Administrative Director of BEHAVIORAL HEALTH SERVICE LINE

SIGNET HEALTH CORP.; West Plains (MO); Sur place; USD 140 000 - 160 000; Plein temps

Avantages offerts par ce poste

Relocation allowance

Comprehensive benefits package

Résumé du poste

Signet Health, in partnership with Ozarks Healthcare, seeks an Administrative Director of the Behavioral Health Service Line in West Plains, MO. Lead inpatient, outpatient, crisis, and consultative BH services, drive integration, and ensure patient-centered, financially sustainable care.

The role partners with Ozarks senior leadership to advance quality, access, and growth while aligning with regulatory and accreditation standards.

Qualifications

• Master’s degree in healthcare, Business Administration or related degree.
• Nursing degree and minimum of five years’ experience preferred.
• Progressive Behavioral Health operations experience for a minimum of 10 years with at least 5 years in a director’s role or higher.
• Experience in managing physician relationships.
• Experience developing and implementing a continuous improvement culture with process improvement methodologies.
• Experience with Missouri governmental oversight, reimbursement and regulation for BH services.
• Demonstrated leadership across multiple levels of care preferred.
• Experience building relationships with physicians and advanced practice providers.
• Strategic planning, budgeting, financial management, and program development experience.
• Knowledge of regulatory requirements for inpatient, outpatient, crisis, and community-based BH services.

Responsabilités

• Advance physician engagement and drive operational excellence in patient care delivery.
• Recruit physicians, advanced practice providers, and management staff for behavioral health.
• Oversee business development and marketing efforts for the behavioral health service line.
• Develop and implement strategic operating and capital budgets.
• Provide oversight to a 22-bed inpatient BH program, CC BH clinics, crisis center and consult liaison service.
• Plan and implement behavioral health system integration across Ozarks Healthcare.
• Collaborate to improve performance on national quality measures.
• Serve as the BH subject-matter expert within the leadership team.
• Provide strategic and operational leadership for BH across inpatient, outpatient, crisis and consultative services.
• Develop and implement a comprehensive BH strategy for integration, access, quality, growth and sustainability.
• Build relationships with physicians and APPs to strengthen engagement and clinical performance.
• Lead recruitment, onboarding, retention and development of BH providers and leaders.
• Oversee development and execution of operational, financial, and capital plans for the BH Service Line.
• Monitor metrics and develop action plans to address performance opportunities.
• Improve reimbursement, revenue integrity, and resource utilization with leaders.
• Ensure compliance with federal and Missouri requirements and accreditation standards.
• Lead coordination across inpatient, outpatient, crisis, ED, primary care and other areas.

Connaissances

Leadership

Strategic planning

Budgeting

Financial management

Operational improvement

Process improvement

Change management

Communication

Relationship building

Healthcare administration

Formation

Master’s degree in healthcare administration or related

Nursing degree

Description du poste

Administrative Director of BEHAVIORAL HEALTH SERVICE LINE, Ozarks Healthcare, West Plains, MO

Signet Health, a national behavioral health management company, in partnership with Ozarks Healthcare, is seeking an experienced behavioral health executive to provide strategic and operational leadership for its comprehensive Behavioral Health Service Line. This position is responsible for advancing an integrated continuum of behavioral healthcare that includes a 22-bed inpatient behavioral health unit, Certified Community Behavioral Health Organization outpatient services, crisis services, and behavioral health consultation and evaluation services.

Signet Health offers a comprehensive benefits and compensation package, with a budgeted salary range of $140,000 to $160,000 based on experience. Relocation allowance provided.

The Administrative Director partners with Ozarks Healthcare senior leadership, providers, clinical teams, and operational leaders to improve quality, access, financial performance, workforce stability, and service line growth. This position provides leadership for behavioral health integration throughout the healthcare system while ensuring services remain patient-centered, financially sustainable, and aligned with applicable regulatory and accreditation requirements.

The position maintains collaborative accountability to designated Ozarks Healthcare senior leadership and the Vice President of Operations for Signet Health.

PRIMARY JOB RESPONSIBILITIES AND DUTIES:

• Advance physician engagement and drive operational excellence in patient care delivery.
• Recruit physicians, advanced practice providers, and management staff for behavioral health.
• Oversee business development and marketing efforts for the behavioral health service line.
• Develop and implement strategic operating and capital budgets.
• Provide oversight to a comprehensive behavioral health service line consisting of a 22-bed inpatient behavioral health program, Certified Community Behavioral Health Clinics (CCBHC) outpatient services, crisis care center and a consult liaison evaluation service.
• Planning and implementation of behavioral health system integration throughout the Ozarks Healthcare services.
• Collaborate with clinical and quality leadership to optimize organizational performance in regard to national quality measures.
• Serve as the system expert and operational go-to for Behavioral Health within the Leadership Team.
• Provide strategic and operational leadership for the Behavioral Health Service Line across inpatient, outpatient, crisis, and consultative services.
• Develop and implement a comprehensive behavioral health strategy that supports integration, access, quality, growth, and long-term financial sustainability.
• Build strong relationships with physicians and advanced practice providers to strengthen engagement, alignment, and clinical performance.
• Lead or support the recruitment, onboarding, retention, and development of behavioral health providers, leaders, and key team members.
• Oversee the development and execution of operational, financial, and capital plans for the Behavioral Health Service Line.
• Monitor clinical, operational, financial, workforce, access, and patient-experience measures and develop action plans to address performance opportunities.
• Partner with clinical and quality leaders to improve performance related to national quality measures, patient safety, regulatory compliance, and evidence-based behavioral healthcare.
• Lead efforts to strengthen coordination and transitions among inpatient behavioral health, outpatient services, crisis services, the Emergency Department, primary care, and other areas of Ozarks Healthcare.
• Identify and implement opportunities to expand behavioral health services based on community needs, organizational priorities, referral patterns, and financial feasibility.
• Provide oversight and direction for behavioral health business development, referral relationships, community partnerships, and marketing initiatives.
• Promote a culture of continuous improvement by establishing standardized processes, performance expectations, accountability, and sustainable improvement practices.
• Collaborate with finance, revenue cycle, utilization management, and operational leaders to strengthen reimbursement, revenue integrity, resource utilization, and program sustainability.
• Ensure compliance with applicable federal and Missouri requirements, accreditation standards, payer expectations, and organizational policies governing behavioral health services.
• Serve as the organizational subject-matter expert and primary operational resource for behavioral health matters within the leadership team.

Requirements/Qualifications

Requirements:

• Master’s degree in healthcare, Business Administration or related degree.
• Nursing degree and minimum of five years’ experience preferred.
• Progressive Behavioral Health operations experience for a minimum of 10 years with at least 5 years in a director’s role or higher.
• Experience in managing physician relationships.
• Experience developing and implementing a continuous improvement culture with a strong familiarity of process improvement methodologies and systems that sustain an environment of quality and cost improvement.
• Experience with Missouri State governmental oversight, reimbursement and regulation for inpatient and outpatient behavioral health services.
• Demonstrated experience leading behavioral health services across multiple levels of care preferred.
• Experience developing and maintaining effective relationships with physicians and advanced practice providers.
• Demonstrated experience with strategic planning, budgeting, financial management, program development, and operational performance improvement.
• Experience building a culture of continuous improvement, with knowledge of process-improvement methods and systems that support sustainable quality and cost performance.
• Knowledge of Missouri governmental oversight, reimbursement structures, and regulatory requirements for inpatient, outpatient, crisis, and community-based behavioral health services.
• Strong leadership, communication, relationship-building, analytical, and change-management skills.

Signet Health offers a comprehensive benefits and compensation package, with a budgeted salary range of $140,000 to $160,000 based on experience. Relocation allowance provided.