Administrative & Customer Support Specialist

Southwest Mobile Storage, Inc.; Jarrell (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Immediate PTO eligibility

Holidays off

Medical, dental, vision, and life保险

401(k)

Health Savings Account

Job summary

Southwest Mobile Storage, Inc. in Jarrell, TX is seeking an Office Assistant to provide administrative and operational support to the Austin team, including scheduling, data entry, document management, and customer service.

The role is full-time, onsite at the Georgetown area location, with responsibilities spanning office coordination, file management, invoicing support, and maintaining professional communication while safeguarding confidentiality.

Qualifications

• High school diploma or equivalent.
• 1–3 years of administrative, customer service, or office support experience preferred.
• Microsoft Office proficiency including Excel, Word, Outlook, and Teams.
• Strong communication, organizational, and customer service skills.
• Experience with CRM or ERP systems preferred.
• Construction, logistics, transportation, or operational support experience preferred.

Responsibilities

• Answer phones, emails, and customer inquiries professionally and efficiently.
• Provide administrative support to branch management, sales, dispatch, and operational personnel.
• Assist with data entry, document preparation, filing, and record management.
• Coordinate office supplies, paperwork, and administrative organization.
• Assist with scheduling, customer communication, and operational support activities.
• Maintain organized customer files, operational records, and company documentation.
• Support invoice processing, reporting, and administrative workflow activities as assigned.
• Assist with onboarding paperwork, internal communication, and office coordination as needed.
• Maintain professionalism and customer service standards during all interactions.
• Support branch operational efficiency and office organization initiatives.
• Ability to always maintain confidentiality and professionalism.
• Perform additional duties requested by management.

Skills

Communication

Organization

Customer service

Education

High school diploma

Tools

Microsoft Office suite

Excel

Word

Outlook

Teams

Job description

Southwest Mobile Storage, Inc. in Jarrell, TX is seeking an Office Assistant to provide administrative and operational support to the Austin team, including scheduling, data entry, document management, and customer service.

The role is full-time, onsite at the Georgetown area location, with responsibilities spanning office coordination, file management, invoicing support, and maintaining professional communication while safeguarding confidentiality.