Administrative Coordinator - Pomona Housing

HealthRIGHT 360; Pomona (CA); Hybrid; USD 25,000 - 32,000; Full time

Job summary

HealthRIGHT 360, through its Prototypes Housing program, seeks an Administrative Coordinator to support housing operations and daily office functions in the Los Angeles area. The role emphasizes housing readiness, census tracking, and cross-department coordination with outpatient and residential teams.

You will handle documentation, maintain supply levels, and ensure privacy and compliance while assisting supervisors and managers with operational needs and priorities.

Qualifications

• Two years of admin or clerical experience required.
• Proficiency with Microsoft Office (Word, Excel, Outlook) is required.
• Valid California Driver’s License and access to insured transportation.
• First Aid and CPR certification or ability to obtain within required timeline.
• High school diploma or equivalent required; higher education preferred.

Responsibilities

• Maintain daily client census and bed availability to support admissions and flow.
• Coordinate unit turnover, readiness, and housing conditions.
• Submit and track maintenance requests; travel to off-site RBH locations as needed.
• Organize inventory and storage; monitor supplies and replenish as needed.
• Serve as liaison between offices and programs; ensure clear communication.
• Uphold HIPAA and 42 CFR Part 2 regulations and privacy procedures.
• Attend trainings and meetings; manage documentation and workflows.

Skills

Administrative experience

Microsoft Office proficiency

Communication skills

Time management

Education

High School Diploma or equivalent

Higher education preferred

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

JOB SUMMARY

HealthRIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services, including mental health care, residential and outpatient substance use treatment, and primary health services. Additionally, we provide transitional support for individuals re-entering the community after involvement in the criminal justice system. By integrating physical and behavioral health, we empower individuals to overcome challenges by addressing social determinants of health, fostering resilience, and facilitating recovery.

Building on this mission, the Prototypes Housing, a program of HealthRIGHT 360, provides housing and case management services for women and women with children across Los Angeles County through three core programs that support clients along the housing continuum. Recovery Bridge Housing (RBH) offers short-term, recovery-focused interim housing for unhoused adults and perinatal women engaged in outpatient substance use treatment, emphasizing life skills development within a 90-day period to promote long-term stability. The Bridge Housing program serves individuals with behavioral health needs who are experiencing homelessness by providing interim housing and supportive services until they secure permanent placement. The Continuum of Care (COC), funded through LAHSA, delivers permanent housing solutions focused on sustained stability for individuals and families experiencing homelessness. Across all programs, Prototypes provides comprehensive case management, including assessments, individualized service planning, resource linkage, and ongoing support to help clients achieve lasting recovery and housing stability.

Aligned with HealthRIGHT 360’s mission to advance health equity and the Prototypes Housing continuum serving women and families across Los Angeles County, the Administrative Coordinator supports daily operations that ensure safe, stable housing by maintaining housing readiness, tracking client census and bed availability, coordinating unit turnover, and managing maintenance requests. This role also supports administrative functions by maintaining documentation systems, managing workflows and supply levels, and coordinating communication across multidisciplinary teams to support efficient service delivery and positive client housing outcomes in alignment with HealthRIGHT 360’s mission and values.

KEY RESPONSIBILITIES

Housing Operations Support

• Maintain daily client census and track bed availability to support admissions and program flow.
• Ensure unit readiness by coordinating room turnover, cleanliness, and appropriate housing conditions.
• Submit and track maintenance requests; follow up to ensure timely completion of repairs. This may include traveling to off-site RBH locations in Pomona.
• Collaborate with supervisors and managers to optimize housing utilization and client placement.
• Maintain inventory of housing supplies including toiletries, linens, and bedding.
• Monitor supply levels and coordinate replenishment to ensure consistent availability for clients.
• Organize and manage storage areas to ensure accessibility and efficiency.
• Transport clients if necessary.

Office Support

• Maintain office organization, including filing systems and administrative processes.
• Support overall office efficiency by coordinating tasks and improving workflow systems.
• Assist with documentation and internal administrative tracking as needed.

Collaboration

• Serve as a liaison between administrative offices and program departments, including Outpatient and Residential teams.
• Facilitate clear and consistent communication to support daily operations and client care.
• Work closely with supervisors and management to address operational needs and priorities.

Compliance

• Maintain and uphold all applicable HIPAA and 42 CFR Part 2 regulations.
• Ensure confidentiality and secure handling of client and organizational information.
• Follow all organizational policies and procedures related to documentation and privacy.
• Attend and complete assigned trainings.
• Attend and participate in meetings and events.
• Read and respond to emails in a timely manner.

And perform other duties as assigned.

QUALIFICATIONS

Credentials

• High school diploma or equivalent required. Higher education preferred.
• Valid First Aid and CPR certification or ability to obtain within the required timeline.
• Valid California Driver’s License and access to registered and insured transportation.

Experience

• Minimum of two years’ experience in an administrative or clerical role.
• Experience and demonstrated proficiency with Microsoft Office (Word, Excel, Outlook).

PHYSICAL REQUIREMENTS

In an 8-hr workday, employee is required to perform work:

Sitting 5 Hrs

Standing 2 Hrs

Walking 1 Hr

Driving Occasionally

In an average month, employee must travel out of town:

Often (>2x)

Sometimes (<2x)

Never

In an 8-hr workday, employee must:

Bend/stoop - Frequently (2½-5½ hrs.)

Climb - Not at all

Reach above shoulder level - Frequently (2½-5½ hrs.)

Kneel - Frequently (2½-5½ hrs.)

Balance - Frequently (2½-5½ hrs.)

Push/pull - Frequently (2½-5½ hrs.)

Squat - Frequently (2½-5½ hrs.)

Crawl - Not at all

Crouch - Not at all

Lift* - Frequently (2½-5½ hrs.)

Carry** - Frequently (2½-5½ hrs.)

* Usual number 5 lbs, Maximum number 20 lbs

** Usual number 5 lbs, Maximum number 20 lbs

Job requires:

• Working at heights: No
• Operating heavy machinery: No
• Operating desk machines: Yes (Computer, fax, printer, phone)
• Precise manual dexterity: Yes (Entering data, filing, handling paperwork, office supply handling)
• Exposure to extreme heat, cold, humidity: No
• Exposure to dust, fumes, gases, chemicals: Yes (Cleaning agents, disinfectants used in housing turnover and facility maintenance, dust from residential environmental conditions)