Administrative Department Coordinator, Residential Life

Inside Higher Ed; New York (NY); On-site; USD 30,307 - 33,062; Full time

Benefits offered by this job

Medical and dental insurance

Gym discounts

Paid time off

Continuing education opportunities

Job summary

A prestigious higher education institution in New York is seeking an Administrative Department Coordinator for Residential Life. This role requires strong administrative support and engagement with students, focusing on coordination of daily operations and effective communication. Candidates should have at least one year of administrative experience, excellent skills in Microsoft Office, and a detail-oriented approach. The position offers competitive wages and a supportive work environment, ideal for those committed to enhancing the student experience.

Qualifications

• Minimum one year of administrative experience required.
• Must have solid judgement and be capable of strong communication.
• Strong customer service experience required.

Responsibilities

• Provide administrative support for the Office of Residential Life.
• Coordinate and manage daily operations of the office.
• Respond to requests for information and communicate effectively.

Skills

Administrative experience

Detail-oriented

Scheduling and coordinating

Communication skills

Microsoft Office Suite

Customer service

Education

Associate’s degree

Bachelor’s degree

Job description

Job Category

Support Staff

Position Title

Administrative Department Coordinator, Residential Life

Full Time/Part Time

Full Time

Division

Dean of the College

Department

Residential Life

Work Arrangement Type

On-Site (Hamilton, NY) – expected to work fully at the designated campus/office location.

Hiring Wage/Salary Range

$22.00 - $24.00 / hour

Professional Experience

• A minimum of one year of administrative experience with progressive responsibilities is required.
• A detail‑oriented approach is required.
• Must be able to schedule and coordinate meetings and other events.
• Must be able to work well in a high foot traffic area.
• Flexibility and the ability to manage multiple tasks and priorities is crucial.
• Must have solid judgement and be capable of strong communication and problem‑solving.
• Solid skills and experience with Microsoft Office Suite as well as the ability to cull and consolidate data for reports. Demonstrated Google docs experience.
• Excellent verbal and written communication skills and a high regard for detail are required.
• Strong customer service experience and the ability to professionally greet staff, visitors and students, serve as a resource and coordinate requests with multiple stakeholders.
• Must be capable of working collegially with diverse groups of faculty, staff, students and community members.

Preferred Qualifications

Three or more years of administrative experience is preferred.

Education

A minimum of an Associate’s degree is required, or a combination of education and experience from which comparable skills are attained. A Bachelor’s degree is preferred.

Offer Determination

When extending an offer, Colgate University considers factors such as (but not limited to) the scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations.

Benefits

Colgate University offers a competitive benefits package, with most benefits effective on the date of hire. Highlights include: medical, dental, vision, retirement contributions, paid time off, paid family leave, health & wellness, continuing education and professional development. We also offer unique perks, such as free parking, gym discounts, bookstore savings, athletic tickets, and access to cultural and recreational facilities. Explore the full benefits package on our Benefits page.

Department Statement

Colgate University has been recognized on the 2026 Most Promising Places to Work in Student Affairs list by The EDU Ledger and ACPA. This honor highlights Colgate’s dedication to a positive work environment, focusing on family friendliness, salary and benefits, and professional growth.

Accountabilities

This Administrative Departmental Coordinator (ADC) is an integral member of the Office of Residential Life within the Dean of the College Division at Colgate. This position provides comprehensive administrative support for the Office of Residential Life, the Residential Commons and the AVP of Residential Planning and Programs. The ADC has the opportunity to contribute meaningfully to the student experience, to engage regularly with students, and to work in partnership with a talented group of professional and student staff. This position reports to the Director of Residential Life. Responsibilities include coordination and management of the daily operations of the office, in addition to needs specific to several operations and programs within the department.

Responsibilities

• Greet visitors and ensure reception area creates a welcoming environment;
• Ensure efficient execution of administrative procedures and processes central to the functioning of the Office of Residential Life;
• Respond in a timely manner to requests for information and refer to other resources as appropriate;
• Ensure the Residential Life email account and voicemail account are managed efficiently and communications are responded to in a timely manner;
• Respond to student, family, and supporter needs in a service-oriented and helpful manner;
• Manage calendars as requested by supervisor; travel itineraries for staff; contacts and correspondence for department;
• Manage receipt of, distribution, and tracking of residential keys;
• Coordinate with vendors and service providers;
• Assist with onboarding new employees;
• Maintain adequate office supplies and other material required for the operation of the department, which may include researching services and pricing, processing quotes, creating PO’s and requisitions and submitting for timely payment.
• Maintain department records, research information, analyze data, prepare reports, edit and format documents and presentations, and produce standard reports;
• Monitor departmental budgets and report status, variances, and potential issues to appropriate budget manager;
• Execute building and/or room scheduling and service requests, as required;
• Hire, train, and supervise student office staff;
• Coordinate work and/or schedules of student or casual wage employees, as assigned, including processing web time entry.
• Participate in department, Division, and University meetings and committees;
• May be responsible for the timely and efficient execution of special projects, additional activities, committees and other work unique to the department, division or function, as assigned.

EEO Statement

The University recognizes that equal employment opportunity can only be achieved through demonstrated leadership. It is the Policy of the University to recruit, employ, retain, promote, and train employees on the basis of skills and experience, capacity to do the job, and valid job qualifications without regard to any characteristics protected by applicable local, state or federal laws.