Administrative Coordinator, Healthcare Associates

Beth Israel Deaconess Medical Center

Boston (MA)

On-site

USD 50,000 - 70,000

Full time

14 days+

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Job summary

Beth Israel Deaconess Medical Center is seeking an Administrative Coordinator to support the Healthcare Associates Department. This full-time role involves managing schedules, composing correspondence, and coordinating events. The ideal candidate will have strong organizational skills and prior experience in a healthcare setting.

Qualifications

  • 3-5 years related work experience required.
  • Advanced skills with Microsoft applications.
  • High School diploma or GED required.

Responsibilities

  • Screens telephone calls and schedules complex appointments.
  • Independently composes and edits correspondence and reports.
  • Plans and coordinates high-profile programs and events.

Skills

Calendar Management
Customer Service
Problem Solving
Written Communications
Oral Communications

Education

High School diploma or GED
Associate's degree preferred

Tools

Microsoft Outlook
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Access

Job description

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Join to apply for the Administrative Coordinator, Healthcare Associates role at Beth Israel Deaconess Medical Center

Job Type: Regular

Time Type: Full time

Work Shift: Day (United States of America)

FLSA Status: Non-Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

The Administrative Coordinator will support the Healthcare Associates Department (Primary Care) at Beth Israel Deaconess Medical Center in Boston, MA. This is an onsite position, Monday through Friday, 8:30am - 5pm.

The ideal candidate will possess strong calendar management skills and have prior experience in a healthcare office environment.

Job Description:

Provides support for leadership positions and a division or department by coordinating administrative work, projects and staff. Performs various administrative functions requiring in-depth knowledge of departmental programs, operations and services and hospital policies and procedures.

Essential Responsibilities:

  • Screens telephone calls and access for high-level position(s) deciding which individuals need face to face meetings, which can be refer to other managers or when possible, resolves the situation. Schedules and prepares for diverse and complex appointments, meetings and travel arrangements.
  • Oversees planning and preparation for committees. Distributes minutes, prepares agenda, materials and committee work.
  • Plans, coordinates and makes recommendations in preparation for high-profile programs and events for the department.
  • Independently composes and edits complex and sensitive correspondence, reports and documents for final approval by manager.
  • Compiles, analyzes and summarizes data from multiple sources to create detailed complex documents, reports and high-level presentations.

Required Qualifications:

  • High School diploma or GED required. Associate's degree preferred.
  • 3-5 years related work experience required.
  • Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases.

Competencies:

  • Decision Making: Ability to make decisions that are guided by precedents, policies and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area.
  • Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.
  • Independence of Action: Ability to set goals and determines how to accomplish defined results with some guidelines. Manager/Director provides broad guidance and overall direction.
  • Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.
  • Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
  • Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
  • Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.
  • Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.

Physical Nature of the Job:

Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Administrative
  • Industries
    Hospitals and Health Care

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