Administrative & Data Support Specialist (Hybrid)

National Interstate Insurance Company; Richfield Township (OH); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Wellness plans

Paid Time Off and holidays

401(k) with company match

Employee stock purchase plan

Commuter benefits

Parental leave

Tuition reimbursement

Job summary

National Interstate Insurance Company (NIIC) is seeking an Administrative Assistant to join a data-focused team in Richfield, OH. The role blends data reporting, documentation, and process improvements to support business objectives.

You will maintain databases, develop dashboards, and collaborate with multiple departments to deliver insights while ensuring data integrity. A Bachelor's degree and 3+ years in analytics are preferred; experience in insurance is a plus.

Qualifications

• Bachelor’s degree or equivalent experience in data analytics, statistics, computer science, information systems or related field.
• Minimum 3 years of experience in data analytics, reporting or related field; insurance industry experience preferred.
• Certifications such as AIDM or INS are a plus.

Responsibilities

• Maintains and updates databases for reporting and analysis.
• Develops documentation for data processes, workflows, reporting standards and data dictionaries.
• Performs data audits and validation to ensure data integrity.
• Designs and generates reports, dashboards and visualizations for stakeholders.
• Collaborates with departments to understand data reporting needs and deliver customized solutions.
• Analyzes large data sets from multiple sources to support business objectives.
• Presents findings and recommendations to management.
• Identifies process improvements to enhance data collection and reporting efficiency.

Skills

Data analysis

Attention to detail

Communication

Problem solving

Education

Bachelor’s degree or equivalent in data-related field

AIDM or INS certification (preferred)

Tools

Cognos

Excel

SQL

Tableau

Power BI

Job description

National Interstate Insurance Company (NIIC) is seeking an Administrative Assistant to join a data-focused team in Richfield, OH. The role blends data reporting, documentation, and process improvements to support business objectives.

You will maintain databases, develop dashboards, and collaborate with multiple departments to deliver insights while ensuring data integrity. A Bachelor's degree and 3+ years in analytics are preferred; experience in insurance is a plus.