Administrative Coordinator - Global Education

Tufts University; Medford Hillside (MA); Hybrid; USD 38,572 - 53,726; Full time

Job summary

Tufts University’s Global Education team seeks an Administrative Coordinator to support international programs and study abroad initiatives. Under limited supervision, you will handle confidential matters and coordinate department operations, calendars, and communications.

You will be a primary resource for students, faculty, staff and external partners, producing complex documents, preparing meetings and assisting with budgets and payroll-related tasks as needed.

Qualifications

• High School / GED required.
• College degree may substitute for some years of experience.
• Related Experience 5+ years.
• Advanced knowledge of Microsoft Office suite.
• Ability to monitor financial transactions.
• Strong organizational and interpersonal skills.

Responsibilities

• Serves as a highly visible resource for internal and external constituents; explains/enforces department policies and procedures; researches and resolves escalated problems or concerns and may communicate on behalf of managers.
• Produces and edits complex documents, reports, spreadsheets and materials for presentations. Responds to routine correspondence; prepares meeting agendas and minutes.
• Coordinates multiple calendars and schedules complex meetings and logistics that may include external groups/constituents.
• Oversees daily operations of the department or business unit. Evaluates workflow, productivity and customer service. Oversees services from university departments to ensure technology, facilities, procurement and other needs are met.
• Oversees databases and file systems. Manipulates and audits data or requests data from other sources for reports and analysis.
• Coordinates plans and logistics for projects and larger-scale events. Handles marketing and publicity, communicates with speakers and coordinates the venue. Tracks project timelines and deliverables.
• Monitors and tracks expenditures, researches and resolves problems, prepares reports, assists with assigned projections, and works with department/unit leadership as needed. May assist with monitoring grants and contracts.
• Trains new support staff, students and temporary help. May provide direction, guidance and feedback on work performance. Prepares and monitors human resources and payroll transactions.
• Performs other duties as needed.

Skills

Microsoft Office

Financial transactions monitoring

Organizational skills

Interpersonal skills

Calendar management

Education

High School / GED

College degree may substitute for some years of experience

Job description

Overview

Tufts Global Education serves as a hub of international programs and initiatives at the School of Arts and Sciences and School of Engineering. TGE oversees study abroad, international exchange programs, international learning collaborations, and faculty-led custom programs. It operates 11 programs, Tufts Programs Abroad, in Chile, China, Ghana, Hong Kong, Japan, London, Madrid, Oxford, Paris, Pavia, and Tubingen. TGE facilitates student participation in approved partner programs worldwide and develops custom programs abroad during winter and summer sessions. Around 45% of the junior class studies abroad for a semester or full academic year. The division hosts international exchange students and visiting scholars who attend Tufts for an academic term or custom program, and offers international summer research and internship opportunities. The division works with faculty, students, and Tufts University on global engagement.

What You\'ll Do

Under limited supervision, the Administrative Coordinator provides advanced administrative support and coordinates operations for a department or business unit. The role handles confidential situations, resolves problems, and serves as the primary resource for students, faculty, staff, and other constituents.

• Serves as a highly visible resource for internal and external constituents; explains/enforces department policies and procedures; researches and resolves escalated problems or concerns and may communicate on behalf of managers. May monitor and request updates to website and social media channels and work with the marketing and communications team on communications projects and materials.
• Produces and edits complex documents, reports, spreadsheets and materials for presentations. Responds to routine correspondence; prepares meeting agendas and minutes.
• Coordinates multiple calendars and schedules complex meetings and logistics that may include external groups/constituents.
• Oversees daily operations of the department or business unit. Evaluates workflow, productivity and customer service. Oversees services from university departments to ensure technology, facilities, procurement and other needs are met.
• Oversees databases and file systems. Manipulates and audits data or requests data from other sources for reports and analysis.
• Coordinates plans and logistics for projects and larger-scale events. Handles marketing and publicity, communicates with speakers and coordinates the venue. Tracks project timelines and deliverables.
• Monitors and tracks expenditures, researches and resolves problems, prepares reports, assists with assigned projections, and works with department/unit leadership as needed. May assist with monitoring grants and contracts.
• Trains new support staff, students and temporary help. May provide direction, guidance and feedback on work performance. Prepares and monitors human resources and payroll transactions.
• Performs other duties as needed.

What We\'re Looking For

Basic Requirements:

• High School / GED
• College degree may serve as a substitute for some years of experience
• Related Experience 5+ years
• Advanced knowledge of Microsoft Office suite
• Ability to monitor financial transactions
• Strong organizational and interpersonal skills

Special Work Schedule Requirements

This is a hybrid role that is expected to be in person most days during the academic year with the possibility of additional remote flexibility during university breaks. There is occasional evening or early work hours and a few weekend hours for specific planned events.

Pay Range

Minimum $27.85, Midpoint $33.15, Maximum $38.50. Salary is based on related experience, expertise, and internal equity; generally, new hires can expect pay between the minimum and midpoint of the range.