Administrative Coordinator - (WNC Region)

Crossnore Communities for Children; Hendersonville (NC); On-site; USD 44,000 - 50,000; Full time

Benefits offered by this job

PTO

Health insurance

Dental insurance

Vision insurance

401k with employer match

Paid parental leave

Job summary

Crossnore Communities for Children is seeking an Administrative Coordinator in Hendersonville, NC. The role focuses on front-office operations, calendar management, and directory maintenance to support CTRC and the Hendersonville office.

The position requires a Bachelor's degree and 3+ years in administrative/operational roles, with preference for project management and executive-support experience in social services or related fields.

Qualifications

• Bachelor's degree required.
• 3+ years of full-time experience in administrative operational functions, including office management, calendar scheduling, record keeping, filing, and scanning documents.
• Experience with project management software preferred.
• Experience with supporting staff at the executive level in social services organizations, schools, or medical fields is preferred.
• An equivalent combination of education and experience may be considered.

Responsibilities

• Provide administrative support to the Hendersonville office and CTRC team, including scheduling meetings, preparing correspondence, coordinating travel, and supporting day-to-day office operations.
• Serve as a primary point of contact for visitors, callers, external stakeholders, and vendors.
• Greet and assist guests professionally and graciously and answer, screen, and route incoming calls.
• Help ensure appropriate coverage of reception responsibilities.
• Maintain a professional, welcoming, organized, and well-stocked reception and office environment.
• Manage calendars, records, files, reports, and other administrative documentation.
• Coordinate meetings, including preparing agendas, sending reminders, reserving space, arranging catering and supplies, and coordinating technology or equipment.
• Attend meetings as needed, take accurate minutes, and distribute meeting documentation in a timely manner.

Skills

Administrative coordination

Organization

Communication

Time management

Customer service

Meetings coordination

Relationship building

Education

Bachelor's degree

Tools

Google Workspace

Microsoft Office

Job description

Careers at Crossnore include a comprehensive benefits package to support employee health and financial well-being. Benefits include paid time off, paid parental leave (based on tenure), flexible work schedules when the role permits, a 401(k) with company match, medical, dental, and vision insurance, and more.

Open Positions

Location: Hendersonville, NC

Job Id:4037

# of Openings:1

Location /Schedule:Hendersonville , North Carolina; Typical hours are first shift Monday through Friday with some occasional evening hours depending upon program needs. This is an onsite position, and work is primarily performed in an office environment. Driving/travel and working outdoor events required.

Your Impact:At Crossnore Communities for Children, administrative work is more than keeping things organized - it helps our teams deliver meaningful services to children, families, professionals, and communities across Western North Carolina. As our Administrative Coordinator, you will be at the center of the work of our Hendersonville office and Crossnore's Center for Trauma Resilient Communities (CTRC). You will create a welcoming experience for visitors and community partners, keep projects and events moving forward, and make sure our staff have the organization, communication, and logistical support they need to do their best work. This is a great opportunity for someone who enjoys variety, takes pride in the details, builds relationships easily, and likes being the person others can count on to keep things moving.

Education/Experience/Licensure:

• Bachelor's degree required
• 3+ years of full-time experience in administrative operational functions, including office management, calendar scheduling, record keeping, filing, and scanning documents.
• Experience with project management software preferred.
• Experience with supporting staff at the executive level in social services organizations, schools, or medical fields is preferred.
• An equivalent combination of education and experience may be considered.

Skills and Competencies:

The ideal Administrative Coordinator will bring the following skills and competencies:

• Administrative & Project Coordination: Strong administrative, project, meeting, training, and event coordination skills with the ability to manage multiple priorities, timelines, and details.
• Organization & Attention to Detail: Excellent organizational and time management skills with a high level of accuracy, follow-through, recordkeeping, and document management.
• Communication & Customer Service: Excellent written, verbal, and interpersonal communication skills with the ability to provide professional, welcoming service to visitors, clients, vendors, and community partners.
• Technology Proficiency: Proficiency with Google Workspace, Microsoft Office, databases, spreadsheets, calendars, and other administrative or project management systems.
• Adaptability & Problem-Solving: Ability to adjust to changing priorities and interruptions, exercise sound judgment, take initiative, and identify practical solutions.
• Collaboration & Relationship Building: Ability to work independently and collaboratively while building effective relationships across teams and with external stakeholders.
• Professionalism & Confidentiality: Demonstrates discretion, compassion, cultural sensitivity, and sound judgment when handling confidential or sensitive information.
• Mission & Service Orientation: Genuine commitment to serving children, families, and communities with a willingness to learn, accept feedback, and take on new challenges.

Key Responsibilities:

As the Administrative Coordinator, you will:

• Provide administrative support to the Hendersonville office and CTRC team, including scheduling meetings, preparing correspondence, coordinating travel, and supporting day-to-day office operations.
• Serve as a primary point of contact for visitors, callers, external stakeholders, and vendors.
• Greet and assist guests professionally and graciously and answer, screen, and route incoming calls.
• Help ensure appropriate coverage of reception responsibilities.
• Maintain a professional, welcoming, organized, and well-stocked reception and office environment.
• Manage calendars, records, files, reports, and other administrative documentation.
• Compile and process information such as invoices, work orders, timesheets, reports, and other requests accurately and on time.
• Coordinate meetings, including preparing agendas, sending reminders, reserving space, arranging catering and supplies, and coordinating technology or equipment.
• Attend meetings as needed, take accurate minutes, and distribute meeting documentation in a timely manner.
• Maintain confidentiality of information related to children, families, employees, community partners, clients, and the organization.
• Collaborate with other Administrative Coordinators, CTRC staff, and organizational leaders to solve problems and support team needs.
• Project, Training & Event Coordination

The Administrative Coordinatorwill also:

• Support the planning, coordination, implementation, and monitoring of CTRC projects throughout Western North Carolina.
• Coordinate logistics for trainings, conferences, meetings, community events, and special projects.
• Manage details such as scheduling, registration, venues, catering, speakers, materials, equipment, and participant communication.
• Assist CTRC staff and partners with defining project activities, timelines, deliverables, and logistical needs.
• Maintain project plans and documentation and track progress against established timelines.
• Coordinate schedules, meetings, resources, and communications needed for successful project implementation.
• Keep project documents and materials organized, current, and accessible to appropriate staff and clients.
• Monitor project timelines and budget information and promptly communicate potential delays, concerns, or barriers.
• Anticipate needs, identify challenges, and help develop practical solutions to keep projects moving forward.
• Communicate project updates clear
• Participate in CTRC and Crossnore team meetings, supervision, and professional development.
• Travel throughout Western North Carolina as needed to support projects, trainings, meetings, and events.
• Perform other related duties within the scope of the position

Hiring Range : $44,000 - $50,000/year - Compensation is based on experience and qualifications. Candidates who meet only the minimum requirements can expect to start at the beginning of the range, while those with additional and relevant experience and/or advanced skills may be considered for higher starting pay within the range.

• Defined Contribution Benefits Plan including options for:
• Health/Dental/Vision Insurance - $0 copay for mental health visits with our health insurance
• Life, Short-Term Disability, and Long-Term Disability Plans
• Critical Illness and Accident Coverage Options
• Flexible Spending Plan
• 401k with Employer Match (up to 6%)
• Paid Parental Leave - Based on Tenure
• Ongoing Training
• 20 Days PTO, 11 Paid Holidays

Note: This job ad is a summary of the position and its requirements. For a full list of responsibilities and qualifications, please refer to the detailed job description which can be sent to you upon request.