aims to achieve the highest standards in patient care, research and education. The Department provides diagnostic pathology services in a wide variety of subspecialties with highly trained subspecialists who are recognized nationally and internationally for their expertise. The Department’s research programs are diverse and interface with a wealth of basic and translational research programs that are a hallmark of UCSF. Our educational programs include a research-intensive academic residency program and fellowships in cytopathology, dermatopathology, gastrointestinal and liver pathology, gynecologic pathology, neuropathology, molecular pathology, renal pathology, breast pathology, genitourinary pathology, and surgical pathology. The Department has locations throughout the city including Parnassus, Mission Bay, Mount Zion, the SF VA Medical Center and Zuckerberg San Francisco General Hospital, with 73 faculty, 61 trainees, and over 120 research and administrative staff.

Required Qualifications:

• Bachelor's degree in related area and 7-10 years of relevant experience and/or equivalent experience/training, to include laboratory operations
• Demonstrated leadership and managerial skills, with the ability to create and maintain a goal-oriented climate of teamwork and cooperation across departments for effective problem solving, conflict resolution, support for organizational values, and consistent achievement of targets and objectives.
• Advanced knowledge of financial analysis and reporting, accounting, budgeting, audit and payroll.
• Strong knowledge of healthcare revenue cycle operations, concepts, and policies and their impact throughout the organization, with an in-depth understanding of related functions and issues, including coding, registration, billing, reimbursements, aging accounts, contractual adjustments, and charge capture.
• Advanced analytical, organizational, problem solving, and decision-making skills.
• Advanced ability to develop, communicate, and implement strategic plans.
• Advanced skill in HR administration.
• Excellent project management skills.
• Advanced ability to identify, develop, and prioritize objectives.
• Strong written, verbal, and interpersonal communications skills to prepare and present reports and convey complex information and instructions in a clear, concise, and specific manner. Ability to work with multiple stake holders while cultivating a strong commitment to quality, teamwork, professionalism, collaborative problem-solving, and achievement of objectives.
• Strong knowledge of metrics, analytics, and data synthesis in healthcare financial management and their use to identify trends, produce reliable forecasts and projections, and create reports, dashboards, and presentations.

Preferred Qualifications:

• Graduate degree in business, accounting, public health, health administration, or similar
• 10+ years in the health care environment
• 10+ years in management and supervision of clinical and administrative staff
• Experience with change management and/or other similar organizational behavior systems
• Experience working in an academic healthcare system or system of similar complexity.
• Experience working with or in a clinical laboratory operational management setting
• Prior experience in fostering positive customer relations
• Prior experience in medical billing.